Penske Toyota

This dealership went above and beyond to find me the best deal. I am a first time car buyer, so to be expected I was a nervous wreck to say the least. But the personnel was so friendly and helpful that after deal. I am a first time car buyer, so to be expected I was a nervous wreck to say the least. But the personnel was so friendly and helpful that after the sales person (Juan Calderon) approached me, I felt completely calm. I would definitely come back and buy another car from them in the future... :) I would recommend this dealership 110%! More

By far, this is a company that knows the meaning of the word "professionalism." I am from out of state and hired Penske to do an inspection of a car that I was considering for purchase. When I called, I wa word "professionalism." I am from out of state and hired Penske to do an inspection of a car that I was considering for purchase. When I called, I was connected to the General Manager, Eddie. He was great and wasted no time in referring my request to Sheila. Everything about working with the company was #1. Sheila was pleasant and informative; taking the time to make certain that I understood the work. She expertly explained the process and evaluation and the results of the inspection were prompt. She spoke with me about the report over the phone and faxed the results. She even arranged the appointment for inspection with the dealer that had the car. I wouldn't hesitate to call on them again for service and evaluation. Penske can be very proud as a corporation if Eddie and Sheila are an indication of their people. This inspection saved me thousands of dollars as I ended up passing on the vehicle. More

Overall, awesome service!!!! We have always bought from this dealership with Linh and we continue to be extremely satisfied and thrilled with our purchases! Wonderful customer service and extremely welcomi this dealership with Linh and we continue to be extremely satisfied and thrilled with our purchases! Wonderful customer service and extremely welcoming! We enjoyed our overall experience! Thank you so much Linh! We so enjoyed working with you and your TEAM! More

Linh was great to work with. He found me the car I was looking for. He came in on his day off to make the transaction. He made buying a car very easy and painless. Answered all of my questions and made looking for. He came in on his day off to make the transaction. He made buying a car very easy and painless. Answered all of my questions and made sure I was satisfied with the information he provided. More

This dealer gave our family great discounts, they provided support and we save over 1,000 dollars!The humbleness of the salers was great, we got to choose our first choice of car including the color. provided support and we save over 1,000 dollars!The humbleness of the salers was great, we got to choose our first choice of car including the color. They went over the contract more than once so that there were no misinterprets. Good quality of cars and excellent assistance by the group of salesmen of Penske Toyota! More

Fernando is very experienced with Excellent customer service skills. Me and my wife felt very comfortable at all times before, during, and after the sales transactions. This was the best experience service skills. Me and my wife felt very comfortable at all times before, during, and after the sales transactions. This was the best experience I have ever had when purchasing cars in the last 30 years. It was obvious that he is an excellent listener, I didn't have to repeat myself at all during negotiation for the sale of my 2008 Tacoma 4x4 off road. I will highly recommend Fernando to my friends and family. More

The Penske Toyota of Downey is a wonderful dealership. It is always the best experience ever in dealing with a car dealership. No hassle, no pressure, helpful, friendly and they are very professional. I woul is always the best experience ever in dealing with a car dealership. No hassle, no pressure, helpful, friendly and they are very professional. I would and have recommend this dealership to several co-workers, family and friends that may need service or to purchase a Toyota or Scion vehicle. I have dealt with the Shop foreman (Robert Murguia) and he is very profesional and courteous and explains everything to me with the details on what work he was going to do to the car, even if it is something as simple as a minor tune-up, I am always treated as if it was a major job. I have nothing but praise for this dealership and the men that work on my vehicle. Robert M. is so knowledgeable with the Toyota vehicles that I trust him with every recommendation he makes for my car and other cars that I have had friends and family take to him to have serviced at this dealership. This dealership is not my local dealership, but it is worth the drive to get the service that I receive each and everytime. They again are easy to work with and very efficient always. They do not push extra services that are not needed or recommended. When they complete the servicing of my car I am extremly satisfied and content. I would just like to add that Robert Murguia and all the service technicians and staff at this dealership are very professional and they should be commended for the service that they provide. Thank you and I will continue to take my vehicle to be serviced by this Awesome Dealership and continue to recommend to all friends and family that have Toyota vehicles. Keep up the great and professional work. One Satisfied Customer: Trickylolo More

There is nothing worse than taking your car in for service and having a pit in your stomach about getting taken advantage of. That has never been the case at this dealership. Robert has always taken t service and having a pit in your stomach about getting taken advantage of. That has never been the case at this dealership. Robert has always taken the time to explain what the problem is and what needs to be done to correct it. I always drive off knowing I got the best service possible and wasn't taken advantage of. Best of all I know that the service I received on my Camry was done by a highly qualified mechanic. Keep up the good work!!! More

i love taking my car to the service dept. I get great service and anything that goes wrong with my car Robert will take a look and work above and beyond his regular duties. I never have problems getting service and anything that goes wrong with my car Robert will take a look and work above and beyond his regular duties. I never have problems getting an appointment to service my car. I feel very confortable taking may car to the service dept at penske in downey. More

Penske Toyota of Downey is a wonderful dealership. We were extremely satisfied with our purchase and the way we were treated. Linh really helped find the right car for us and was easy to deal with. We were extremely satisfied with our purchase and the way we were treated. Linh really helped find the right car for us and was easy to deal with. We have also had our other Toyota serviced here. The experience was just as great. More