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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,472 Reviews

1,472 Reviews of Pat Lobb Toyota of McKinney - Service Center

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December 10, 2021

Efficient clear results straight forward invoice great service assistance large clean showroom and service area More

by Ntx2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teuge
Dec 10, 2021 -

Pat Lobb Toyota of McKinney responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

December 08, 2021

Robert is best.. He’s always about taking care of his customers……Best service guy around!!! More

by Smitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Pat Lobb Toyota of McKinney responded

We appreciate your business, Robert and our team looks forward to serving you again soon! Arik Florczak Service Director

December 08, 2021

First experience with this dealerships service dept Formerly with Lexus and Hyundai Excellent in every regard More

by schweizer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. Joel and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

December 07, 2021

Knowledgeable and friendly personnel. Service is Knowledgeable and friendly personnel. Service is excellent and on schedule. They offer a shuttle to take you to your work while they work on your v More

by monterrey2691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Facundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Obregon
Dec 07, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, your service feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Arik Florczak Service Director

December 06, 2021

Our service advisor Tammy is very helpful and makes sure we get excellent service with each visit More

by Cmmalinowski9899
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. Tammy and our team appreciate your business and hope to see you again soon! Arik Florczak Service Director

December 05, 2021

Most clean dealership I have ever been too. All workers are courteous and friendly and the drop and pickup services. Complimentary drinks and coffee. More

by mburu2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

December 05, 2021

Austin was caring and always kept me informed of what was happening with my car. More

by Sommers girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2021 -

Pat Lobb Toyota of McKinney responded

We are very happy to hear that Austin provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Arik Florczak Service Director

December 04, 2021

Great service, I was in and out in less than 40 minutes for oil change and tires rotation. More

by divetony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Pat Lobb Toyota of McKinney. Arik Florczak Service Director

November 27, 2021

Good service. A little slow but expected on a holiday weekend. The service representative explained everything. More

by 0-gummy.grill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hutson
Nov 27, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Arik Florczak Service Director

November 25, 2021

Started the oil change on time and finished quickly. Associate that helped me named Ty was very courteous and helpful, seemed very knowledgeable. He even noticed some scratches on the top and back of my More

by jackiebjackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty
Nov 27, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience, and we look forward to serving you again! Arik Florczak Service Director

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