Paul Miller Toyota of West Caldwell

Efficient service as it should be The service department is always ready to help. I always deal with Sergio who is fantastic. He greet you with a smile and is ready to help with sugges The service department is always ready to help. I always deal with Sergio who is fantastic. He greet you with a smile and is ready to help with suggestions. Everything that your car needs is outlined and explained to you. There's no high pressure to do unnecessary work. The work that is completed is done quickly and at a very fair cost. I never feel that I'm over paying. More

Service The fellow who serviced my car was very good. I was very pleased that I was out of there in half an hour. I will always bring my car there. The fellow who serviced my car was very good. I was very pleased that I was out of there in half an hour. I will always bring my car there. More

Sept 2019 Service Quick , friendly , informative , nice waiting room , good tea to drink , blah , blah , blah blah blah blah blah blah blah blah blah blah blah blah bla Quick , friendly , informative , nice waiting room , good tea to drink , blah , blah , blah blah blah blah blah blah blah blah blah blah blah blah blah !!!! More

Excellent Service The service was great. Just a small suggestion if it is possible. I would love to have my car cleaned during the service done by Paul Miller Toyota. The service was great. Just a small suggestion if it is possible. I would love to have my car cleaned during the service done by Paul Miller Toyota. More

first class service My experience with Paul Miller Toyota was phenomenal. The staff was very knowledgeable and very willing to go the extra mile. They called multiple tim My experience with Paul Miller Toyota was phenomenal. The staff was very knowledgeable and very willing to go the extra mile. They called multiple times after my purchase to help me settle into my new truck. Would definitely refer a friend. More

Paul Miller Provided Great Service with Thanks to John Professional, courteous and efficient. John took great care of my Sequoia and gave me great advice. He recommended additional services, but told me Professional, courteous and efficient. John took great care of my Sequoia and gave me great advice. He recommended additional services, but told me how to break the costs out over subsequent visits, very conscious of the fact that many of us struggle with large repair bills. John was personable and friendly and always very helpful. I will be back. Great Service! Great Dealership! More

Pleasant Everyone is professional Sergio Santizo-Velez is professional and kind he answered all my questions he is very knowledgeable he doesn’t make me feel Everyone is professional Sergio Santizo-Velez is professional and kind he answered all my questions he is very knowledgeable he doesn’t make me feel silly for asking questions More

Pleasant experience, pleasure to work with Mr. Umair Khan was fantastic ...went out of his way to make it easy and quick. I would recommend West Caldwell Toyota. I was treated with courtesy a Mr. Umair Khan was fantastic ...went out of his way to make it easy and quick. I would recommend West Caldwell Toyota. I was treated with courtesy and consideration. Thanks !! More

Bait and Switch I recently purchased a vehicle from Paul Miller Toyota, and while I am happy with the car, I unfortunately was not happy with the customer service. I I recently purchased a vehicle from Paul Miller Toyota, and while I am happy with the car, I unfortunately was not happy with the customer service. I caution anyone who purchases a car through them to go over numbers very carefully before signing anything. From my experience, they seem to be fans of bait and switch pricing; I’m only sorry I didn’t realize it before I signed the paperwork. When I asked for clarification on the price discrepancy after the fact, I could not receive a straight answer for my life. Official complaint has been filed with Toyota Corporation, and I’m planning to reach out to the Better Business Bureau as well. More

Awesome & Stress Free Experience This was one of the most pleasant experiences we have ever had at a car dealership. The employees we dealt with were extremely helpful and friendly. This was one of the most pleasant experiences we have ever had at a car dealership. The employees we dealt with were extremely helpful and friendly. A very positive experience. I highly recommend this dealership. More