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Penske Toyota

Downey, CA

4.8
1,692 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,692 Reviews of Penske Toyota

April 28, 2025

Out of 3 Toyota dealers where I had serviced my car, Penske Toyota has had the best customer service for seniors. I received excellent customer service from the time I called to make my appointment to t More

by Senior Lady (:
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus and Juan Rodriguez
Apr 28, 2025 -

Penske Toyota responded

Thank you for sharing your experience with us. We're pleased that our team provided good service every step of the way at Penske Toyota.

April 27, 2025

Rolando the service technician sped up my service process so I can be on time for work the next day. Very grateful for his speedy response. More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando or Orlando I can’t remember his name or the service writer’s name, but they were kind
Apr 27, 2025 -

Penske Toyota responded

We are pleased to hear that our team was able to assist you efficiently. Thank you for sharing your experience with Penske Toyota.

April 24, 2025

Service were great fast. Service attendant was nice, professional, knowledgeable and very attentive to my needs and questions. More

by Gus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Arias
Apr 24, 2025 -

Penske Toyota responded

We appreciate your feedback and acknowledgment of our team's professionalism. Glad you had a smooth experience with us at Penske Toyota.

April 24, 2025

There are the best very helpful I will go back again they explain everything love the service More

by Blanca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Velasco
Apr 24, 2025 -

Penske Toyota responded

Thank you for the kind words. We're glad our service was helpful to you.

April 23, 2025

They were really helpful on my vehicle needs they esplain everything and also told me about my waiting time More

by saenzyanira12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Basaldua
Apr 23, 2025 -

Penske Toyota responded

We're glad to hear about your positive experience with our team at Penske Toyota. Thank you for sharing!

April 23, 2025

Really good customer service my wife took her car for a second opinion and he took his time when And told my wife everything looks good, thank you More

by Terry6971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael ,
Apr 23, 2025 -

Penske Toyota responded

Our team is grateful for your positive feedback. We're glad we could assist your wife with her car needs at Penske Toyota.

April 20, 2025

Good service and excellent customer service the personal listen the necessities and give better options More

by Patmena75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos , Sandra
Apr 20, 2025 -

Penske Toyota responded

Thank you for recognizing our service at Penske Toyota. We're glad to have met your needs efficiently.

April 18, 2025

Professional service from beginning to end. Kept me informed on the arrival of our Rav 4 Ben was outstanding and Sergio Made the Financiing a breeze. Thank you Penske Toyota. More

by Sparks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben and Sergio
Apr 18, 2025 -

Penske Toyota responded

We're glad you found our service professional and efficient. Our team is pleased to know that everything went smoothly during your purchasing process. Thank you for choosing Penske Toyota for your Rav 4 purchase.

April 17, 2025

Great experience here will definitely keep coming back. Would recommend this dealership to anyone wanting a trusted place with honest people. More

by nicholas15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
Apr 17, 2025 -

Penske Toyota responded

Thank you for your kind words and recommendation of Penske Toyota. We’re glad to hear about your positive experience with our team.

April 15, 2025

We were impressed by the courtesy and attentiveness of the Penske staff. Agent Danish Khan was very kind in helping us choose our new car; our experience with Toyota for 23 years made it even easier. Than More

by Jhdz_1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danish khan
Apr 15, 2025 -

Penske Toyota responded

Thank you very much for your kind words and years of loyalty. We're glad our team could assist in making the car-buying process smooth for you.

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