Pat Lobb Toyota of McKinney - Service Center

Dropped truck off for service. Very busy. Soni assisted me and was very friendly, positive, professional and communicative. Very busy. Soni assisted me and was very friendly, positive, professional and communicative. More

Agrin is the best service advisor ever ! Honest , fast , no xx tactics definitely recommend! The best Honest , fast , no xx tactics definitely recommend! The best More

Took the time to identify the root of the issue, kept me informed, and solved my problem. Way to build trust in a dealership informed, and solved my problem. Way to build trust in a dealership More

I surprised my Service Advisor with a walk-in visit and Cannon got me in with no issues. As usual, he kept me informed of progress and additional items that needed to be taken care of beyond what I came in Cannon got me in with no issues. As usual, he kept me informed of progress and additional items that needed to be taken care of beyond what I came in for. Cannon took care of me all the way through checkout. Outstanding Service Advisor!! More

Friendly service advisors, helpful advice for maintenance with no pressure, and VERY cozy & comfortable waiting area for customers, not to mention the great coffee choices. My wife and I always have a big cu with no pressure, and VERY cozy & comfortable waiting area for customers, not to mention the great coffee choices. My wife and I always have a big cup with flavored cream! More

Highly recommend Tammy Mitchell, Very Honest and Great Communication. Another dealer told we need new rear brakes, Tammy had it inspected and told us the brake is at 40%, might be 6 months to a year befor Communication. Another dealer told we need new rear brakes, Tammy had it inspected and told us the brake is at 40%, might be 6 months to a year before we need new rear brakes. More

We had promo and friendly. Our representative was very efficient and explained everything they were doing Our representative was very efficient and explained everything they were doing More

What a great experience at Pat Lobb Toyota in McKinney Tx! I was in and out for maintenance and Cannon offered me excellent customer service from the first hello to handing me back my keys. Tx! I was in and out for maintenance and Cannon offered me excellent customer service from the first hello to handing me back my keys. More

I am not the type of person to let anyone else work on let alone drive my vehicles. I have OCD and am particular about maintenance. David, Arik, and their team did an outstanding job walking me through th let alone drive my vehicles. I have OCD and am particular about maintenance. David, Arik, and their team did an outstanding job walking me through their process, servicing my vehicle and ultimately giving me the level of service that you just don’t get anywhere else these days. I felt like they treated my truck as if it were their own. There were signs that additional care was taken when I inspected under the hood. Little things that most people don’t notice or care about. My service was more than routine- there was an invasive level of work. David stayed in constant communication and all of the work that was performed has not missed a beat since January. I am grateful to have crossed paths with this team as it is the only place I can trust. Thank you David and thank you Arik! More