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Penske Toyota

Downey, CA

4.9
1,826 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,826 Reviews of Penske Toyota

December 30, 2025

Amazing customer service, not salesy at all. Got an excellent deal and felt good about the whole interaction. Would definitely come back the next time I need a car. Can’t recommend this place en More

by ckirschner1
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mihn
Report | Print
Dec 31, 2025 -

Penske Toyota responded

We appreciate your kind words about our customer service and deals. It's great to hear you had a positive experience with us at Penske Toyota. Looking forward to assisting you again when you need your next car.

December 29, 2025

Maria was absolutely the best sales person. Great communication and followed through on everything she agreed to do. More

by joefrancis1714
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria and Vu
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Dec 30, 2025 -

Penske Toyota responded

Our team appreciates your feedback on your experience with our sales staff at Penske Toyota. Communication is key, and we're glad it was handled well. Thank you for choosing us.

December 25, 2025

I was pleased with the service I received and the final price. The was ready as promised. More

by Ms115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Basaldua
Report | Print
Dec 25, 2025 -

Penske Toyota responded

We appreciate your feedback and are glad the service and pricing met your expectations. Thank you for choosing Penske Toyota.

December 23, 2025

Exceeded my expectations. Asked the service dept. to check a symptom my car had, and they did it without charging me. More

by DS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Dec 23, 2025 -

Penske Toyota responded

We're glad our service team could assist with your car and meet your expectations. Thank you for choosing Penske Toyota. Your satisfaction is important to us.

December 23, 2025

Very polite and knowledgeable staff, they always update with video and work is done on time. More

by Rafael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro and John
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Dec 23, 2025 -

Penske Toyota responded

We appreciate your feedback about our team's communication and timely work at Penske Toyota. Thank you for sharing your experience.

December 23, 2025

I have used them in the past with me Scion, glad to be back again with my Tacoma. Close to home easy to get to and great Servicem More

by fusionvbcptb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Aguilar
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Dec 23, 2025 -

Penske Toyota responded

We appreciate you choosing Penske Toyota again for your Tacoma. It's good to know our location and service meet your needs. Thank you for your continued trust in us.

December 16, 2025

Excellent service no frills no tricks just upfront deal 4th or 5th car I’ve leased from Walter Duran at Penske and I’ll be back again More

by jpete1230
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Duran
Report | Print
Dec 16, 2025 -

Penske Toyota responded

We appreciate your continued trust in our team at Penske Toyota. It's good to hear you value our straightforward approach. Looking forward to assisting you again.

December 12, 2025

Very friendly took the time to explain and listen to my needs service was great definitely would recommend More

by lopezjuana_72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Bustamante
Report | Print
Dec 12, 2025 -

Penske Toyota responded

Thank you for recommending Penske Toyota. We appreciate you recognizing our team’s effort. Let us know if you need anything else.

December 11, 2025

If you need to buy, lease or finance a car, go with Linh! He is the best! Professional, fast, helpful, honest! It’s my 3rd car with him. Always a happy customer! More

by Agnieszka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linh
Report | Print
Dec 16, 2025 -

Penske Toyota responded

Thank you for the feedback! Our team at Penske Toyota is always here to help with your automotive needs!

December 05, 2025

It was easy to make an appointment for service. Convenient drop off time. Full explanation of service and approximate completion time. Staff is always friendly and courteous. Another great visit! More

by cruelbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Arias
Report | Print
Dec 05, 2025 -

Penske Toyota responded

Thank you for sharing your experience with Penske Toyota. We're glad the service process was smooth and our team was helpful. We appreciate your continued trust.

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