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Paul Miller Toyota of West Caldwell

West Caldwell, NJ

4.6
707 Reviews

1155 Bloomfield Avenue

West Caldwell, NJ

07006

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707 Reviews of Paul Miller Toyota of West Caldwell

August 30, 2018

My second lease and I couldn’t be happier! This was my second experience with leasing a Toyota. I couldn’t be more comfortable with my experience and I’m very happy with the car that Stan helpe More

by 112199
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Skokowski
Aug 31, 2018 -

Paul Miller Toyota of West Caldwell responded

Thank you for your positive feedback and the five-star rating! We're glad to hear that Stan was able to make your experience a positive one. We appreciate your recommendation, and we look forward to seeing you again in the future!

August 30, 2018

Outstanding customer service! Fair price for the car. My salesmen, Jim Velsor, went out of his way to guide me through the purchase and to demonstrate the new functionality of the 2018 Camry. The price wa More

by Descartes22653
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris from Service, Mike who helped with the finance and extended warranty, Mike Racioppi, James Velsor
Aug 31, 2018 -

Paul Miller Toyota of West Caldwell responded

Thank you for providing is with your feedback and for the five-star rating! We're happy to hear that our staff was able to make your experience at our dealership a positive one. Congratulations on your new Camry, and we look forward to seeing you again in the future!

August 29, 2018

AWSOME!!! The staff was exceptional. They assisted my husband and myself when we broke down three blocks away...i didn't get the manager's name (he sat in the More

by 2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont remember names..but will never forget their faces...
Aug 29, 2018 -

Paul Miller Toyota of West Caldwell responded

Thank you for taking the time to write this great review and for the five-star rating! We're glad to hear that the staff provided exceptional customer service and were able to help you out when your car broke down. We look forward to seeing you again in the future!

August 28, 2018

Very professional Extremely courteous and professional. They took care of me right away and moved along as soon as they could so my wait was quick & smooth. More

by purple
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Cultrara
Aug 29, 2018 -

Paul Miller Toyota of West Caldwell responded

Thank you for your positive feedback and the five-star rating! We're glad to hear that Joseph was able to make your experience at our dealership a positive one. We look forward to seeing you again in the future!

August 26, 2018

Satisfied Completely satisfied with my service experience, from the on-line booking to the actual visit and servicing. . . . Least satisfying is the requiremen More

by Frustrated
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Santizo
Aug 27, 2018 -

Paul Miller Toyota of West Caldwell responded

We appreciate you taking the time to provide us with your positive feedback! We're glad to hear that your service experience at our dealership was a positive one. We look forward to seeing you again in the future!

August 25, 2018

Only will service with John Brock John Brock is not only the standard service writer , he set the bar for all others. with his attention to detail. He's not looking over the shoulder o More

by Completly Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brock
Aug 27, 2018 -

Paul Miller Toyota of West Caldwell responded

Thank you for providing us with your feedback and for the five-star rating! We're glad to hear that John was able tp provide you with excellent customer service and make your experience at our dealership a positive one. We look forward to seeing you again in the future!

August 24, 2018

He a excellent sales person In my estimation Jim velsor handle the sale very professionally and very courteously I think Jim it's definitely an asset to Paul MillerToyota dealers More

by Mike liquid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Velsor
Aug 27, 2018 -

Paul Miller Toyota of West Caldwell responded

Thank you, Mike, for your positive feedback and five-star rating! We're glad to hear that Jim was professional and courteous and was able to make your car buying experience a positive one. We look forward to seeing you again in the future!

August 24, 2018

Pleasant experience and truly exceptional service! As far as my Paul Miller Toyota experience was concerned is was as pleasant as buying a new car can be and the service was truly exceptional. Lexi Pel More

by Mr. G
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lexi Peluso, the gentlemen at the front desk, the concierge, the guys working the floor, the guy who handled the sales/title/registration paperwork, and the cashier young lady, Mike Racioppi
Aug 27, 2018 -

Paul Miller Toyota of West Caldwell responded

Thank you for your feedback and the five-star rating1 We're glad to hear that Lexi, Mike, and the staff were able to make your experience at our dealership truly exceptional! We look forward to seeing you again in the future!

August 23, 2018

Excellent Customer Service Long story short ... we had a mishap with our RAV4. Their team collaborated to rectify the situation painlessly. You won't find a better group of gu More

by donna1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Rinaldi, Luis Gonzalez, Frank in Finance, Sergio, John & Chris in Service Dept, James Velsor
Aug 24, 2018 -

Paul Miller Toyota of West Caldwell responded

Donna, thank you for taking the time to provide us with your feedback. We're so glad to hear that James and the service department were able to address the problems you had with your RAV4 seamlessly. We appreciate you being a returning customer, and we look forward to seeing you again in the future!

August 22, 2018

Good service experience I received a service promotion for a synthetic oil change in a piece of mail from Paul Millet Toyota recently . I needed an oil change on a newer Le More

by Wayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Cuzzio
Aug 22, 2018 -

Paul Miller Toyota of West Caldwell responded

Wayne, thank you for your feedback! We're glad to hear that your experience at our dealership was a positive one. We look forward to seeing you again in the future!

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