Pat Lobb Toyota of McKinney
McKinney, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 6:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 6:00 AM - 3:00 PM
Sunday Closed
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I always take my car to this dealership. Not only it is very convenient but also their service is excellent. Not only it is very convenient but also their service is excellent. More
Joel Casper was so helpful made me feel good about what was wrong and the cost was great. was wrong and the cost was great. More
always think of Toyota of McKinney every time I'm looking for a car. They have the best staff all around. JD was very helpful and patient with me deciding on a vehicle. I definitely recommend this l looking for a car. They have the best staff all around. JD was very helpful and patient with me deciding on a vehicle. I definitely recommend this location to others. More
JD was an absolutely amazing! So accommodating and helpful, he walked me through the entire process. He answered all my questions and put me at ease. Come see him! So accommodating and helpful, he walked me through the entire process. He answered all my questions and put me at ease. Come see him! More
After going through many other dealership around DFW that made purchasing a car confusing and problematic I was and still am happy to find that Camron Galviz being able to cut to the brass tax of selling me made purchasing a car confusing and problematic I was and still am happy to find that Camron Galviz being able to cut to the brass tax of selling me a car. My questions were answered clearly, was not rushed to make any decisions, and there was little tug of war needed to find an agreeable price. Don't plan to buy another car but if I do I would make sure it comes from this dealership. More
Anthony and Jimmy had amazing customer service and always available for questions. I will buy all my vehicles from these guys going forward. available for questions. I will buy all my vehicles from these guys going forward. More
Lex was wonderful to deal with! His caliber of professionalism is beyond measure! He's very kind and caring as well. You have an excellent salesman on your staff. Braden in Finance His caliber of professionalism is beyond measure! He's very kind and caring as well. You have an excellent salesman on your staff. Braden in Finance also did an excellent job walking us through that process, he was very friendly and pleasant to deal with. The Sales Manager, Karim, came to check in with us a number of times to make sure everything was going smoothly. You have an excellent dealership to be very proud of! Everyone is so friendly and welcoming. More
Very efficient and friendly, explained services and cost, a great experience getting basic service taken care of. Coffee and drinks available while you wait and easy to set up an appointment. a great experience getting basic service taken care of. Coffee and drinks available while you wait and easy to set up an appointment. More
Went to Pat Lobbs Toyota of McKinney on 1/20 because I had a nail in my tire. I have tire protection and I thought it would be an easy process but I was wrong. I was helped by a service advisor named Cart had a nail in my tire. I have tire protection and I thought it would be an easy process but I was wrong. I was helped by a service advisor named Carter CashDollar. Carted told me that it would take an hour and half because they were busy. Two hours go by and Carter proceeds to tell me that it will be another hour and a half. I asked Carter if he could tell me if my tires were ln stock. He proceeds to tell me that toyota does not carry the same tires that my 2025 Toyota Hybrid uses. (Mind you this is a brand NEW car that I’ve had for a little over a month and bought from Toyota) how does Toyota not have the tires. Carter said he would need to order a tire that was a different brand and that it would not get there until 1/21 at 1:30 and that I would have to pay $2 since I had tire protection. Later that evening I sent Carter a text and told him I would be picking up my car and getting my tire fixed else where. Carter tells me that the nail was too close to the edge of the tire and it couldn’t be patched up. I decided to let them order the tire and he tells me that I will have to pay $29 instead of $2. On 1/20 when I am on my way to pick up the car, Carter calls and say my car is ready and that it will now be $99 because the $29 was pre taxed? I told Carter that is not what he had said before and that I would need to discuss that once I’d get there since I was already on my way. When I got there Carter and the service manager were no where to be found and somehow my bill was magically reduced to $25. They are just trying to make money off people. Will not be coming back to this location, worst service ever. More