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Penske Toyota

Downey, CA

4.8
1,626 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,626 Reviews of Penske Toyota

December 24, 2024

Ivan gave us a great service. He went above and beyond and is very knowledgeable about his work. He was very kind and helpful! Thank you Ivan! More

by roscarril
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan
Dec 24, 2024 -

roscarril responded

No

Dec 25, 2024 -

Penske Toyota responded

Thank you for sharing your experience at Penske Toyota. We're glad to hear our team took great care of you with knowledge and kindness.

December 24, 2024

Is a good place to buy a vehicle or service it good help and convenient More

by paco.rios1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban, Sean Weaver, Jennifer Norsworthy
Dec 25, 2024 -

Penske Toyota responded

Penske Toyota appreciates the kind words. Wishing you safe travels with your vehicle.

December 21, 2024

Good customer service overall and attentive employees. Nice installations as well. They’re very busy so service does take longer than at some other dealers but they don’t have control over how busy it get More

by Bramex22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Arias
Dec 21, 2024 -

Penske Toyota responded

Thank you for your feedback on Penske Toyota. We appreciate the kind words about our service and staff. If you'd like to discuss any concerns or need further assistance, feel free to reach out directly.

December 18, 2024

great customer service and very professional staff. Will recommend the representative that assisted me and the dealership service area. More

by villanueva.j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Dec 19, 2024 -

Penske Toyota responded

Thank you for recommending Penske Toyota's service area and our team. We're pleased to know your experience was positive.

December 17, 2024

Ruben was very professional and knowledgeable . My car was ready pretty quickly, I would strongly recommend this dealer for service. More

by Dulce arias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Dec 17, 2024 -

Penske Toyota responded

Thanks for recommending us. Glad to hear you had a quick and informative service experience at Penske Toyota.

December 16, 2024

Very good service done in a timely manner No problem very easy process to check in Berenice was very helpful and courteous Thanks More

by Nelson Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berenice Martinez
Dec 18, 2024 -

Penske Toyota responded

Thank you for sharing your positive experience with Penske Toyota. If there's anything else we can assist with, please let us know.

December 16, 2024

Easy to make an appt. customer service sent a text and also calls you to remind you…. Customer service at dealer greets you take in get all you info gives you estimate tim More

by nor12858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Ramos
Dec 17, 2024 -

Penske Toyota responded

We're pleased to hear that you found scheduling appointments at Penske Toyota convenient. Our team takes pride in delivering excellent experiences, and we look forward to assisting you again. Feel free to reach out with any other needs or questions.

December 13, 2024

The service at Penske Toyota is always exceptional. The staff is very friendly and knowledgeable. They have a comfortable waiting room & free wi-fi so I’m able to get work done while I wait. Highly re More

by Fnieto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Yanez
Dec 14, 2024 -

Penske Toyota responded

Glad you had an excellent experience with Penske Toyota's service. It's great to hear you found our waiting room comfortable and productive too.

December 12, 2024

This dealership has the best service. They have your car ready in a few hours. All the staff is great and have all the answers to your questions. Every car that goes into their dealership More

by Elizavilla123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Dec 13, 2024 -

Penske Toyota responded

We're pleased to hear about your positive experience at Penske Toyota. Our team values knowing you were satisfied with the service and staff. Thank you for sharing your thoughts with us.

December 10, 2024

I love the kind, speedy and great service Toyota and the team provide. Thank you More

by genesis colin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan huerta
Dec 10, 2024 -

Penske Toyota responded

Penske Toyota appreciates your kind words. It's great working with you.

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