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Penske Toyota
Downey, CA
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1,628 Reviews of Penske Toyota
I was treated professionally, with courtesy, shown all the bells and whistles on my new Prius, and enjoyed the buying experience from beginning to end. It was an absolute pleasure being assisted by Lam Li the bells and whistles on my new Prius, and enjoyed the buying experience from beginning to end. It was an absolute pleasure being assisted by Lam Linh. Overall, the best car buying experience I've had so far. Thank you for having such a professional and courteous staff and congratulations on your hiring of this gentleman. More
I just purchased my 5th vehicle from Penske Toyota and, just like the previous 4 experiences, am extremely pleased with my dealer experience. In total, my family has purchased 11 Toyotas from Penske and w just like the previous 4 experiences, am extremely pleased with my dealer experience. In total, my family has purchased 11 Toyotas from Penske and we worked directly with their Fleet Director, Linh Lam. Prior to finding Linh, going to a dealership was always a daunting task, not knowing if you were getting the best deal on a new vehicle. With Linh, he's quick, efficient, HONEST and does everything he can to be sure you drive away a satisfied customer. Most times, we're in and out in about a half hour because most of my contact with Linh is via phone or email, all there is to do once we arrive at the dealership is sign papers. Linh provides the best options available and gives sound advice on lease-vs-purchase options. I appreciate his professionalism and honesty and consider myself a repeat, loyal Toyota customer. There's something to be said about the guy if I keep buying Toyotas instead of looking at other car manufacturers. Thanks for another great experience, Linh! More
What can I say? It really speaks volume when you buy 4 cars over the course of 3 years without even a single test drive. Such a great experience that Linh and Penske are the first words out of my mouth wh cars over the course of 3 years without even a single test drive. Such a great experience that Linh and Penske are the first words out of my mouth whenever a family/friend mentions about buying a Toyota. More
I have been buying cars for 40 years and have been in sales of one kind or another for just as long. I was referred to Lin by my best friend who bought his Tundra from him 2 years ago. Without a doubt, sales of one kind or another for just as long. I was referred to Lin by my best friend who bought his Tundra from him 2 years ago. Without a doubt, this was the most professional and painless purchase transaction I have ever done. This was the first time I did everything on the phone as I live 45 miles away from Penske Downey. From the first conversation to the final signature, everything Lin said he was going to do happened as he said it would. No high pressure or sales T.O.'s, the deal he gave me on the phone was the deal I received. In fact, Lin saved me $800 as he caught an error on the contract after it was signed and instructed the Finance Dept. to write a corrected lease agreement. I would have never known an error was made--his honesty was the icing on the cake and I will gladly refer anyone I know who is looking for a new vehicle to Lin without any hesitation whatsoever. More
Linh Lam and Phu Ho were excellent to work with. We came in late in the day and they took care of us with friendliness and professionalism. They made our car buying experience a very positive one. The bes in late in the day and they took care of us with friendliness and professionalism. They made our car buying experience a very positive one. The best dealership I've been to thus far. More
Linh Lam is the man a true professional at what he does. Fantastic service by the rest of the staff as well. The most pain free car buying experience I've ever had. Fantastic service by the rest of the staff as well. The most pain free car buying experience I've ever had. More
Great service, friendliest people around. Knows how to Great service, friendliest people around. Knows how to treat customers and very knowledgeable about their cars. Listens well and gives good reco Great service, friendliest people around. Knows how to treat customers and very knowledgeable about their cars. Listens well and gives good recommendations. Come here for the no hassle service. Exceptional all around! More
Linh is extremely helpful and honest. We have bought 3 cars from Linh and his dealership and will always return for more. Definitely reccomend Linh as he makes the car buying experience an extremely easy cars from Linh and his dealership and will always return for more. Definitely reccomend Linh as he makes the car buying experience an extremely easy and hassle free one! More
There are not enough positive words to describe our experience except for AWESOME! AWESOME! AWESOME! I would recommend this dealership and Perry & Phu to everyone who wants to buy a car. They both wen experience except for AWESOME! AWESOME! AWESOME! I would recommend this dealership and Perry & Phu to everyone who wants to buy a car. They both went over and beyond the call of duty and they gave us 200%. The above ratings do not go high enough for the rating I would give them and this dealership. LOVE them and when I am in the market for a car I will think about a TOYOTA to be able to deal with these people/dealership again. THIS DEALERSHIP AND YOU GUYS ARE AWESOME, LOVE YOU GUYS Bonnie & Candy Shults More
my experience was great everyone was very nice and helpful , the service was very quick and nothing was complicated i was very pleased with my experience helpful , the service was very quick and nothing was complicated i was very pleased with my experience More