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Plaza Cadillac
Leesburg, FL
1,665 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,665 reviews
January 11, 2021
The best experience that I have had while purchasing a new vehicle. Everyone representing the dealer was courteous, punctual, professional, knowledgeable and friendly. It was an environment free of any pr new vehicle. Everyone representing the dealer was courteous, punctual, professional, knowledgeable and friendly. It was an environment free of any pressure and all were attentive until I no longer had any questions or concerns. More
by luriga
Verified Customer
January 10, 2021
Thank you Alan and Mark for all your help. I finally own my dream car! A beautiful 2019 chevy camaro SS with only $6000.00 miles on it! You were both very knowledgeable and professional. This was the fir my dream car! A beautiful 2019 chevy camaro SS with only $6000.00 miles on it! You were both very knowledgeable and professional. This was the first time I ever bought from a dealership and I must say it wasn't what I was expecting. No run around, no haggling and no pressure to buy. Thank you and keep up the good work. I would shop here again and recommend you to others. More
by horseygirl568
Employees Worked With
January 09, 2021
I will take my car there every time it needs service. Awesome staff helpful in every way. I can not say enough great things about the service department Awesome staff helpful in every way. I can not say enough great things about the service department More
by Juliecook662
Employees Worked With
January 09, 2021
Won’t bring back for service 256 for one battery I’d nuts. My friends paid 150 to 170. Two caddies in that. Looking for another car was looking at xt4 But not anymore. will go to a car not so expensi nuts. My friends paid 150 to 170. Two caddies in that. Looking for another car was looking at xt4 But not anymore. will go to a car not so expensive to get parts and labor. 256 for one battery. They diagnosed it all Monday and again we’d. Guess they didn’t do good enough job Monday. I fone with plaza caddie. Also took about two hrs to change. More
by CADILLAC20130
Employees Worked With
Harry
January 09, 2021
Good service and knowledgeable. a very nice vehicle that has a lot of technology and features. Good trade in value for my trade in. Great has a lot of technology and features. Good trade in value for my trade in. Great More
by ZIP25MAN
January 08, 2021
It's ok, The wait was just too long blabblabblabblabblabblab Blab blab blab blab blab blab blab blab blab blab blab blab blab blab blab blabblabblabblabblabblab Blab blab blab blab blab blab blab blab blab blab blab blab blab blab blab More
by dhartrose
Employees Worked With
Steve wiggins
January 06, 2021
You know I really love most of the people here, and You know who you are. But, I was asked if I wanted car washed, I said just the inside and it didn't happen. Ugh! This is twice now. Wish they could get know who you are. But, I was asked if I wanted car washed, I said just the inside and it didn't happen. Ugh! This is twice now. Wish they could get and hold down solid employees for this. More
by Sugarbuzz1
January 05, 2021
Very good customer service from David Baumgardt and a beautiful 2015 Escalade. Hoping that the work that still needs to be done and the improvements will be done very well & cost effective. beautiful 2015 Escalade. Hoping that the work that still needs to be done and the improvements will be done very well & cost effective. More
by SPIRITDUO7
Employees Worked With
January 05, 2021
Was very disappointed when I was told that a transmission flush wasn’t included in my $399 package after I was assured previously that it would be. Example of bait and switch. Was told it would be another flush wasn’t included in my $399 package after I was assured previously that it would be. Example of bait and switch. Was told it would be another $225. A rep did knock off $100 which was good. More
by rwk47
Employees Worked With
Service
January 04, 2021
My cue System went out and it took a while to get the part but the dealership took care of me and for that I am thankfulAfter a misunderstanding it got cleared up part but the dealership took care of me and for that I am thankfulAfter a misunderstanding it got cleared up More
by BROHAN0
Employees Worked With
