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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,472 Reviews

1,472 Reviews of Pat Lobb Toyota of McKinney - Service Center

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October 02, 2021

This is the best dealership ever for service beyond the sale. I have bought several Toyota’s from Pat Lobb and will continue to do so. They really care about their customers unlike any other Toyota dealers More

by Robbie-rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Bacon
Oct 03, 2021 -

Pat Lobb Toyota of McKinney responded

We appreciate your business and our team looks forward to serving you again soon! Arik Florczak Service Director

October 01, 2021

Everyone at this dealership has always been courteous, friendly, and helpful. It has been a great relationship since I bought my car in July, 2021. More

by bwwilson80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Braden Sjoblom
Oct 01, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We appreciate the five-star rating. Arik Florczak Service Director

September 30, 2021

I received a stellar customer service from the team at Pat Lobb Toyota McKinney, especially from Dylan. He is professional, knowledgeable and patient. Thank you wholeheartedly for put me back on the road. More

by LB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome, Dylan Bacon
Sep 30, 2021 -

Pat Lobb Toyota of McKinney responded

It's great to hear that Dylan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

September 30, 2021

The service is really good, I definitely recommend this dealer. I have bought two cars with them already, and the service is always good. More

by alej100
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We appreciate your business, and we look forward to having you as one of our valued customers for years to come. Arik Florczak Service Director

September 26, 2021

We always take our Toyota to have maintenance on our Toyota always great service Alex & Easy Newsome always do a great job assisting us with great personalities & knowledge working with our cars mainten More

by Ruthie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ruvalcaba, Easy Newsome
Sep 26, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Alex and Easy, and we look forward to working with you again. Arik Florczak Service Director

September 24, 2021

Great experience from the moment I drove up this morning and then my vehicle being delivered to me upon pick up. More

by Elizabeth M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, Elizabeth, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Arik Florczak Service Director

September 24, 2021

I totally recommend this service department. If you have any questions, they are happy to help. I have always had a great experience & I have never been disappointed. More

by Cheryl
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cannon helped check me in & answered a question I have had for a long time about my car. R J took over when my car was finished. He was extremely helpful too & very patient with my questions.
Sep 24, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you, Cheryl, for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

September 24, 2021

It was time for an oil change in my RAV4 and as usual I had a busy schedule and did not make an appointment. I pulled into the service bay and was helped immediately. My service tech, Easy, was so helpful. More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
Sep 24, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you, Linda! We appreciate your business and Easy and our team look forward to serving you again soon. Arik Florczak Service Director

September 23, 2021

Oil change done quickly, battery and front brakes need replacement scheduled Monday.excellent service always. More

by allendr886
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

September 20, 2021

The entire team here at Pat Lobb Toyota is excellent!!! They truly care about each customer and making sure we have a great experience and a reliable and safe vehicle! I highly recommend them. More

by Melahilltx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

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