Pat Lobb Toyota of McKinney - Service Center

Excellent customer service experience with service advisor Colson Brandt. In and out of my appointment, within the estimated cost range for the repair and within estimated maintenance service time! advisor Colson Brandt. In and out of my appointment, within the estimated cost range for the repair and within estimated maintenance service time! Had a factory recall remedy, a multi-point inspection; oil change and battery replacement! Totally worth every penny! Would not take my vehicle to any other dealership or service advisor. Five stars ⭐️⭐️⭐️⭐️⭐️! More

Been coming here for the past 4 years. Always been great on sales and service. Always been great on sales and service. More

I would recommend Toyota of McKinney, highly to purchase or service your y vehicle, staff always very Professional and very knowledgeable about their products and services.... or service your y vehicle, staff always very Professional and very knowledgeable about their products and services.... More

Pat Lobb Toyota customer service was excellent and very efficient. And very honest. We definitely will continue to use them for our vehicles. Which are both Toyota’s. efficient. And very honest. We definitely will continue to use them for our vehicles. Which are both Toyota’s. More

Very professional, timely, efficient. Fabulous experience from start to finish! Cannon was great to work with, and the shuttle driver Jeff was wonderful! Fabulous experience from start to finish! Cannon was great to work with, and the shuttle driver Jeff was wonderful! More

John and his team couldn’t get a simple oil change service done right. Waited 3+ hrs because they mixed up paperwork. When I complained to John, he was next to useless with cero customer service skill service done right. Waited 3+ hrs because they mixed up paperwork. When I complained to John, he was next to useless with cero customer service skills and extremely rude. No John you shouldn’t be a Service Manager, no wonder your department runs like a circus More

Very professional and communicate well regarding items of concern. Excellent customer service and service for the past 8yrs of service concern. Excellent customer service and service for the past 8yrs of service More

Carter in the service department always does excellent job of taking care of my vehicle and the mechanics too. job of taking care of my vehicle and the mechanics too. More

This dealership did work in the time promised and delivered on budget. They didn't change the estimate and did a great job. delivered on budget. They didn't change the estimate and did a great job. More

They are always helpful and friendly. Typical Toyota employee!!! Could not be more pleased and satisfied. ❤️❤️. Typical Toyota employee!!! Could not be more pleased and satisfied. ❤️❤️. More