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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,512 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,512 reviews

August 21, 2024

Great place to take my vehicles for service. Always friendly and all repairs done fast. More

by dsurovets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly
Aug 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience with us! We're delighted to hear that you find our service friendly and efficient. Your feedback is greatly appreciated and we look forward to serving you again in the future!

August 21, 2024

I've been there multiple times, but very disappointed my my most recent visit with my 2016 Jeep. Was first told we didn't have an appointment and was told we could be "fit in" but would take 2+ hours, unti More

by Tara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Aug 26, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Tara, we apologize for the inconvenience you experienced during your recent visit. We strive to provide efficient and transparent service, and it's clear we fell short this time. Your feedback is valuable to us, and we will work on improving our communication and service processes. Please don't hesitate to reach out to us so we can help. Sincerely, David Keller, Service Manager, service@palmerdcj.com

August 21, 2024

Great! The Customer Service was impeccable. They made everything quick and easy. We Will definitely use this dealership again. More

by NATEPETERSIV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Nate, thank you for sharing your experience! We're thrilled to hear that you had a great customer service experience with us. We look forward to serving you again in the future. Let us know if there's anything else we can assist you with!

August 21, 2024

Great prices and great service and will definitely recommend this place to my friends and family. More

by saminahirani786
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Samina, thank you so much for the glowing review! We're thrilled to hear that you had a positive experience with us and that you plan to recommend our services to your loved ones. We appreciate your support and hope to work with you again next time!

August 20, 2024

Great service, excellent and timely communication, wonderful staff and convenient location with lots of options. More

by gbhq0405
Recommend Dealer
Yes
Employees Worked With
Will Cashman - 10 stars!
Aug 22, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our service excellent and our staff wonderful. We appreciate your feedback and hope to see you again soon!

August 19, 2024

Good service, easy to schedule, wait time was minimal and i appreciate the vacuum… the last couple of times i was disappointed that that didn’t happen. More

by outlawsharon6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Sharon! Thanks for your feedback! We're glad to hear you had a positive experience overall. We'll make sure to address the issue with the vacuum for your next visit. Let us know if there's anything else we can do to improve your experience next time.

August 19, 2024

After buying the car, I noticed some skirt xxxx near both real wheels and contacted the dealership. They will not take or return my calls in regards to this. Not a stand up dealer. More

by JesseRhett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Willem Cashman
Aug 21, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're sorry to hear about your experience. We take feedback seriously and want to address your concerns. Please contact us directly so we can assist you further. Thank you for bringing this to our attention. Sincerely, Dustin Perry, Sales Manager, dustin@palmerdcj.com

August 17, 2024

Ryan in parts is always awesome to deal with. Kimberly in service provides awesome customer service. I will always take my vehicles to Palmer and recommend to family and friends More

by C.R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the kind words! We're thrilled to hear about your positive experiences with Ryan and Kimberly. We truly appreciate your recommendation and look forward to serving you, your family, and friends in the future. Thank you for choosing Palmer!

August 16, 2024

Will was great to deal with and the fees were fair. Everyone was very nice to deal with and responsive. More

by chrisherdz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willem Cashman
Aug 20, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Chris, thank you so much for the positive feedback! We're glad to hear that you had a great experience with Will and found our fees fair. Providing excellent service and being responsive to our customers is always our top priority. We appreciate your support!

August 16, 2024

Great experience. Zero complaints. Very helpful and professional. Dustin and Lee helped me find what i was looking for and did a great job. More

by griffin.durden100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Griffin, thank you for the glowing review! We're thrilled to hear that Dustin and Lee were able to assist you in finding exactly what you needed. We appreciate your kind words and look forward to serving you again in the future.

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