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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,400 Reviews

1,400 Reviews of Pat Lobb Toyota of McKinney - Service Center

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December 19, 2024

Dependable, fair, and fast. Great people! Been doing business with them for 12 years. Agrin, Tammy, and the rest of the blue team are excellent to work with! More

by SuzieQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agrin Neani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colson Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

SuzieQ responded

Great people! Been doing business with them for 12 years. Agrin, Tammy, and the rest of the blue team are excellent to work with!

December 19, 2024

Close to the house and for the most part gets service and repairs done in a reasonable amount of time. More

by KP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Joel in service is great. Very straight shooter and easy to talk to. Will definitely use Joel for all my services for my 4Runner More

by Gneal.retail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Pat Lobb Toyota has the best service anywhere. My service advisor Joel is the best! Always helpful and gets me in and out quickly. Would not choose anyone one else to take care of my Toyota. Thank More

by edemerson34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Very low pressure service department! They do what needs to be done while advising me of things I might want to get done as well as notifying me of specials, but do not try coerce me thin More

by jwhitlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Great customer service and great service advisor; wait time was just what I had expected More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colson Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Pat Lobb’s has friendly employees who do their best to help. Joel went above and beyond to get the parts needed covered by my warranty! More

by rmortan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Pat Lobb Toyota of McKinney responded

Thank you for your FIVE STARS review! We appreciate you recognizing Joel.

December 01, 2024

Very good customer service. I just did the 10,000 miles service and also had the front air bags (recall) fixed. The vehicle is in excellent shape now. More

by gid4xrist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Casper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tyge Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

Im always glad to see Cannon there when I go. He has been helping me for a few years now. More

by Sgonzo14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

Professional and friendly staff. Fast and excellent service. The wait time was stress free and less than 45 minutes. More

by Flmarine0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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