Paul Miller Toyota of West Caldwell

Prefect Sam & Ian was very fare and truly no games And they make all necessary efforts to make me feel like home and was very friendly Sam & Ian was very fare and truly no games And they make all necessary efforts to make me feel like home and was very friendly More

excellent customer service I recently moved to Essex County NJ and needed to have a recall item serviced on my 2012 Toyota Prius V I was recommended to Paul Miller Toyota by I recently moved to Essex County NJ and needed to have a recall item serviced on my 2012 Toyota Prius V I was recommended to Paul Miller Toyota by new neighbors who have purchased their Toyota vehicles there. Scheduling with the service department was efficient and I received reminder notices for service a day in advance of the appointment which was helpful. On the day of service, the reception desk help was very professional and courteous. I was given an estimated time needed for service which was accurate within 10 minutes which was also very helpful since I waited in the comfortable service waiting area. In all, my service experience at Paul Miller Toyota was excellent and I recommend them highly. More

Easy peezy We keep coming back as this was our 7th car with Toyota of West Caldwell. In prior years we were in the dealership for several hours. This was quick a We keep coming back as this was our 7th car with Toyota of West Caldwell. In prior years we were in the dealership for several hours. This was quick and to the point under 2 hours to make the deal More

Great We came in without an appointment and were immediately assisted by the young man outside at the desk. Then he directed us inside to speak to one of t We came in without an appointment and were immediately assisted by the young man outside at the desk. Then he directed us inside to speak to one of the Reps .. Sergio was very helpful and knowledgeable and assisted us with our choices. We were then directed to the lounge area to wait. While waiting there was an additional issue with our vehicle and we were immediately advised by Sergio. . I informed him that we would go and fix the additional problems but I needed to go. He immediately requested a Loaner vehicle for us which was really helpful. Excellent Customer Service for Sergio More

GREAT SERVICE I have been coming here for years and will continue to . I purchased several cars here and all the employees are very helpful and friendly. I have been coming here for years and will continue to . I purchased several cars here and all the employees are very helpful and friendly. More

Great dealership Great sales person and department. Fast and easy to make a deal. I’m very happy with the purchase.Will recommend to families and friends. Great sales person and department. Fast and easy to make a deal. I’m very happy with the purchase.Will recommend to families and friends. More

Quick service and a well explained job description. Work was performed as needed and requested along with a well described explanation of what was wrong and what was needed. The bill is always a bitter Work was performed as needed and requested along with a well described explanation of what was wrong and what was needed. The bill is always a bitter pill to swallow but it is understandable. Looking forward to the next sale of gift card. Work WELL DONE,THANKS. More

The way it should be. I want to acknowledge the great service I received from Luis Gonzalez, Kelly Faber and Ilia Pilmenstein. They went above my expectations to make I want to acknowledge the great service I received from Luis Gonzalez, Kelly Faber and Ilia Pilmenstein. They went above my expectations to make me feel comfortable and to trust them. Everything was done in a professional way and I am very happy with the purchase and the service. They really went the extra mile helping me. It is just the way it should be. More

He’s very nice and honest. Very helpful and i wont hesitate recommend him with my friends. Im lucky i have him as my sales representative. hesitate recommend him with my friends. Im lucky i have him as my sales representative. More

fast service The service is personalized to the customer and timely. The service reps are professionally friendly, explains what is needed and tells you what servi The service is personalized to the customer and timely. The service reps are professionally friendly, explains what is needed and tells you what services can be spread out over a period of time if needed. More