Paul Miller Toyota of West Caldwell
West Caldwell, NJ
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707 Reviews of Paul Miller Toyota of West Caldwell
My second lease and I couldn’t be happier! This was my second experience with leasing a Toyota. I couldn’t be more comfortable with my experience and I’m very happy with the car that Stan helpe This was my second experience with leasing a Toyota. I couldn’t be more comfortable with my experience and I’m very happy with the car that Stan helped me with. He made the experience very nice and I would definitely go back. I have already recommended some more people who are looking for cars to go there! Buying cars can be stressful but Stan made it a comfortable nice experience both times! More
Outstanding customer service! Fair price for the car. My salesmen, Jim Velsor, went out of his way to guide me through the purchase and to demonstrate the new functionality of the 2018 Camry. The price wa My salesmen, Jim Velsor, went out of his way to guide me through the purchase and to demonstrate the new functionality of the 2018 Camry. The price was fair and I was given an additional $500 off the Tru Car price. The service department manager, Chris, was very kind to me during this process. He also volunteered to walk me through any of the Camry's new features, More
AWSOME!!! The staff was exceptional. They assisted my husband and myself when we broke down three blocks away...i didn't get the manager's name (he sat in the The staff was exceptional. They assisted my husband and myself when we broke down three blocks away...i didn't get the manager's name (he sat in the small office in the service department) but He never hesitated to send someone to assist us...TWICE.... Thank you Paul Miller Toyota. More
Very professional Extremely courteous and professional. They took care of me right away and moved along as soon as they could so my wait was quick & smooth. Extremely courteous and professional. They took care of me right away and moved along as soon as they could so my wait was quick & smooth. More
Satisfied Completely satisfied with my service experience, from the on-line booking to the actual visit and servicing. . . . Least satisfying is the requiremen Completely satisfied with my service experience, from the on-line booking to the actual visit and servicing. . . . Least satisfying is the requirement for 25 words minimum in order to submit this rating ! Now I can also add the "Verification" process is a complete waste of my time and completely "turns me off" as far as submitting this review ! ! !😒 More
Only will service with John Brock John Brock is not only the standard service writer , he set the bar for all others. with his attention to detail. He's not looking over the shoulder o John Brock is not only the standard service writer , he set the bar for all others. with his attention to detail. He's not looking over the shoulder of the customer he's helping looking for his next sale, he's focused on the customer at hand. He should teach a class on how to be the best service consultant . More
He a excellent sales person In my estimation Jim velsor handle the sale very professionally and very courteously I think Jim it's definitely an asset to Paul MillerToyota dealers In my estimation Jim velsor handle the sale very professionally and very courteously I think Jim it's definitely an asset to Paul MillerToyota dealership More
Pleasant experience and truly exceptional service! As far as my Paul Miller Toyota experience was concerned is was as pleasant as buying a new car can be and the service was truly exceptional. Lexi Pel As far as my Paul Miller Toyota experience was concerned is was as pleasant as buying a new car can be and the service was truly exceptional. Lexi Peluso was a good salesperson for me to work with in getting the process done. More
Excellent Customer Service Long story short ... we had a mishap with our RAV4. Their team collaborated to rectify the situation painlessly. You won't find a better group of gu Long story short ... we had a mishap with our RAV4. Their team collaborated to rectify the situation painlessly. You won't find a better group of guys to work with. We've leased many vehicles here. Also have to give thanks to the Service Dept, those guys always go out of their way to help. More
Good service experience I received a service promotion for a synthetic oil change in a piece of mail from Paul Millet Toyota recently . I needed an oil change on a newer Le I received a service promotion for a synthetic oil change in a piece of mail from Paul Millet Toyota recently . I needed an oil change on a newer Lexus SUV and asked if they would honor the coupon for the Lexus. They agreed to do if . . Appointment scheduling was very easy and 1/2 hour later I was at Paul Miller Toyota The service advisor John Brock was personable and professional . The work was done in less time than I was expecting and my overall feeling and experience was very good . More