Penske Toyota
Downey, CA
Filter Reviews by Keyword
By Type
1,620 Reviews of Penske Toyota
The services provided are good. However, there is often a discrepancy between the quoted price and the final price at payment. They need to be more transparent about their pricing. However, there is often a discrepancy between the quoted price and the final price at payment. They need to be more transparent about their pricing. The wait time for an oil change and filter replacement is too long. More
Great experience with Paul and Vu. First new car buying experience was great and the staff was very friendly and helpful. First new car buying experience was great and the staff was very friendly and helpful. More
Very professional, good customer service and clean is the service desk , but at the parts counter more people needed all the time not just when the line is long. service desk , but at the parts counter more people needed all the time not just when the line is long. More
Great dealership with an awesome staff, from the sales teams to the finance group. They won’t pressure you to buy or get in a deal that is not financially correct for your budget. They explain the purch teams to the finance group. They won’t pressure you to buy or get in a deal that is not financially correct for your budget. They explain the purchasing processes so your aware what too expect next. They deal with Toyota Credit so they are not running your credit multiple times like other dealerships. More
I love that they have complimentary carwash! But I dislike that I sat there for a good 10/15 min before someone approached me. Customer service needs improvement. But I dislike that I sat there for a good 10/15 min before someone approached me. Customer service needs improvement. More