Back

Penske Toyota

Downey, CA

4.8
1,582 Reviews

9136 Firestone Blvd

Downey, CA

90241

Directions

By Type

1,582 Reviews of Penske Toyota

November 07, 2024

Had a great experience, service person very friendly & attentive to what I needed done w my car. More

by Mdiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berenice Martinez
Nov 08, 2024 -

Penske Toyota responded

Penske Toyota appreciates your feedback. We're happy to hear our team met your needs. Take care!

November 07, 2024

Muy amables y excelente atención , se los recomiendo , gracias.. me ayudaron con el servicio de mi carro .. More

by c.nanci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Nov 08, 2024 -

Penske Toyota responded

Gracias por las recomendaciones y tus amables palabras. En Penske Toyota, siempre hacemos lo posible por ofrecer un buen servicio con tu carro. Bonne route!

November 06, 2024

Jasmine was very helpful she answered all my questions I got my car to get looked at the same day and was happy with the service I would definitely recommend this dealership to somebody More

by rodriguezramirez11479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Norsworthy
Nov 06, 2024 -

Penske Toyota responded

It's great to hear that you had such a positive service experience. Penske Toyota is glad our team could assist. Thank you for your recommendation.

November 05, 2024

Toyota of Downey, I like that I can take in my car in on a Sunday without making an appointment for service. They were fast and gave me recommendations to keep my car running with no issues. More

by Jacqueline.avalos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan huerta Zacarías
Nov 05, 2024 -

Penske Toyota responded

Thank you for sharing your thoughts. Happy to see that speed and service at Penske Toyota kept you satisfied.

November 05, 2024

Every time I come in they are always helpful. Even when I make their job difficult. Berenice was great. Got my tires and wheel claim approved while she was checking me in. More

by Adewardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berenice
Nov 06, 2024 -

Penske Toyota responded

Penske Toyota is happy to hear our team could assist with your tires and wheel claim. We hope you continue enjoying the excellent service we strive to provide.

November 04, 2024

Isidro kept me informed on recommended services and cost, as well as letting me know when my car was ready. I appreciated the communication from him. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro Zuniga
Nov 06, 2024 -

Penske Toyota responded

I'm pleased you appreciated the communication. Penske Toyota always aims to keep our customers informed. Thank you for sharing your experience.

November 03, 2024

Excellent service every time. On my last visit the service representative Isirdro resolved all my concerns. Thank you! More

by ihab.judah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ISIRDRO
Nov 05, 2024 -

Penske Toyota responded

It's great to hear our team consistently provides excellent service at Penske Toyota. Thank you for choosing us.

November 02, 2024

I met the GM and he was personable . I decided to have my front brakes done and my spark plugs changed out. They offered a car wash but that part did part not happen. Everyone was nic More

by Rico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Nov 05, 2024 -

Penske Toyota responded

We're pleased to hear you met our team and had the brakes and spark plugs serviced at Penske Toyota. Appreciate you sharing your experience, including any areas we might adjust in the future. Thanks for choosing us; take care!

Nov 06, 2024 -

Rico responded

Your team did a great job

November 01, 2024

Excellent Service Dept experience! Dave Ramos (Service Manager) & his technician provided me with top-notch, VIP service. The diagnostics were fast and the communication while I waited More

by Happy Penske Customer-for-Life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ramos
Nov 03, 2024 -

Penske Toyota responded

Thank you for sharing your satisfaction with our service department at Penske Toyota. It's wonderful to know that our team provided you such a positive experience. We appreciate your strong recommendation and look forward to serving any needs you may have in the future!

October 29, 2024

Customer service was great! Was able to come in and get my service done with no issues. More

by Vbrenda87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caballero
Oct 30, 2024 -

Penske Toyota responded

Thank you for choosing Penske Toyota. Glad to hear your service visit went smoothly.