Paramus Chevrolet

Chevy Tahoe I had a great experience at this dealership. I got a great car at a fair price. My salesperson, Bob, was very helpful! He made the entire experienc I had a great experience at this dealership. I got a great car at a fair price. My salesperson, Bob, was very helpful! He made the entire experience wonderful. I would definitely recommend the dealership, and especially my salesperson to both friends and family. More

awesome My experience with Paramus Chevy was great, I loved my sales men Bob Brooks, I would tell my friends and family, Bob knows his stuff. Chevy has great My experience with Paramus Chevy was great, I loved my sales men Bob Brooks, I would tell my friends and family, Bob knows his stuff. Chevy has great cars.... More

2014 Traverse Lease Bob is a terrific salesman! Not only did he get me the car I wanted, but he gave us a price that was even better then expected! Go to Paramus Chevro Bob is a terrific salesman! Not only did he get me the car I wanted, but he gave us a price that was even better then expected! Go to Paramus Chevrolet and look for Bob Brooks. More

Great! Bob Brooks was truly a pleasure to work with. He was very friendly, caring, and considerate during our entire process of buying a certified used Taho Bob Brooks was truly a pleasure to work with. He was very friendly, caring, and considerate during our entire process of buying a certified used Tahoe. Having had had an unpleasant experience at another Chevrolet dealer roughly 2 weeks prior, I can truly say my fiancé and I were very grateful for such a great salesman. Thank you Bob! More

Bob was fantastic! I had a great experience with him and all of the folks over at Paramus Chevrolet. Thanks for helping me out and getting me into my dream car! all of the folks over at Paramus Chevrolet. Thanks for helping me out and getting me into my dream car! More

First off, Bob was great! the day prior to purchasing Bob and I spoke over the phone and I explained what i was looking for. He was able to call me back with in an hour with the right car for me! He found di and I spoke over the phone and I explained what i was looking for. He was able to call me back with in an hour with the right car for me! He found different rebates that I qualified for to give me the best discount. I went it the following day I was in and out with in 2/12 hours! Bob was a fun, caring individual that I would recommend to anyone. it is safe to say my next car purchase will be through Bob. More

My wife and I went into this dealership knowing what vehicle we were looking for, the Chevy Traverse. We had already visited another dealership and had gotten a good deal, and the salesman was nice. I vehicle we were looking for, the Chevy Traverse. We had already visited another dealership and had gotten a good deal, and the salesman was nice. I try to do my due diligence before making any purchases. when we met Bob, he immediately put us at ease with is humor and had us laughing until we left. During that time he also got us a deal that beat the offer we had previously gotten. The deal put me in the price range I was looking for and saw no reason to walk away or keep looking. When the vehicle we were waiting on didn't show up Bob was able to get me into another vehicle with more features for the same price tag. We had a very positive experience with Bob. More

Bob was such a great salesperson. It was such a hassle-free experience. He wasn't a pushy salesperson. I would recommend this dealership to my friends and family. hassle-free experience. He wasn't a pushy salesperson. I would recommend this dealership to my friends and family. More

Excelllent experience at Paramus Chevrolet. The test drive was pleasant without any kind of pressure or an obsessive amount of talk about the car's features. Peter Van Gunst was very patient with us and drive was pleasant without any kind of pressure or an obsessive amount of talk about the car's features. Peter Van Gunst was very patient with us and always did his best. New vehicle purchased: 2014 Malibu. Would recommend this salesman and dealer to anyone looking for a Chevy. More

The promotion/offer I was given when I purchased a new 2013 Chevy Cruze in 2012 from Paramus Chevrolet is not being honored. The offer, in writing, says “1st Oil Charge Free + Every 3rd oil change free f 2013 Chevy Cruze in 2012 from Paramus Chevrolet is not being honored. The offer, in writing, says “1st Oil Charge Free + Every 3rd oil change free for life + 1 free oil change as well per year”. I got my first oil change free with no problem. When I had brought my car in for the second oil change (which was in 2013) I was told it wasn’t free, and had to push and eventually Tim Tarrant got it taken care of so that it was free, and I was told the full offer was now on my record so I wouldn’t have any more issues. However, I scheduled an appointment online earlier this week for today & put a reminder about the offer and that it should be free, since I unfortunately expected there may be an issue. I also sent Tim an e-mail with the same note that I put in the online scheduler to help try to reduce the chance of an issue. I received a call from Michelle in Service who told me it’s not free, and eventually transferred me to Tim Tarrant again. I explained the situation and he said he would talk to them. He replied back to my e-mail Wednesday morning and told me that after he spoke to Michelle & the service manager that “…they both concluded that you would get every third oil change free and an additional one free per year but you do have to pay for the oil changes in between the free ones.” I was also told in a follow up by Tim “I have been over ridden by the service dept. they said you have to pay for the next two oil changes then the next one would be free and you can get your next one free for the year and then every 3rd oil change free for life. That is how it has to be I was told by service.” That to me, makes it seem like he did agree with me how the offer should be handled, which is the impression I got when I first spoke to him on the phone (otherwise I would have thought he’d tell me he didn’t agree upfront and not go talk to them like he did – after all, he is the one who gave & wrote the offer to us. I have attached the full e-mail exchange that I had with Tim (file titled “email with tim.pdf”). What makes this even worse for me, is that the added offer of the additional free oil change per year was done because we felt we were in a bait & switch situation at the time we were purchasing the car. I was looking for a car after Sandy destroyed both of ours. I had talked via e-mail, chat & phone about the specific car I wanted, options colors and pricing, and I said I was getting a ride to just come pick up the car with check in hand. Then when we got there we were told that the car had more options on it so the price was higher, even though that was already discussed. We were considering just leaving, but were in a tight spot since we needed a car. This was offered, as well as a gas card (which also never came, until recently they filled up my gas tank for me during a service appointment to compensate for it). Spending close to $30,000 on a car, to then have to do so much just to get the free oil changes I was promised, in writing, is in credibly frustrating. I brought the car in today, since it needed the oil change, and paid for it. Even got the recommended maintenance done at the same time, because Michael & Ann in the Service Department have been very nice each time I see them there, and they seem genuine. More