Penske Toyota

Walked in to the dealer and automatically sales rep. Mike Milos was professional, curteous and very helpfull in my experience. He really went out of his way in making my vehicle purchase possible. Very gr Milos was professional, curteous and very helpfull in my experience. He really went out of his way in making my vehicle purchase possible. Very greatfull and satisfied with my whole buying experience. More

Email and in person assistance was excellent and informative. My first contact with Mr.Swanenburg via email and telephone. He put me i contact with Mr. Lam since we was going to be out of town on informative. My first contact with Mr.Swanenburg via email and telephone. He put me i contact with Mr. Lam since we was going to be out of town on the date I intended to come in for a test drive. Service was prompt upon arrival at the dealership and Mr. Lam was attentive and helpful throughout the process. He was very patient in answering my numerous questions related to the various cars I was looking at. He was very knowledgable about all of the cars I looked at. He was able to clearly and concisely explain the prices of the various cars and what each had to offer. He did not rush me in making my decision about the car that was right for me. He made what I usually consider a very unpleasant process an enjoyable one. I would recommend the dealership to family and friends without hesitation. More

My overall experience with Penske Toyota Scion Body Shop was great, from the moment I arrived for an estimate, to the moment I drove away with my beautifully repaired Camry. The entire Penske Body Shop Staf was great, from the moment I arrived for an estimate, to the moment I drove away with my beautifully repaired Camry. The entire Penske Body Shop Staff should be commended for their superior performance. If it's quality you're after, I seriously recommend this body shop. More

Had autobody work done at this dealership. Work was done very well and in a timely manner. I would recommond Penske Toyota of Downey to anyone who needs collision work done on their car. Service people and very well and in a timely manner. I would recommond Penske Toyota of Downey to anyone who needs collision work done on their car. Service people and the shuttle driver are helpful and courteous. More

I was very happy with the service they gave us the salesperson are very nice and where very patient with us we were at the dealer all day but they manage to work with us specialty with my budget. My f salesperson are very nice and where very patient with us we were at the dealer all day but they manage to work with us specialty with my budget. My family thinks that i made a great decision and they will recommend this dealer. Love my car Thank you Toyota. More

I had purchased my 2010 Toyota Prius last year and love my car and the experience with Penske Toyota. So when my friends wanted to lease a car, I took them there. They ended up leasing a 2011 Toyota Priu my car and the experience with Penske Toyota. So when my friends wanted to lease a car, I took them there. They ended up leasing a 2011 Toyota Prius. The service was great and the sales staff was very helpful and friendly. More

I revisited Penske Toyota of Downey for a second buying experience after Toyota management learned of my less than total satisfied purchasing experience on my first visit. They wanted me to be 110% satisfi experience after Toyota management learned of my less than total satisfied purchasing experience on my first visit. They wanted me to be 110% satisfied. I am happy to say, I drove away in a second new Toyota Camry LE, White 4 cylinder completely satisfied. I met with Eddie Fathaazam Sales Manager who gave me the most satisfied buying experience. I was given all the necessary information needed to make my second choice of car easy, informed, and pleasant. Their Finance consultant was extremely great and helpful with explaining in detail the entire financed process. No one at Penske Totoya would settle for less than 100% customer satisfaction. The entire teams worked hard to make my experience truly exceptional. Thanks very much for making me feel so special. Ray Ramclam More

It was a pleasure doing business with Penske Toyota Scion of Downey. Management and staff provided exceptional customer service. Everyone we worked with were very professional, knowledgeable, friendly and of Downey. Management and staff provided exceptional customer service. Everyone we worked with were very professional, knowledgeable, friendly and efficient. We will recommend Penske Toyot Scion of Downey to family an friends. More

I came in a for service of my Scion TC because I happened to be in the area and had some spare time. Frank was very friendly and knowledgeable. He did not try to pressure me and was not pushy at all. I will to be in the area and had some spare time. Frank was very friendly and knowledgeable. He did not try to pressure me and was not pushy at all. I will be back for service when my Scion needs it once more. More

Linh was great, to the point, no BS. Answered the few questions we had and really tried to work the best deal for us. We purchased our 2005 Matrix from Longo, but since Clem retired was difficult to find questions we had and really tried to work the best deal for us. We purchased our 2005 Matrix from Longo, but since Clem retired was difficult to find the person to go the extra step to put us at ease and really try to get us the best deal. Then we spoke with Linh, great customer service, honest, to the point, great communication. More