Penske Toyota

They listened to my situation and gave good information as well as took care of my immediate needs. I would definitely come back for service as well as search for cars. It was also nice that they are cent as well as took care of my immediate needs. I would definitely come back for service as well as search for cars. It was also nice that they are centrally located between Los Angeles and Orange Counties. More

i've gotten three toyotas from Linh Lam, and this prius will be my 4th. I've shopped around, done tons of research on Edmunds and Truecar, got tons of email quotes and called tons of other dealers but no o will be my 4th. I've shopped around, done tons of research on Edmunds and Truecar, got tons of email quotes and called tons of other dealers but no one can beat Linh on customer service, price, and integrity. he's straight forward, no BS and doesnt wast my time. the car buy experience was painless. we were in and out under an hour, including test drive and all the necessary paperwork. I got everything i needed and nothing i didn't need/want. no pressure--just friendliness, good advice and great customer service. needless to say, i will never buy from anyone else from now on. i'm recommending Linh to all of my friends and family. More

I had a fantastic experience with Penske Toyota in Downey and would highly recommend them to anyone interested in buying a Toyota. Linh, Shane and Phu were total professionals and the purchase process was e and would highly recommend them to anyone interested in buying a Toyota. Linh, Shane and Phu were total professionals and the purchase process was extremely easy. I purchased a 4-Runner from them last week and there was no pressure, they were completely honest with me and I felt confident that I was getting a great deal. More

Whenever I have an issue with my Toyota Camry I know that service department at this dealership will find the problem and resolve it. Robert Murguia is so knowledgeable with the vehicles that I trust him wi service department at this dealership will find the problem and resolve it. Robert Murguia is so knowledgeable with the vehicles that I trust him with every recommendation he makes for my car. The entire service department is friendly, courteous and very professional. You will feel like part of a family on the first visit. Great Job!~ More

This is my second visit to this service dept. I was impressed the first time and thought the 2nd visit wouldn't be as favorable. This visit was even better! Jose Barrera met me at my car, explained e impressed the first time and thought the 2nd visit wouldn't be as favorable. This visit was even better! Jose Barrera met me at my car, explained everything to me and gave me a quote for the service. Robert Murguia then met me and explained what work he was going to do to the car, it was a minor tune-up, but I was treated as if it was a major job. I have nothing but praise for this dealership and the men that worked on my car and attended to my needs. This dealership is not my local dealership, but it is worth the drive to get the service that I received. I had many problems with local dealership. I am so grateful that the service was recommended by a friend. When they completed with my car, I received a call from Jose and he met me when I approached to pick up my car and pay. Both Jose and Robert are very professional and they should be commended for the service that they provided. More

I gave you guys the best rating because its true, compare with other dealers you are the only dealer i trust to work on my truck. i'm a really picky person and i like everything done right at the right pric with other dealers you are the only dealer i trust to work on my truck. i'm a really picky person and i like everything done right at the right price and PENSKE TOYOTA OF DOWNEY done it for me... keep up the good work, so i keep recommend you guys with my friends... SHEILA THE SERVICE MANAGER, ROBERT THE MECHANIC AND THOMAS THE SERVICE GUY, I LIKE THE TEAM WORK.... THANK YOU I'M A HAPPY CUSTOMER.... More

They were easy to work with, very efficient & always gave me a quick response. Unlike other dealers, I could get a quote from them right the way. After couple email back & forth with Linh, I already k gave me a quick response. Unlike other dealers, I could get a quote from them right the way. After couple email back & forth with Linh, I already knew I can work with him. He was not pushing but kept contact with me. Once I decided to buy the car, it only took couple email for us to settle the price. And I met them couple hours later to pick up the car. Both Linh Lam & his assistance Shane were professional & courteous. After a quick test drive & some questions; it took about 20 minutes more to finish all the paper work & we were on our way. Both me & my wife really enjoyed this experience & will definitely recommend friends to them. More

The dealership was fantastic. They had the exact vehicle I wanted, a great price, they were low pressure and didn't jerk us around. Everyone I met knew their material (rare at dealerships, believe it or no I wanted, a great price, they were low pressure and didn't jerk us around. Everyone I met knew their material (rare at dealerships, believe it or not) and were willing to take their time with me. Even though their price was the best, I would have bought from them regardless because they were so great to work with. Penske dealerships are the best. More

Linh was great to work with. He had everything ready when we walked in the door. He breezed through the paperwork. He had someone waiting to show us the features of the car. Within minutes we were ou when we walked in the door. He breezed through the paperwork. He had someone waiting to show us the features of the car. Within minutes we were out the door and had a great overview of the product. I worked in the automotive business for a long time. This was the smoothest, most pleasant experience you could ever ask for. GREAT JOB! Bruce and Wendy Olds More

Walked in to the dealer and automatically sales rep. Mike Milos was professional, curteous and very helpfull in my experience. He really went out of his way in making my vehicle purchase possible. Very gr Milos was professional, curteous and very helpfull in my experience. He really went out of his way in making my vehicle purchase possible. Very greatfull and satisfied with my whole buying experience. More