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Plaza Cadillac
Leesburg, FL
1,665 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,665 reviews
February 10, 2021
Great service with a smile and very competent service technicians! The service Plaza Cadillac provides is the primary reason I have purchased my vehicles from them! The product is available from many, technicians! The service Plaza Cadillac provides is the primary reason I have purchased my vehicles from them! The product is available from many, but few make the extra effort provided by Plaza! More
by peverett0518
Verified Customer
February 06, 2021
Every time I have utilized Plaza Cadillac over the last ten years I left feeling like l was someone special. The personnel bent over backwards to keep me informed. Every issue has been taken care of and ten years I left feeling like l was someone special. The personnel bent over backwards to keep me informed. Every issue has been taken care of and I left very satisfied More
by Jberry3840
Employees Worked With
February 05, 2021
Service department is awesome! I love the system in use that is by appointment rather than a first come first serve mad house! Steve and Harry are great guys! that is by appointment rather than a first come first serve mad house! Steve and Harry are great guys! More
by pcholloman
Employees Worked With
Steve
February 01, 2021
Harry, Steve & the lady in the middle at the service department are great people & they are the reason why I go there to get my car serviced when needed. They are great employees with great attitudes a department are great people & they are the reason why I go there to get my car serviced when needed. They are great employees with great attitudes and they are VERY KNOWLEDGEABLE. More
by Angel
Employees Worked With
January 31, 2021
Great service, called for a new battery. Harry had all my info at his fingertips , even though I had not been there for over a year. Within a hour Cal was at my home in The Villages installing my new battery info at his fingertips , even though I had not been there for over a year. Within a hour Cal was at my home in The Villages installing my new battery, he did a quality job , reprogramed everything and sanitized. I was very satisfied. More
by CHUCKICKES
Employees Worked With
Harry, Cal in service
January 31, 2021
Everybody is great we are very helpful and friendlyThey Everybody is great we are very helpful and friendly They always try their best to do the job and they always doing good job great following up they a Everybody is great we are very helpful and friendly They always try their best to do the job and they always doing good job great following up they are great More
by ismail2rph@aol.com
Employees Worked With
Hairy and Steve
January 30, 2021
The staff was very accommodating and professional.I was very pleased with Steve Wiggins informative and helpful.I spoke with Steve a day after my service and he was very patient and professional Mr Grier very pleased with Steve Wiggins informative and helpful.I spoke with Steve a day after my service and he was very patient and professional Mr Grier More
by TABGRIER
Employees Worked With
Service aDept
January 30, 2021
As always great service .It’s a pleasure bringing my car to Steve Wiggins . The service is “top notch” and I feel I can trust what he says about my car repair. to Steve Wiggins . The service is “top notch” and I feel I can trust what he says about my car repair. More
by CATSATWNUT
Employees Worked With
Steve Wiggins
January 30, 2021
We have been dealing with Plaza Cadillac for over twenty years and our experience has been the best thanks to Rick Jimenez. He is THE best! years and our experience has been the best thanks to Rick Jimenez. He is THE best! More
by NOELEMILIE
January 29, 2021
Service staff is very knowledgeable and friendly. You get the feeling that you are important to them. Making the appointment was easy as the representative and the phone number recognition system made it so. the feeling that you are important to them. Making the appointment was easy as the representative and the phone number recognition system made it so. Have only been there twice but each time Steve took good care of me More
by Jimbo
Employees Worked With
Steve in Service
