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Pat Lobb Toyota of McKinney

McKinney, TX

4.9
5,423 Reviews
Pat Lobb Toyota is proud to be the recipient of 3 prestigious awards. Presidents Award-awarded for outstanding customer service, sales excellence, along with parts and service excellence. Board of Governors-Awarded to only 60 dealers in the country and Pat Lobb Toyota was the ONLY DFW dealer to be honored with this accolade. Presidents Cabinet-awarded to only 12 dealerships in the country, Pat Lobb Toyota is the ONLY DFW dealer to be awarded this accolade, EVER! WE HAVE OVER 1,000 NEW AND PRE OWNED TOYOTAS, SCIONS, AND OTHER BRANDS IN STOCK AND AVAILABLE FOR IMMEDIATE SALE. COME BY OR CALL US AT 214-544-8696 TODAY! Pat Lobb Toyota of McKinney is proud to serve Dallas, McKinney, and surrounding areas. We are family owned and operated. If you are looking for a friendly No-Pressure environment, come to Pat Lobb Toyota of McKinney. We are easy to find, Conveniently located 20 minutes north of downtown Dallas. We strive to make buying a vehicle fun!
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3350 South Central Expressway

McKinney, TX

75070

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Showing 5,423 reviews

January 27, 2025

I always take my car to this dealership. Not only it is very convenient but also their service is excellent. More

by titoram
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Colson Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Joel Casper was so helpful made me feel good about what was wrong and the cost was great. More

by Anita Jackson
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joel Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

always think of Toyota of McKinney every time I'm looking for a car. They have the best staff all around. JD was very helpful and patient with me deciding on a vehicle. I definitely recommend this l More

by kendalt
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Norman Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Hawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Fulkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

JD was an absolutely amazing! So accommodating and helpful, he walked me through the entire process. He answered all my questions and put me at ease. Come see him! More

by joshua.w
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Sid Waldrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Fulkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

After going through many other dealership around DFW that made purchasing a car confusing and problematic I was and still am happy to find that Camron Galviz being able to cut to the brass tax of selling me More

by mcdion
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Recommend Dealer
Yes
Employees Worked With
Camron Galaviz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

Service crew always makes my vehicles drive like new. I would recommend them to anyone with a Toyota or Lexus. More

by DocDuclair
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
JP Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

Anthony and Jimmy had amazing customer service and always available for questions. I will buy all my vehicles from these guys going forward. More

by David
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jimmy Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Bria
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

Lex was wonderful to deal with! His caliber of professionalism is beyond measure! He's very kind and caring as well. You have an excellent salesman on your staff. Braden in Finance More

by texashd
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Braden Sjoblom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lex Woods-Woodard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karim Jaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

Very efficient and friendly, explained services and cost, a great experience getting basic service taken care of. Coffee and drinks available while you wait and easy to set up an appointment. More

by kenrb116
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Darius Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

Went to Pat Lobbs Toyota of McKinney on 1/20 because I had a nail in my tire. I have tire protection and I thought it would be an easy process but I was wrong. I was helped by a service advisor named Cart More

by Lnie
Service Communication
Recommend Dealer
No
Employees Worked With
Carter Cashdollar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Pat Lobb Toyota of McKinney responded

Hello Mrs. Nieves, I apologize for the confusion on this situation. The coverage you have is through a third party which makes it difficult to verify coverage with how recently you purchased the vehicle. The contract was not visible online through their portal, however once we called, they were able to verify coverage. The contract you purchased has a max cap for coverage. Originally, the intent was to replace the damaged tire with the same tire that came on the vehicle. This was a more expensive option and would require more out of pocket. By no means excusing our part in the confusion, but the situation was more in depth than inferred in your review. You chose a tire that would require less out of pocket, which is simple enough, but adds to the already complicated situation. We apologize for our part in this unfortunate experience, and I have already clarified with my team where our short comings were. There was no malicious intent, however. Please feel free to reach out if there are any questions moving forward, we would be happy to help. David Jurs Service Manager Pat Lobb Toyota (214) 544-8974

Jan 22, 2025 -

Lnie responded

Correction I called insurance not you guys. I had to call because Mr.CashDollar insisted that I had no coverage. Yes, I choose a tire that would require less out of pocket however I was told my out of pocket would be $2 then $29 and ultimately $99 for the same less out of pocket tire. The service advisor said $29 was before tax and that after tax it would be $99. He was clearly uninformed. Mind you the price difference every time the service advisor talked to me. There was no confusion on my part. Either way service was terrible.