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Palmer Dodge Chrysler Jeep Ram - Service Center

Roswell, GA

4.5
4,282 Reviews

4,282 Reviews of Palmer Dodge Chrysler Jeep Ram - Service Center

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March 06, 2023

Team went above and beyond to make sure my vehicle was ready for a family roadtrip to spring training. Rich was a great communicator keeping me updated on status. Great experience More

by william.coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2023

My experience was awesome! The service on my vehicle quick, and I was in & out in 30 minutes More

by darvelgraves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2023

Was easy and an overall great experience! Quick and painless. Got a great deal. Would definitely recommend to others. More

by jessicahillson09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2023

The service department does an excellent job! They are efficient, great communicators, and friendly. I was very impressed with the new (or new to me) process of getting an UBER for the customer. More

by MARYWAREJACOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly
March 03, 2023

They scheduled my appointment quickly and completed the work in a timely manner. The service manager was receptive to my feedback around the customer service I received. More

by bjones7400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2023

Great service and resolved all of the issues my car had in a prompt manner. More

by cs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah at the service department
March 03, 2023

I was very pleased with my experience at Palmer Dodge. I have had several negative experiences at other Jeep dealership service departments and was skeptical about what I would walk in to here. Rich was v More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich
March 02, 2023

Service was quick and completed when promised. I Would definitely recommend to friends and family. More

by howchris33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2023

Bad service they messed my car up it don’t make no since how they do people seriously More

by thepriestbankhead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jody Cruce
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Perry
March 01, 2023

The hydraulics on my Grand Cherokee's suspension went out in 2022. Another dealer in Chamblee that is closer to my house could not fit me in for several months. Palmer was able to fit me in within the week More

by dsheff9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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