
Paramus Chevrolet
Paramus, NJ
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1,530 Reviews of Paramus Chevrolet
Excellent. A Pleasant surprise. It was my initial experience with Adaria, and continued help and information from Bob that brought me into this dealership. After contacting many, th It was my initial experience with Adaria, and continued help and information from Bob that brought me into this dealership. After contacting many, this dealership, most specifically these people, that made the decision for me with no hesitation. I was in a difficult situation, with my time at a premium, and finite funds. These people worked with me to make it possible for me to make a new car purchase, and made accommodation for my limited time. All information with specifics was provided to me up front, both online and by phone to help me evaluate the purchase and make my decision. Other dealerships were not forthcoming, and expected me to make multiple trips to them before I could pin down specifics. This was not possible for me, which Adaria and Bob understood. When I did come in to the dealership, Bob had everything at hand and ready to finalize, with no surprises, other than my surprise at the ease with which everything was accomplished. Mr. Monid was equally efficient, and had everything ready for me upon pickup of the vehicle, which went quickly and smoothly. I will happily recommend this dealership, and most specifically Bob Brooks and Adaria to anyone I know in the market for a vehicle. More
Stay Clear of the Service Dept I dropped my car off with Moises today for my 1pm appt for brakes. At 5:15, I called to check on it. Service is open til 7pm. I was told that Moises h I dropped my car off with Moises today for my 1pm appt for brakes. At 5:15, I called to check on it. Service is open til 7pm. I was told that Moises had already left for the day, without ever letting me know what what was up with my car. They tracked down Tom, who was able to tell me that NO ONE EVER EVEN LOOKED AT MY CAR TODAY. The sad part?The last time I had my car serviced at Paramus Chevy, the SAME THING happened. Execpt it was a Friday. So I was told my car would be taken care of on Saturday. Until it wasn't. And then, service was closed on Sunday. On Monday, I had to work with the head guy, who asked me to let Patamus Chevy earn back my trust and business. He is no longer there. Interested to see what will happen tomorrow...New head guy "TH" are you listening? I need my car back with new brakes by 11am... * I have updated my initial rating to account for TH took over and made sure that my car was done the next morning. Thanks to Tom for helping though he had nothing to do with my car. The women who work there are highly competent and if I go back I will ask for one of them :) The shuttle service is top notch. More
The Best Salesman ever!! I recently purchased a Corvette Stingray from Paramus Chevrolet. It's certainly a great day when you buy a Corvette, but what made it even better was I recently purchased a Corvette Stingray from Paramus Chevrolet. It's certainly a great day when you buy a Corvette, but what made it even better was the salesman, Bob Brooks. He just took away all the stress that usually comes with buying a car! He was very professional but his sense of humor, knowledge, and excitement about the car just made the whole experience fantastic. If you are thinking about buying a car I strongly suggest seeing Bob Brooks, he is the Best at Paramus Chevrolet!! Thank you again Bob! Brenda Knowles More
Excellent staff to work with! Bob was top of the line salesman from beginning to end to us driving away. He was friendly and accommodating, always putting us first. Great place to Bob was top of the line salesman from beginning to end to us driving away. He was friendly and accommodating, always putting us first. Great place to do business with. More
Do not do business with this dealership . I recently came off a Traverse lease and was told by my leasing company, US Bank, that Paramus Chevrolet was a designated return location. I even . I recently came off a Traverse lease and was told by my leasing company, US Bank, that Paramus Chevrolet was a designated return location. I even confirmed this afterwards with Fred, the Business Development Manager at the dealership. During my call with Fred, although he expressed disappointment that I will not be leasing another Chevy vehicle, he told me that they do lease returns Mon-Fri from 9 to 5 and that it will take 5 minutes to process. Upon arriving at the dealership this morning to return the Traverse and arranging for a ride home, I was immediately told by the General Manager that they are not a designated return location. After which I described my phone call with Fred 4 business days ago and the GM asked Fred to come to the front. Fred acknowledged the conversation and what he told me but said he has no room for the vehicle and cannot take it b/c of construction on the grounds. I asked him when the construction began and he answered "June", well before our call just 4 days ago in early December. I then turned around and showed him about 30 empty parking spaces. He said there was nothing he could do and after I thanked him for nothing he wished me a Merry Christmas. This dealership obviously only cares about new sales/leases and wants nothing to do with customer service. I assume they rejected the return out of spite only b/c I am not leasing a new vehicle with them. They are a horrible representation of Chevrolet. Stay away from this dealership, go elsewhere if you are smart. More
Bob Brooks is the Man!!! We loved the experience of getting a new car because of Bob Brooks. He won our trust and our hearts and kept us laughing the whole time. We love our n We loved the experience of getting a new car because of Bob Brooks. He won our trust and our hearts and kept us laughing the whole time. We love our new Chevy Equinox!!! Thanks Bob!!! More
Definitely will be a return customer. Highly recommended. I decided to lease my vehicle at Paramus Chevrolet after receiving great service treatment. Bob Brooks is a great sales person. He is personable and w I decided to lease my vehicle at Paramus Chevrolet after receiving great service treatment. Bob Brooks is a great sales person. He is personable and will go to bat for you. The first time I saw him, I couldn't get a deal that met my needs, but an opportunity arose a few weeks later and Bob worked with me and we struck a deal. There is no pressure or second guessing yourself when Bob is your salesman. On a side note, the financial transaction was smooth and seamless with Russ. More
Bob brooks is the best! Walked into paramus chevy to meet with bob brooks. After many laughs (very funny guy) bob showed me the neck breaker beauty vehicle. The reason why i Walked into paramus chevy to meet with bob brooks. After many laughs (very funny guy) bob showed me the neck breaker beauty vehicle. The reason why i say bob is the best is because he will jump through flames and run through starving lions to make you happy with the deal and vehicle. I mentioned to him that i am a veteran, nobody has shown more support and appreciation than bob. I HIGHLY recommend bob to anybody ready to purchase their next vehicle More
Great Service We had a great experience at Chevy and with Andy ! He was a huge help and got us exactly what we wanted and at a great price. We had a great experience at Chevy and with Andy ! He was a huge help and got us exactly what we wanted and at a great price. More
Great Experience! Bob Brooks was a wonderful sales associate. He was knowledgeable about the Chevy product line, he listened to my wants and needs, and was able to get Bob Brooks was a wonderful sales associate. He was knowledgeable about the Chevy product line, he listened to my wants and needs, and was able to get my family into the car that was right for us. He is an extreme perfectionist with acute attention to detail. He answered all my questions during and after the sale was complete. I am extremely satisfied and will recommend him to anyone looking for a car. Thanks Bob! More