Paramus Chevrolet

I had shopped different dealerships and was very impressed how Chevrolet is .Amazing people who are really nice.I needed a car and could not afford a large car payment .Having my car break down i ne impressed how Chevrolet is .Amazing people who are really nice.I needed a car and could not afford a large car payment .Having my car break down i needed a car and was afraid what was i going to do .With times really tough now i could not get a expensive car and needed a car to get me to work and bring my kids to cubs scouts and soccer .So when i entered Chevrolet of Paramus Bob Brooks helped me out. He is was so nice and worked to helped me get a car.He talked to me with total understanding of where i was coming from .He made sure above and beyond to get me the car in my budget range and helped me get my car that same night .Also I want to thank the other gentlemen who work at Chevrolet who helped me .Also meeting the owner who thanked me for my business.So i just want to say thank you again Bob for helping me and making feel comfortable and get to car in my time of need.I will truly recommend Chevrolet of Paramus to friends and family .Thank you! Tarcisio Joseph Lopes More

I am very happy that I picked Paramus Chevrolet for my 2014 Malibu. The entire staff was extremely nice and helpful ( was introduced to the Parts Department and the Service center). Most important was the 2014 Malibu. The entire staff was extremely nice and helpful ( was introduced to the Parts Department and the Service center). Most important was the fact that I had BOB BROOKS as my salesperson. Talk about making the whole process of getting a new car easy! Bob ( first name basis now!) is very knowledgeable and was able to answer any questions while at the same time making you feel like you have been over to his house for a BBQ for 20 years. Not at all pretentious, great sense of humor which really put me at ease. He was also very helpful in keeping this whole process under wraps because I wanted to surprise my wife with the car for her birthday/Christmas. In summary if you are reading this trying to figure out which dealer you should try...go to Paramus Chevrolet and please ask for BOB BROOKS he is A#1, very professional, and would never "steer" (ha,ha) you wrong. Bob Treston Very Happy Owner of 2014 Malibu More

If you would like to have a great car buying experience please go to Paramus Chevrolet. Tom is very professional and has great customer service skills. This dealership knows how to take care of the custome please go to Paramus Chevrolet. Tom is very professional and has great customer service skills. This dealership knows how to take care of the customers,make things work for you. The time picking out our car was less than 1.5 hours including looking at various colors and accessories to the car. We had a 10 am appointment with Tom and he was right on time, we didn't have to wait a minute. The time we spent in his office was very pleasurable, he didn't pressure us at all, and he made sure that he addressed all our concerns. The paperwork was very quick too. I would recommend anyone wanting to by a vehicle to go visit Tom Mann. More

Everyone performed in an excellent manner! The time with the salesman was quick and the process was enjoyable. The time picking out the car was less than 2 hours including looking at various models and c the salesman was quick and the process was enjoyable. The time picking out the car was less than 2 hours including looking at various models and colors. I could have picked up the car on that day except I needed to arrange the cancelation of my old lease. We set the delivery time for 3 business days later and everyone was on time for the delivery. The delivery of the car took less than 1 hour. All of the paperwork was ready and I just needed to sign the forms which took about 10 minutes. The remainder of the time was spent with the salesman (Bob Brooks) going over the features of the car. All in all, the buying experience at Paramus Chevrolet was great! More

Was an excellent experience,lot more than the first one i had 7 years ago.Bob is very helpful,i really appreciate he served me. No complaint,i am very satisfied and i recommend this dealership to all friends had 7 years ago.Bob is very helpful,i really appreciate he served me. No complaint,i am very satisfied and i recommend this dealership to all friends and family.They know how to take care of the customers,make things work for you.A special thanks to Mike Fierro the finance Manager. Believe when you get in there you're not gonna leave without the car you want. Thank you Bob. More

Came to lease a new Volt. Staff were terrific in arranging a buy-out of my old lease and arranging a new one. Got it all done this morning! arranging a buy-out of my old lease and arranging a new one. Got it all done this morning! More

7/24/2013 Brought leased car in for a leaking water pump. I was told I needed new front and rear brakes for 500.00. They told me that they were unsafe and I needed to replace them immediately. When pump. I was told I needed new front and rear brakes for 500.00. They told me that they were unsafe and I needed to replace them immediately. When they asked me if they made any noise - I said no. Lease was up in one month. Went to get a second opinion - was told I had 2, 000 to 3 ,000 miles left on the brakes. When I turned it in on 8/26/2013 I had only put 90 miles on it. 8/26/2013 Car was turned into Paramus Chevrolet one month prior to lease termination. At that time I was informed that there was a lease cancellation fee of 395.00 which I was never informed of and I would get a bill 6 to 8 weeks after I turned it in. 9/3/2013 I talked to Bobby at US Bank (the financier) to check to make sure no additional charges would be made and he said it was paid in full and no further funds would be withdrawn. 10/7/2013 I checked my bank account and another payment was withdrawn on 10/1 of the amount of 613.26. I called US Bank and spoke with Clarissa and she said that they could issue me a cashiers check which would take 10 days or I could go to my bank and they should be able to refund the money. I did go to my bank and it would it take 10 days to file for a refund and she did not know how long it would take to get the money back. I returned home and talked to US Bank and I was transferred to Mr. Wilson who informed me there was NO RECORD OF MY CAR BEING RETURNED TO PARAMUS CHEVROLET. When I talked to Paramus Chevrolet they said they would check to see if the keys were there. I also talked with someone before Mr. Wilson and she informed me that payments had not been stopped but she would stop them. I called Paramus Chevrolet and he asked who was my salesman for my new car I was purchasing. I told him I would NEVER do business with a Chevrolet dealership again. I have leased Cheveys since 1990. Mr. Wilson also informed me the refund would be returned minus the 395.00 lease cancellation fee as well as any other charges. The car was inspected by a representative of US Bank and I was informed that there was nothing wrong with it. US Bank stole my money out of my account. I am a single mother and I live month to month on my paycheck. This is more than an inconvenience. It effects all of my bills and my ability to pay for the necessitates of life.US Bank said it was a mistake. More

Everyone I dealt with at this dealership was very friendly and helpful. No hard-ball tactics and Paul and Tim went out of their was to find me the car I wanted in my choice of color. friendly and helpful. No hard-ball tactics and Paul and Tim went out of their was to find me the car I wanted in my choice of color. More

Our experience couldn't have been easier or more pleasant. Our sales rep was funny, smart and honest. He knew the answer to every one of our questions and was super patient with us. Left feeling gre pleasant. Our sales rep was funny, smart and honest. He knew the answer to every one of our questions and was super patient with us. Left feeling great about the price, the service and the car we bought. Ask for Bob!! He's the best rep I've dealt with. More

Bob was awesome! He listened to what I wanted and needed and didn't make me feel pressured at all! I would recommend anyone wanting to by a vehicle to go visit him! and didn't make me feel pressured at all! I would recommend anyone wanting to by a vehicle to go visit him! More