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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.6
7,439 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,439 reviews

January 30, 2025

Service team is great! Luis gets me in and out with little to no hassle. More

by jdozi7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Torres
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Feb 03, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback! We're thrilled to hear that Luis is providing you with such efficient service!

January 30, 2025

Sarah, is wonderful to work with, she does a great job of communicating so I always know whats going on with my trucks Great Job!! More

by dave@smokejackbbq.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SARAH
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Feb 03, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback, Dave! We're thrilled to hear that Sarah's communication has made your experience seamless. We appreciate your support and look forward to continuing to work together!

January 29, 2025

Sure! Here’s a great review you can use: ⭐⭐⭐⭐⭐ I had an amazing experience with Sarah J. at Palmer Dodge Chrysler Jeep Ram! Even though they were More

by LESJPOLLAK
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Jaramillo
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Feb 03, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled to hear about your fantastic experience with Sarah J. at Palmer Dodge Chrysler Jeep Ram. Our team is dedicated to providing exceptional service, and we’re glad Sarah made a positive impact. Your recommendation means a lot to us!

January 29, 2025

Repeatedly makes silly errors forgetting to fill tires to correct pressure after routine servicing (my tire pressure is different front and rear). In 2 tries, they failed twice. To make matters worse, the s More

by MARSHALL.GOLDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Another service advisor not to be named
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Feb 05, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your feedback, Marshall. We sincerely apologize for the errors in your tire servicing and for not meeting your expectations. Your experience is important to us, and we'll address this with our service team to improve our processes. We appreciate your patience as we work to better serve you. Sincerely, David Keller, Service Manager, service@palmerdcj.com

January 29, 2025

The Service Personal are always very friendly. The disappointment is with Jeep , not the dealer, the vehicle has been through 7 recalls. The text messaging updates was great. This last t More

by mpapontos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your feedback! We’re glad to hear you appreciated our friendly service and text updates. We understand your concerns about the vehicle and will pass your suggestions for washing and charging along to the team. Your satisfaction is important to us!

January 29, 2025

Kim went above and beyond. I was having an issue, while driving out of town and she called me back to see if she could help, putting me in touch with a technician. This is wh More

by ka.fisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Keyes
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Feb 03, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback! We’re thrilled to hear about Kim's exceptional service. Your loyalty means a lot to us, and we're here to ensure you have the best experience with your Jeep. Looking forward to serving you again!

January 29, 2025

a a a a a a a a a a a a a a a a a More

by DAVIDLUKEBENSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic rating, David! We'd love to learn more about your visit!

January 28, 2025

Great service Thank you Rich. Service guy kept me informed and cost involved. I will come back when I need more service More

by ppye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich in Service
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Feb 03, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled to hear you had a great experience. Keeping our customers informed is a top priority, and we look forward to serving you again in the future!

January 28, 2025

Very good experience. Everyone is so friendly. Service was excellent. Absolutely no complaints. Would recommend to others. More

by mrsbecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear you had such a positive experience. Our team works hard to provide excellent service, and your recommendation means a lot to us. We look forward to welcoming you back soon!

January 28, 2025

Wont go anywhere else, timely work and service. Kim is great, always answers and kind. More

by kittorr
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review! We're thrilled to hear you appreciate Kim's timely service and friendly support. Your loyalty means a lot to us, and we look forward to continuing to provide you with great experiences!

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