Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Penske Toyota

Downey, CA

4.8
1,564 Reviews
Call Dealership (562) 904-5600
View Awards

9136 Firestone Blvd

Downey, CA

90241

Directions

By Type

1,565 Reviews of Penske Toyota

October 17, 2024

Ivan is very respectful and very friendly. He kindly answered my questions. Excellent service.Thank you More

by Graciela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
Report | Print
Oct 18, 2024 -

Penske Toyota responded

Penske Toyota is thrilled to hear about your excellent service experience with our team. Hope you have a great day!

October 16, 2024

They’re very polite and have great customer service answers all my questions no problems also their service department was really fast More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar naranjo
Report | Print
Oct 16, 2024 -

Penske Toyota responded

We're glad to hear that you appreciated our customer service and speedy service at Penske Toyota. Thank you for sharing your experience.

October 15, 2024

Jesus Rodriguez has always been very friendly and knowledgeable. Setting appoint was easy and user friendly More

by verobautista8081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
Report | Print
Oct 15, 2024 -

Penske Toyota responded

We’re happy you had a positive experience with our team at Penske Toyota. Thanks for sharing your thoughts!

October 14, 2024

Cesar Medina was very helpful and fast in helping me with my oil change and 5k miles maintenance More

by kr.dakay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar medina
Report | Print
Oct 14, 2024 -

Penske Toyota responded

We appreciate your feedback at Penske Toyota. Happy to hear our team provided prompt service for your oil change and maintenance.

October 14, 2024

Great communication, organized and well maintained waiting room. The whole dealership is clean and everyone works hard! More

by ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Berumen, Sean Weaver, Jennifer Norsworthy
Report | Print
Oct 14, 2024 -

Penske Toyota responded

Thank you for recognizing the hard work at Penske Toyota. We appreciate your kind words and are glad to hear about your experience with our dealership. Take care!

October 14, 2024

My experience there at Toyota Penske in Downey, was very good they're very professional they contacted me with updates letting me know the part for my car wouldn't be delivered until the next day so they pr More

by victoriaray672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Herrera
Report | Print
Oct 14, 2024 -

Penske Toyota responded

Appreciate the kind words about your experience at Penske Toyota! Our team always aims to communicate clearly and assist with transportation needs.

October 13, 2024

Looking for a car! Go see Danish, Manny and Tony! Great customer service and fair pricing on my trade-in. More

by slbcog19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Oct 13, 2024 -

Penske Toyota responded

Penske Toyota loves hearing such positive feedback! We're glad our team could help you with fair pricing and customer service.

October 12, 2024

They have a good and nice work station to work while waiting for my car to get service, they have a great coffee station. More

by magallanes_maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Pena, Sean Weaver, Jennifer Norsworthy
Report | Print
Oct 12, 2024 -

Penske Toyota responded

Penske Toyota is pleased to hear you enjoyed our setup and coffee station. Wishing you all the best.

October 12, 2024

Great service by Richard and maintenance center. Always can rely in their great great service More

by RL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tee
Report | Print
Oct 12, 2024 -

Penske Toyota responded

Penske Toyota appreciates your kind words. Our team is always here to provide dependable service. Hope everything's running smoothly!

October 12, 2024

Penske Toyota always offers excellent customer service whether it’s in their parts department or their service department. They are honest and will do their absolute best to get you back on the road as qu More

by Mario Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Pena, Sean Weaver, Jennifer Norsworthy
Report | Print
Oct 12, 2024 -

Penske Toyota responded

We appreciate your kind words about our service and parts teams here at Penske Toyota. It’s great to hear you're satisfied with your experience. Wishing you safe travels!

1
2
3
4
...
157