Penske Toyota

Linh is a full fledged professional who knows the importance of customer service. I will continue to recommend him and Penske Toyota, Downey to all of my friends. The dealership is spotless and exute importance of customer service. I will continue to recommend him and Penske Toyota, Downey to all of my friends. The dealership is spotless and exutes an an atmosphere of quality with attention to detail. I have purchased several cars over the years but I haven't had a better experience than with Linh and PenskeToyota. More

Linh was great. Answered all of my questions, very honest and straightforward. I bought the car right there and then. Will be coming back in January to purchase another Toyota from Linh. I felt ver honest and straightforward. I bought the car right there and then. Will be coming back in January to purchase another Toyota from Linh. I felt very comfortable with him and liked the way he outlined all my options. More

Excellent and speedy service. Knowledgeable inside and out, and very patient with customers. Took their time and explained pros AND cons of each vehicles we looked at, and all the financing options. Very out, and very patient with customers. Took their time and explained pros AND cons of each vehicles we looked at, and all the financing options. Very attentive and stays with you after car is sold to make sure everything is running ok. Highly recommended. More

I have been buying all my cars from Penske Downey for the past seven years. I always look for Linh Lam, Fleet Director. He is amazing. Once you meet him you will go no where else! There is no haggling, no ba past seven years. I always look for Linh Lam, Fleet Director. He is amazing. Once you meet him you will go no where else! There is no haggling, no back and forth negotiating and versed sales pitches. Linh will work with you to get you what you need at a price you can afford. The service at Penske Downey is also wonderful and all the support staff friendly and helpful. This is the one place you have to go to buy or lease your next car. More

I have bought several cars from Penske. Linh and Shane are great they really care about the customer and take time to show you everything, they just don't shove you out the door with the keys. I love ther are great they really care about the customer and take time to show you everything, they just don't shove you out the door with the keys. I love there no hassle approach, I am sure I can get someone to match or beat there price but no one will beat there great service. I would recommend anyone who is looking for a Toyota buy from theses guys. You will get a great price and great service. More

My overall Experience was Excellent,all personels at Penske Toyota are very friendly and went above and beyond to helped me out,i would definately recommend Penske Toyota to everyones that i know,from t Penske Toyota are very friendly and went above and beyond to helped me out,i would definately recommend Penske Toyota to everyones that i know,from the time i walk in the dealership to the time i left with the new sienna,everything went very smooth and painless.thank you Penske toyota. More

Professional, courteous, genuinely interested in satisfying the customer's every need without absolutely zero sales pressure. From the customer perspective, that is truly appreciated. They activel satisfying the customer's every need without absolutely zero sales pressure. From the customer perspective, that is truly appreciated. They actively listen for the customer's transportation requirements and then translate that into action. Instead of pushing a similar vehicle that may be sitting on the lot, they aggressively pursue the exact vehicle the customer is looking for. The Penske organization is the best automobile dealership I have ever dealt with and I've referred dozens of relatives and friends to them. Everyone is treated with respect and total professionalism. As good as they are, they're still proactively looking to improve. Overall, they earn an A+. More

The person I worked/interacted with during the purchase of my 2011 Sienna Van was Linh Lam. From the start, he was extremtly patient and friendly through email inquiries. He took the time to answer my qu of my 2011 Sienna Van was Linh Lam. From the start, he was extremtly patient and friendly through email inquiries. He took the time to answer my questions in a clear and professional manner. He doesn't seem to rush me into buying the van. I had a pleasant time doing business w/ Penske and the person selling the car. Thank you. More

Lin and his associates were helpful, patient and not overly aggresive. Car buying can, and often has been, a not very pleasant experience. Lin and his team took the stress out of the process. Everything overly aggresive. Car buying can, and often has been, a not very pleasant experience. Lin and his team took the stress out of the process. Everything he said was true and everything he promised, he delivered. Good job! More

This dealership made buying a new car pleasant and stress-free. I have dealt with this excellent dealership many times in the past for sales and service. But this was my husband's first time. He was stress-free. I have dealt with this excellent dealership many times in the past for sales and service. But this was my husband's first time. He was amazed to discover that we were immediately given the lowest price possible, and then asked to go home and think about it! What a difference in the buying-a-new-car experience. More