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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,472 Reviews

1,472 Reviews of Pat Lobb Toyota of McKinney - Service Center

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August 05, 2021

Cannon, is always very helpful and very professional. I feel like I get exceptional service at Pat Lobb Toyota. More

by Bentley49
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you so much for your kind words for Cannon, and for taking the time to leave us this wonderful feedback! We look forward to seeing you again! Arik Florczak Service Director

August 04, 2021

Just took my Tacoma for my first service. Arik helped get me scheduled. I hate a nail in the tire that was repaired as well. Was in and out in approx 1 hour with the tire repair. More

by Sgadd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arik Florczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Arik Florczak Service Director

August 03, 2021

The customer service was great. My car was service for a recall and was completed very quickly. I am always satisfied with Pat Lobb Toyota of McKinney! More

by Perla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Perla responded

Great service!!

August 03, 2021

Every is super nice and family friendly. It has surpassed a normal dealership where you service you're vehicle and leave. The advisors and other staff can and will become life long friends. More

by Bunie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arik Florczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Jurs
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Easy Newsome, Dylan Bacon
Aug 03, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Arik Florczak Service Director

August 03, 2021

I told my car in without an appointment for an oil change and check up. I was in and out in under 45 minutes. Awesome job. More

by dcherry4748
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Pat Lobb Toyota of McKinney responded

It's great to hear that our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Pat Lobb Toyota of McKinney! Arik Florczak Service Director

July 31, 2021

I came in for 15000 miles service on my 2020 RAVA 4 the service dept. was very nice and finish the job very fast, also free car wash More

by asims2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2021 -

asims2 responded

Great Service Dept.

July 30, 2021

Tammie is extremely patient & helpful with any questions you may have about your service. The service center is quick & everyone is nice as well. Love how I can call this place home for a reason! More

by Maria Cervantes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Navarro
Jul 30, 2021 -

Pat Lobb Toyota of McKinney responded

We appreciate your business, Maria, and our team looks forward to serving you again soon! Arik Florczak Service Director

July 30, 2021

Pat Lobb Toyota of McKinney is very friendly, fair and fast. I've bought 4 vehicles from there the last one was super fast. I also love getting my vehicle service done there. They're quick, friendly a More

by kfriedman2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly Stiles
Jul 30, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota of McKinney, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Arik Florczak Service Director

July 29, 2021

Best place to get Service done top-notch employees!!! Thank You Joel they really fix me up with my Wife’s Honda CRV did the alignment check everything and now she runs good thank you!! More

by anthonynaputi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kawa Yahia
Jul 29, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for sharing your thoughts about your experience with Pat Lobb Toyota of McKinney. We're glad to hear that Joel was able to help. We appreciate your business and hope to see you again soon, Anthony. Arik Florczak Service Director

July 28, 2021

They are always so courteous and helpful. They had me in and out before I knew it. They were also already working on getting me in for the recall work. Love them. More

by Missy.smith9936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Pat Lobb Toyota of McKinney responded

Thank you for your very kind review, Missy. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Pat Lobb Toyota of McKinney. Arik Florczak Service Director

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