Pat Lobb Toyota of McKinney

Harrison Murphey and Jack were both absolutely delightful to work with! Harrison was extremely knowledgeable and kept the communication lines open and at just the right amount. I never felt pressured at any to work with! Harrison was extremely knowledgeable and kept the communication lines open and at just the right amount. I never felt pressured at any time to buy right then and there. That was a BIG difference between this dealership and others. Harrison worked to find us the right vehicle for our needs and budget. I could not be happier and we will return when my husband and our youngest daughter need new vehicles. Highly recommend! More

Duane was great. The whole process was quick and easy. Highly recommend for buying your new car or truck. The whole process was quick and easy. Highly recommend for buying your new car or truck. More

Excellent customer service team; glad that Pat Lobb is us McKinney, keep up the great work McKinney, keep up the great work More

Johnny was great in personalizing my car and deal, going above and beyond. It felt nice to not have an overbearing sales pitch and pressure tactics at the dealership for once. I’d definitely recommend Johnn above and beyond. It felt nice to not have an overbearing sales pitch and pressure tactics at the dealership for once. I’d definitely recommend Johnny for his expertise and helpfulness. More

Excellent service department. My advisor was knowledgeable and very professional.. I am new to the area and I am very pleased with my experience with Pat Lobb Toyota. My advisor was knowledgeable and very professional.. I am new to the area and I am very pleased with my experience with Pat Lobb Toyota. More

It’s an average dealership. Didn’t have as much flexibility with prices as they advertise. With that said, so far I’m happy with the vehicle I purchased. Didn’t have as much flexibility with prices as they advertise. With that said, so far I’m happy with the vehicle I purchased. More

**Beware of Deceptive Practices at Pat Lobb Toyota in McKinney, TX!** If you’re considering buying a vehicle from Pat Lobb Toyota, **DO NOT** trust anything they say. This dealership preys on unsusp McKinney, TX!** If you’re considering buying a vehicle from Pat Lobb Toyota, **DO NOT** trust anything they say. This dealership preys on unsuspecting buyers—especially first-time car buyers—using deceitful tactics to pad their profits. A young man in our family recently purchased his first car here, excited for what should have been a memorable milestone. Instead, it turned into a **lesson in dishonesty and manipulation.** After negotiating a fair price, the dealership **slipped an undisclosed dealer add-on package into the contract** without ever mentioning it. This deceptive fee—nearly **$2,000 more than agreed upon**—only came to light **days later** when adding the car to our family’s insurance policy. When we called to dispute the charge, their response? **"You signed."** No attempt to make things right, no accountability—just a half-hearted excuse that it would be used as a "coaching experience" for the salesperson. Meanwhile, the first-time buyer who placed his trust in this dealership? **Left to eat the cost. Pat Lobb Toyota is yet another dealership engaging in **bait-and-switch tactics, taking advantage of young and inexperienced buyers.** This is a **shady operation** that prioritizes profit over integrity. ### 🚨 **A Stern Warning to ALL Buyers:** ✅ **DO NOT trust anything this dealership or their associates say.** ✅ **Inspect EVERY line of the contract before signing—even if everything “seems fine.”** ✅ **Check twice, then check again—they will hide and deceive at every turn.** There are plenty of reputable dealerships that actually value their customers—**Pat Lobb Toyota is NOT one of them.** If you value honesty and transparency, **take your business elsewhere.** More

Noah was rude and impersonal from the beginning to end. Once vehicle was done, he handed me the keys and told me where my car was and walked away to his group of colleagues. Maybe he was having a bad day Once vehicle was done, he handed me the keys and told me where my car was and walked away to his group of colleagues. Maybe he was having a bad day or genuinely just didn’t give AF More

Martin was amazing. He’s always respectful and.service is always fast . Look for Martin if you are going to patt lobb McKinney He’s always respectful and.service is always fast . Look for Martin if you are going to patt lobb McKinney More

The sales people were attentive and knowledgeable about the car and did not put pressure on us to buy. the car and did not put pressure on us to buy. More