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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.6
7,400 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,400 reviews

January 07, 2025

I’ve been working with Sarah for over 2 years. She is the best. If you need anything done, definitely ask for her More

by Ablandino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
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Jan 09, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Ablandino, thanks for the fantastic feedback! We're thrilled to hear you've had such a positive experience with Sarah. She truly goes above and beyond, and we appreciate your support!

January 07, 2025

I recently had service done on my Jeep Wrangler at Palmer Dodge due to a recall. While the service itself took over a week to complete, it wasn’t their fault as the test kept failing. However, my initial exp More

by edcsmisc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Jaramilla
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Jan 09, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience! We appreciate your patience during the service and are glad to hear our team improved communication along the way. Your feedback is invaluable as we strive for a seamless experience. Looking forward to serving you better in the future!

January 06, 2025

Probably the easiest vehicle purchase that I have ever made. I special ordered the truck and they shipped it to me with no problems. More

by GRESSRON
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your fantastic feedback! We're thrilled to hear that your vehicle purchase was seamless and that you enjoyed the special ordering process. Enjoy your new truck, and we look forward to serving you again!

January 05, 2025

Great service always. Kim is the best. Won’t go anywhere else. Timely updates and responses. More

by baseballjunky15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
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Jan 06, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome feedback! We're thrilled to hear about your positive experience and will definitely pass your kind words to Kim. We're committed to providing timely service, and your support means a lot to us!

January 03, 2025

Jim Miller was very informative, friendly and had a good knowledge of what I needed. His customer service skills went above and beyond. Chris Boozer was very thorough and professional during the finance p More

by POPPET69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Miller and Chris Boozer
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Jan 06, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled to hear about your fantastic experience with Jim and Chris! Our team is dedicated to providing top-notch service, and it’s great to know you’re loving your Jeep Cherokee. Thanks for sharing your review!

January 03, 2025

Great job. Nothing else to say just trying to hit the 15 word minimum ok More

by gvassar0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome feedback! We’re thrilled you had a great experience. Your support means a lot to us!

January 02, 2025

The team at Palmer continues to deliver great service every time. Highly recommended. Their communication is top notch. Estimates for cost and time line are right on. More

by abdullah.daoud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
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Jan 03, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review, Abdullah! We’re thrilled to hear that you consistently enjoy our service and appreciate our communication. Your recommendation means a lot to us, and we look forward to continuing to meet your expectations!

January 02, 2025

Went in for a car engine light. Was assured the repair would fix the car engine light, spent a lot of $$ and my light is still on. More

by katie32
Recommend Dealer
No
Employees Worked With
Kim
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Jan 06, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Hi Katie, thanks for your feedback. We're sorry to hear that the repair didn’t resolve the issue. We strive for customer satisfaction and appreciate your input. Please consider reaching out to us so we can look into this further and find a solution for you. Sincerely, David Keller, Service Manager, service@palmerdcj.com

December 31, 2024

Excellent and knowledgeable staff both in the sales and service departments. I have purchased several cars from them and have yet to be disappointed. More

by elleby300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Flemming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Cruce
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Jan 02, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks, Elleby! We’re thrilled to hear you’ve had such positive experiences with our team. Your loyalty means a lot to us, and we’re here to keep delivering excellent service. Looking forward to helping you with your future car purchases!

December 30, 2024

Great Job as always! Kim did a great job communicating with me! She deserves a reaise! More

by fulmerconstruct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
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Jan 02, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks, Fulmer! We’re thrilled to hear Kim’s communication made a positive impact. Your feedback means a lot, and we’ll be sure to share your kind words with her. We appreciate your support!

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