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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,472 Reviews

1,472 Reviews of Pat Lobb Toyota of McKinney - Service Center

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June 03, 2022

I really appreciate the service I received from Agrin Neani at Pat Lobb Toyota of McKinney- I will be happy to take my Tacoma back for service - that is an exceptional dealership! More

by Caldonia209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. We look forward to having you as one of our valued customers for years to come. Arik Florczak Service Director

June 02, 2022

Went in for 30000 mile service. Reasonable and quick service. Agrin always works with a sense of urgency. Thanks More

by James B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

James B responded

Agrin rocks!

June 02, 2022

Had a flat tire. My tire warranty covered a new tire completely installed. It was my first time with this Service Advisor, Joel Casper, and he did a remarkable job fo More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mogollon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Pat Lobb Toyota of McKinney responded

We appreciate your business and our team looks forward to serving you again soon! Arik Florczak Service Director

June 01, 2022

I just had some warranty work done on my new 4Runner. Tammy was my service adviser and besides being a pleasure to work with she was very knowledgeable and did a great job. A great experience all around. More

by JP Marshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Shimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

June 01, 2022

I called the day before and they got me an appointment the following day. I arrived early and they checked me in immediately. Work was completed in less time than they predicted. They checked my vehicle a More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Arik Florczak Service Director

May 31, 2022

Great customer service and repair was even better. I would recommend this dealership to family and friends. More

by Quachbm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

May 31, 2022

Easy to book the service, shuttle on-time, and service got done faster than I anticipated More

by Avsfan916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ruvalcaba
Jun 01, 2022 -

Pat Lobb Toyota of McKinney responded

Thanks for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We appreciate your business and hope to see you again soon! Arik Florczak Service Director

May 29, 2022

They did an excellent job on battery service. It was quick and efficient. Great job guys!! More

by G Krupa
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cardenas
May 30, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Arik Florczak Service Director

May 28, 2022

Great and prompt customer service was provided at a reasonable cost! Also, their online appointment process was very efficient and the dealership facility is clean and comfortable. More

by klolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you for your business and this review. We're happy to hear Agrin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Arik Florczak Service Director

May 27, 2022

Excellent Service. Friendly helpful staff. This is the first Toyota I’ve ever owned.. I absolutely love the quality and device we received. More

by Bebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Easy Newsome
May 30, 2022 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Pat Lobb Toyota of McKinney. Please don't hesitate to reach out if you need anything else. Arik Florczak Service Director

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