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Paramus Chevrolet
Paramus, NJ
1,530 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,530 Reviews of Paramus Chevrolet
December 02, 2015
Superior Purchase Experience! I have bought many cars in my life; nothing has compared to the experience I had at Paramus Chevrolet yesterday. From the time I walked in, the entir I have bought many cars in my life; nothing has compared to the experience I had at Paramus Chevrolet yesterday. From the time I walked in, the entire staff was welcoming, knowledgeable, and most professional. And the best part...I had shopped around ALOT (yes, I'm one of those "prove it to me" buyers), and Paramus Chevrolet was the best price I found form any Chevy dealer in North Jersey. Yes, I shopped all of them and Paramus was the best I found. They also gave me more for my trade-in than anyone else. The entire facility just was rebuilt and is really clean and professional; and their Manager Anthony Ciarlo was both professional and not pushy. He answered all of my questions and was quite patient with me. I'm just really happy with my decision to buy from them, and you will as well! More
by deeneen
Employees Worked With
Anthony Ciarlo
November 24, 2015
Salesman: Moe Karbouj Our Salesman; Mostafa "Moe" was excellent. I truly feel he deserves high marks in customer satisfaction. . Since the sale of our 2016 Chevrolet Equin Our Salesman; Mostafa "Moe" was excellent. I truly feel he deserves high marks in customer satisfaction. . Since the sale of our 2016 Chevrolet Equinox 11/5/16 we have heard from him weekly checking in on the satisfaction of our new vehicle. Hope we don`t experience the run around we have had in past three years with our 2009 Chevrolet Silverado pick up, we have brought it in for servicing numerous (at least four) times for servicing of individual tire monitor sensor alerts and finally replaced monitor last week. Also promised car wash for inconvenience year ago, never an available person when inquired following paying the service bill. ) More
by new white 2
Employees Worked With
Mustafa Karbouj, Annie Yannuzzi, Russ Monid, Tom McLoughin
October 30, 2015
service dept My 2014 Impala had a check engine light on . It took 4 service visit to get it fix !!! very bad diagnose by tech 36 whoever that is.Every time I came My 2014 Impala had a check engine light on . It took 4 service visit to get it fix !!! very bad diagnose by tech 36 whoever that is.Every time I came back they telling me the car needs flushes!!!What are flushes? The only flush i know is the toilet!! I call GM they told me no GM car or truck need s any FLUSHES !! When I call the so service manager she told me that is how they make money. Telling people they need something fake is not good client relation ..Lory should not be in a position to deal with people Will not go there again I will buy my cars in another chevy dealer!! NancyC More
by Nancy3030
Employees Worked With
Service & Parts, Lori Brady, John McGarry, Kathleen Doyle
August 30, 2015
changed price of trade in went to trade in my car to purchase a new corvette was told a price for my trade in was $48000.00 one day, went to do make the deal and was told they went to trade in my car to purchase a new corvette was told a price for my trade in was $48000.00 one day, went to do make the deal and was told they would give me $5000.00 less then what I was told,the sales manager said he spoke to the sales person who denyed I was told the trade was $48000.00 and also someone else who shook my hand originly and said no problem on the agreed price also lied and told the sales manager he never gave me that price,I than went to a nother dealer in N.Y. state and they gave me the price that they agreed upon with me and so I ordered the car from them with no problemI went back to Paramus chevrolet to show the sales manager the contract with the trade in I had and he could care less,it's a shame when I tried to go nearby to purchase a new car and I had to go out of state. More
by johnl327
Employees Worked With
david, Brent Cofrancesco
August 23, 2015
Paul Wurst Paul was great. Helped me with any questions and was not pushy at all. I ended up getting a great car at an affordable budget! Highly recommend, Paul. Paul was great. Helped me with any questions and was not pushy at all. I ended up getting a great car at an affordable budget! Highly recommend, Paul. More
by Courtney21
Employees Worked With
Paul Wurst
August 18, 2015
Leased a 2015 Impala After having dealt with a now defunct Chevy dealership for 20 years I was nervous about dealing with a new one. Paramus Chevy folks were totally profe After having dealt with a now defunct Chevy dealership for 20 years I was nervous about dealing with a new one. Paramus Chevy folks were totally professional, delivered when they said they would, and were courteous and not pushy. John Dingertopadre is an experienced, excellent saleperson and knew his product and was able to offer me a great deal. I look forward to working with Paramus Chevy and John for many years. More
by Heschie
July 07, 2015
Leasing or Buying a Chevy Traverse I wanted to lease a Chevy Traverse and went to the dealership in May to check their vaunted low price deals. They welcomed me very professionally but I wanted to lease a Chevy Traverse and went to the dealership in May to check their vaunted low price deals. They welcomed me very professionally but that was about it. As soon as I started asking for specific details of the numbers it threw them off. I had done a very good homework about the all the numbers of leasing a car. They started giving me numbers that did not add up. The only thing they were interested in was how much I was ready to pay per month. That is the oldest trick in the leasing book. When I asked the manager Brent CoFrancesco what the money factor rate was his answer, "Gee I don't know, I haven't gotten that question in a while. Let me check for you." He never came back into the room and I dealt with only the sales guys Andrew Soltis from then on. A manager that does not know the current money factor/interest rate but is happily quoting monthly rates, come on!!! Anyway, I kid you not but Andrew left the room every time (~10 times) I asked for a number, saying he did not know and had to ask his supervisor. A salesperson who is there to smile and just put some number in front of the customer without knowing what anything means!! Anyway their final offer was approximately $50/month more than the offer I had on the table with another dealer. When I mentioned the lower offer they insulted me by saying that it was a very suspicious offer. Finally when I mentioned that their numbers were not adding up they asked me to leave, as I was occupying too much of their time and they had to attend to other customers. At that time there were 4 other sales reps standing alone without a single customer in sight. I have since gotten a great lease deal on the higher Traverse model and ended up buying it. Paramus Chevrolet is the worst dealership experience I had. I am in the process of reporting them to consumer affairs department. More
by Tirtha
Employees Worked With
Brent Cofrancesco, Andrew Soltis
June 23, 2015
Dont Trust What They Say I was told by the sales person & the pre-owned Manager that a deposit would be refunded if the deal was cancelled. Well guess what I tried to cancel t I was told by the sales person & the pre-owned Manager that a deposit would be refunded if the deal was cancelled. Well guess what I tried to cancel the deal and now my deposit is NOT refundable. Will never do business with them again More
by bob649
Employees Worked With
Brent Cofrancesco, Tom Mann, Andrew Soltis
May 16, 2015
Great experience buying a car I recently traded my 2004 Chevy Colorado for a 2011 Chevy Traverse at Paramus Chevy. The sales men Anthony Butler was a joy to deal with. I believe Ma I recently traded my 2004 Chevy Colorado for a 2011 Chevy Traverse at Paramus Chevy. The sales men Anthony Butler was a joy to deal with. I believe Martin the gentlemen in charge of trade-ins gave me a fare price for my truck. Gloria Carlson stayed late to get the financing done,and missed a dinner engagement because of it. It took four hours to get it done...(a little long) but overall it was a pleasant experience. I would highly recommend this dealership if your in the market for a new or used car ! More
by DREW823
Employees Worked With
Martin ?, Anthony Butler
March 05, 2015
Great experience I recently purchased a New Colorado from Paramus Chevy. I had never done a factory order before so it was all new to me. My salesman Bob Brooks kept m I recently purchased a New Colorado from Paramus Chevy. I had never done a factory order before so it was all new to me. My salesman Bob Brooks kept me informed and up to date. I couldn't be happier with my new truck and how I was treated by Bob and the entire staff. More
by rjl3390
Employees Worked With
Bob Brooks, Adaria Gordon
