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Penske Toyota

Downey, CA

4.8
1,626 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,626 Reviews of Penske Toyota

January 12, 2025

Honest , affordable and excellent customer attention always explains in simple ways the needs of my car and the best options for me More

by Carlos Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Herrera
Jan 13, 2025 -

Penske Toyota responded

感谢您的评价。Penske Toyota始终努力为您提供清晰的建议和谦逊的服务。希望一切顺利!

January 11, 2025

Great experience at this dealerships with good pricing and good customer service. I would highly recommend this place More

by gotenz90640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban
Jan 12, 2025 -

Penske Toyota responded

Thank you for your kind words about Penske Toyota. We appreciate the recommendation. Take care!

January 09, 2025

Very easy to set appointment and a prompt and informative completion of the needed issues. More

by bhakta_pravin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Norsworthy
Jan 10, 2025 -

Penske Toyota responded

Thank you for your feedback. We're pleased to hear about your positive experience at Penske Toyota.

January 07, 2025

Great dealership with an awesome staff, from the sales teams to the finance group. They won’t pressure you to buy or get in a deal that is not financially correct for your budget. They explain the purch More

by Frometaharold
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Castro and Vu Trang , Sean Weaver, Jennifer Norsworthy
Jan 08, 2025 -

Penske Toyota responded

Penske Toyota appreciates your positive feedback. It’s great to know our team made everything clear and comfortable during your experience. Thank you for sharing your thoughts with us.

January 04, 2025

👍 fine excellent service greatest service I’ve ever received will definitely call again for assistance Oscar Peña was extremely helpful More

by Empath109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar pena
Jan 05, 2025 -

Penske Toyota responded

We're glad to hear your positive experience with our team at Penske Toyota. Thank you for sharing your thoughts!

January 03, 2025

I love that they have complimentary carwash! But I dislike that I sat there for a good 10/15 min before someone approached me. Customer service needs improvement. More

by Lidiamorales1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Ramos
Jan 06, 2025 -

Penske Toyota responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Toyota and would like the opportunity to discuss your experience with our Service Team regarding the time taken to be contacted. Please reach out to me directly. I look forward to hearing from you. Eddie Swanenburg President & General Manager Penske Toyota (562) 904-5692 eswanenburg@socalpenske.com

December 30, 2024

Ruben was great ! He answered all the questions my husband & I had to ask . He was very patient . We are so very happy with our purchase! Beautiful 2025 Toyota tundra. More

by Ancastro1016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben
Dec 31, 2024 -

Penske Toyota responded

Thank you for sharing your experience with Penske Toyota. We're pleased to hear that our team provided such exceptional service and took care of all your needs. Wishing you many great journeys with your new 2025 Toyota Tundra.

December 30, 2024

The advisor was very professional, knowledgeable & courteous. I was also very well informed of what was recommended of what was needed to be done with my vehicle. More

by bellart347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Dec 30, 2024 -

Penske Toyota responded

Thank you for sharing your experience with Penske Toyota. Glad to hear our team surpassed your expectations.

December 27, 2024

I would like to thank Brian Yanez who is honest and hardworking employess in Penske Toyota he is informative and helped me a lot I give him 5 star More

by Jamileh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Yanez
Dec 28, 2024 -

Penske Toyota responded

We're glad to hear our team could assist you and be informative. Our team members strive for success, and it sounds like they achieved their goal in your interaction with us.

December 27, 2024

Great Experience, Best price. I have purchased 15 plus vehicles from them over the years and wouldn’t go elsewhere. Honest, fair and reliable. More

by Sean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Roberts
Dec 28, 2024 -

Penske Toyota responded

Thank you for your loyalty and kind words about Penske Toyota. We hope to continue providing honest and reliable service.