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Penske Toyota

Downey, CA

4.8
1,582 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,582 Reviews of Penske Toyota

November 20, 2024

Service was prompt, the agent was courteous and concern about my needs. They finished in a timely manner. Definitely would recommend they. More

by Robert Giardina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheilal Vazquez Isidro Zuniga
Nov 21, 2024 -

Penske Toyota responded

Great to hear you had such a positive experience at Penske Toyota. Thank you for recommending us.

November 20, 2024

Lihn Lam is the best! So easy to work with. He makes sure that he is available for any follow-up questions. Very efficient, caring, honest, and helpful! More

by Satisfied customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lihn Lam and Mani
Nov 21, 2024 -

Penske Toyota responded

Thanks for sharing your positive experience with our team at Penske Toyota. We're glad they could assist you so well.

November 18, 2024

Great service! Work done correctly the first time. Always friendly and considerate. Recommend to my friends More

by Mbuksa26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Swanenberg
November 18, 2024

Penske Toyota in Downey is the only dealership I trust with my car! I also trust that they won’t add extra work items that aren’t necessary. More

by JohnRebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Herrera
Nov 19, 2024 -

Penske Toyota responded

Thanks for trusting Penske Toyota with your car. Glad to hear about your confidence in our service team.

November 18, 2024

Fast service and very friendly personal they answered every question I had to their best knowledge and clean environment too which it’s a plus More

by blancac609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Nov 19, 2024 -

Penske Toyota responded

We're glad to hear you enjoyed your experience at Penske Toyota. Our team aims to provide helpful service in a welcoming environment. Thank you for taking the time to share your feedback; wishing you many safe journeys!

November 16, 2024

You did a very good job on my car, and the service s done on the car More

by emilyogo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know their names, Sean Weaver, Jennifer Norsworthy
Nov 16, 2024 -

Penske Toyota responded

Thanks for choosing Penske Toyota. It's great to hear you had a positive experience with our service department.

November 16, 2024

My advisor Isidro was great. He was honest to what services I actually needed for my car. He took his time and answered all my questions in detail. He kept me up to date on the p More

by Veron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro (service advisor)
Nov 17, 2024 -

Penske Toyota responded

Thanks for taking the time to share your experience with our team at Penske Toyota. If you have any further questions, do reach out.

November 14, 2024

RICHARD TEE at Penske Toyota of Downey is the BEST! !! Excellent and fast customer service. Definitely recommend this Great Dealership. More

by HectorGMedellin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Nov 15, 2024 -

Penske Toyota responded

Thanks for sharing your great experience with our team at Penske Toyota of Downey. We're pleased to see your recommendation. Have a wonderful day!

November 13, 2024

Awesome customer service from Esteban. He’s the sole reason I keep returning to Penske Toyota More

by Carmike_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban
Nov 13, 2024 -

Penske Toyota responded

It's great to know our team gives you reasons to come back. Penske Toyota appreciates your support and trust.

November 07, 2024

The dealership has many friendly, clean and efficient workers who love to help the customers. More

by Brittanymavelar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 07, 2024 -

Penske Toyota responded

Penske Toyota appreciates your kind words about our team. Glad to hear you enjoyed your visit.