Paul Miller Toyota of West Caldwell

Great Experience I was in and out within 30 minutes. The staff was extremely helpful and efficient. The work order was reviewed in great detail and an explanation of I was in and out within 30 minutes. The staff was extremely helpful and efficient. The work order was reviewed in great detail and an explanation of what I needed to do next. More

Excellent Friendly customer service people and efficient service department. Was in for 50000 mile service and inspection, tire rotation. Had an appointment, i Friendly customer service people and efficient service department. Was in for 50000 mile service and inspection, tire rotation. Had an appointment, in and out in about an hour. Customer service ran a check saw a recall for replacement of ac motor. Motor was out of stock that day, but they called when the part was available and made an appointment, in and out in about a half hour. More

Exceptional The staff are exceptional and very helpful. Lexi is a super sales rep with good customer experience management skills and product knowledge. Thumbs up The staff are exceptional and very helpful. Lexi is a super sales rep with good customer experience management skills and product knowledge. Thumbs up for Lexi. More

Great experience. Robert Rago was my sales person and he was very clear and concise regarding the business points of the transaction. The finance person was also very Robert Rago was my sales person and he was very clear and concise regarding the business points of the transaction. The finance person was also very helpful. More

Excellent Experience It was my 10,000 mile check-up. My service manager was very pleasant to deal with. My car was ready when he said it would be. I was pleased! It was my 10,000 mile check-up. My service manager was very pleasant to deal with. My car was ready when he said it would be. I was pleased! More

waiting room comfortable serviceman pleasant wait was short Pleasant waiting roomPersonnel knowledgable visit shorter than expected Work completed as expected Employees helpful no problems with service or wait Pleasant waiting roomPersonnel knowledgable visit shorter than expected Work completed as expected Employees helpful no problems with service or wait timeWill recommend your facility and use you for all future car purchases or problems More

My second lease and I couldn’t be happier! This was my second experience with leasing a Toyota. I couldn’t be more comfortable with my experience and I’m very happy with the car that Stan helpe This was my second experience with leasing a Toyota. I couldn’t be more comfortable with my experience and I’m very happy with the car that Stan helped me with. He made the experience very nice and I would definitely go back. I have already recommended some more people who are looking for cars to go there! Buying cars can be stressful but Stan made it a comfortable nice experience both times! More

Outstanding customer service! Fair price for the car. My salesmen, Jim Velsor, went out of his way to guide me through the purchase and to demonstrate the new functionality of the 2018 Camry. The price wa My salesmen, Jim Velsor, went out of his way to guide me through the purchase and to demonstrate the new functionality of the 2018 Camry. The price was fair and I was given an additional $500 off the Tru Car price. The service department manager, Chris, was very kind to me during this process. He also volunteered to walk me through any of the Camry's new features, More

AWSOME!!! The staff was exceptional. They assisted my husband and myself when we broke down three blocks away...i didn't get the manager's name (he sat in the The staff was exceptional. They assisted my husband and myself when we broke down three blocks away...i didn't get the manager's name (he sat in the small office in the service department) but He never hesitated to send someone to assist us...TWICE.... Thank you Paul Miller Toyota. More

Very professional Extremely courteous and professional. They took care of me right away and moved along as soon as they could so my wait was quick & smooth. Extremely courteous and professional. They took care of me right away and moved along as soon as they could so my wait was quick & smooth. More