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Paul Miller Toyota of West Caldwell

West Caldwell, NJ

4.5
703 Reviews

1155 Bloomfield Avenue

West Caldwell, NJ

07006

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703 Reviews of Paul Miller Toyota of West Caldwell

November 25, 2020

Great buying experience. Staff was professional and highly knowledgeable of the vehicles being offered. Salesperson took their time and thoroughly explained all the features and incentives the dealer h More

by jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Engert-Andy in finance
Nov 25, 2020 -

Paul Miller Toyota of West Caldwell responded

Jim, thank you for taking the time to provide such great feedback! We're so happy to know you had a great experience at our dealership. We truly appreciate your kind words and look forward to seeing you again soon!

November 25, 2020

Great experience leasing a car (2nd time). James Velsor was very professional, friendly, efficient, and caring. Love my new car. Will be back!!! thank you so much Jim! More

by EKL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Velsor
Dec 01, 2020 -

Paul Miller Toyota of West Caldwell responded

Thank you for your kind words regarding your recent experience with us! We're so happy James could assist you and make your experience one to remember. We truly appreciate your loyalty to our dealership and look forward to seeing you again in the future!

November 25, 2020

My Service Advisor, Chris, was fantastic in addressing my needs and questions regarding the service needed for my vehicle. He listened carefully and professionally assisted me. My car was ready at the time More

by turtle34a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris - Service Advisor *****
Dec 01, 2020 -

Paul Miller Toyota of West Caldwell responded

Thank you for taking the time to provide your feedback! It sounds like Chris went above and beyond to ensure your experience was a good one. We look forward to seeing you again in the future!

November 05, 2020

John Brock was helpful by explaining the details of this service and the current mechanical condition of my 2013 Rav 4. He was very courteous. More

by Nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brock
Nov 05, 2020 -

Paul Miller Toyota of West Caldwell responded

Thank you for the excellent five-star review, Nick! We're happy to hear you had such a pleasant experience at our dealership!

October 31, 2020

John Brock and two other reps that I came in contact were truly friendly accommodating and helpful. Great job in instilling customer satisfaction. Alan W More

by Alan W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brock
Nov 03, 2020 -

Paul Miller Toyota of West Caldwell responded

Thank you for the positive feedback regarding your recent experience with us!

October 20, 2020

Brought in because the 2 year old truestart battery was dead. They charged the battery and did a draw test for no charge. They also gave me a ride home and picked me up later. Very well run service depa More

by Lawrence B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 20, 2020 -

Paul Miller Toyota of West Caldwell responded

Thank you for the excellent feedback, Lawrence! We're happy to hear you had such a great experience at our dealership and look forward to working with you again in the future!

October 19, 2020

Very professional, courteous, knowledgeable and helpful. The facility was clean, the paperwork process was fast and we were on the road in no time with our new car. More

by clall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Berios, James Velsor, Alfredo Fabregas
Oct 19, 2020 -

Paul Miller Toyota of West Caldwell responded

Thank you for the excellent five-star review! We truly appreciate your kind words and look forward to seeing you again in the future!

October 18, 2020

Great service each and every time I come in for maintenance. John Brock in service always gives the best service and knows my needs. Thank you More

by mcam4514
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brock
Oct 19, 2020 -

Paul Miller Toyota of West Caldwell responded

Thank you for taking the time to provide such great feedback! We're happy to hear you had such a wonderful experience with John. At our dealership, customer satisfaction is our top priority and we're happy to have met that mark!

October 17, 2020

The customer service here was excellent. Everyone went above and beyond to service our car and to be accommodating to us. We will never go anywhere else for service . More

by JRB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt McConnell, Thruman Roberts, Ernie Dix, Gene Christiano
Oct 19, 2020 -

Paul Miller Toyota of West Caldwell responded

Thank you for the excellent five-star review!

October 13, 2020

Kelly Faber, Sales Consultant, was a pleasure to work with! Vehicle was cleaned/sanitized and serviced....ready to hit the road.I will be back!! More

by atocha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Faber
Oct 14, 2020 -

Paul Miller Toyota of West Caldwell responded

Thank you for the excellent five-star review! It's great to know Kelly went above and beyond to assist you and make your experience one to remember!

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