Pat Lobb Toyota of McKinney - Service Center

I have always been very pleased with the Sales and Service Staff at Pat Lobb’s Toyota of McKinney. Service Staff at Pat Lobb’s Toyota of McKinney. More

After failed alignment attempts at a local shop And a competing Toyota dealer, I took it to Pat Lobb to try and get my alignment back to normal and my steering wheel straight. Cannon Campbell worked with competing Toyota dealer, I took it to Pat Lobb to try and get my alignment back to normal and my steering wheel straight. Cannon Campbell worked with me, to ensure it was correct. I drove it a week, and it was still off a little, for my likings. Today, I returned to have it “checked” and without hesitation, they pulled in around and performed another alignment and test drove the vehicle with the foreman and the tech. Initially, I checked the car in with Agrin and he was excellent to work with on the phone and at check in. Guess he will be my #2 behind Cannon! Pleased to report, truck drives straight and my wheel is straight. I am a picky customer and Cannon Campbell treats me with respect, fairness, promptness, and always has a smile on his face. He is genuine and I appreciate that. His attention to detail and thorough explanations and prompt service are unmatched. He is my “go to” up there. Glad to have found a second person, it Cannon is out. Thank you to the Pat Lobb team for making it right and not making a big deal about it. More

Called & got an appt for an oil change w/i the hour. They were very courteous, and svc rep Robt McMillan was great. Service was completed in 30 minutes. Have been doing business w/ them for about 7 year They were very courteous, and svc rep Robt McMillan was great. Service was completed in 30 minutes. Have been doing business w/ them for about 7 years, and plan to continue. More

I recently had the pleasure of working with Agrin Neani again at Pat Lobb Toyota of McKinney, and I can't say enough about the outstanding service he provided. From start to finish, Agrin went above and be again at Pat Lobb Toyota of McKinney, and I can't say enough about the outstanding service he provided. From start to finish, Agrin went above and beyond to ensure everything was handled smoothly, efficiently, and with a genuinely caring attitude with servicing my Toyota. He was incredibly knowledgeable, patient, and attentive to my needs—taking the time to explain each step of the process and answering all my questions thoroughly. What stood out most was his professionalism and commitment to making sure I felt confident and supported throughout my visit. It’s rare to come across someone who truly takes pride in their work the way Agrin does. I highly recommend asking for him if you’re visiting Pat Lobb Toyota—he sets the standard for exceptional customer service. More

I took my vehicle in for a second opinion. So glad that I did! Saved me a ton of money! They are honest and I highly recommend! So glad that I did! Saved me a ton of money! They are honest and I highly recommend! More

Good customer service, and they were very professional, my car was takin care of in a timely manner my car was takin care of in a timely manner More

Cannon was very helpful and very knowledgeable. He takes good care of the service I need done on my car. He takes good care of the service I need done on my car. More

Excellent customer service experience with service advisor Colson Brandt. In and out of my appointment, within the estimated cost range for the repair and within estimated maintenance service time! advisor Colson Brandt. In and out of my appointment, within the estimated cost range for the repair and within estimated maintenance service time! Had a factory recall remedy, a multi-point inspection; oil change and battery replacement! Totally worth every penny! Would not take my vehicle to any other dealership or service advisor. Five stars ⭐️⭐️⭐️⭐️⭐️! More

Been coming here for the past 4 years. Always been great on sales and service. Always been great on sales and service. More

I would recommend Toyota of McKinney, highly to purchase or service your y vehicle, staff always very Professional and very knowledgeable about their products and services.... or service your y vehicle, staff always very Professional and very knowledgeable about their products and services.... More