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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,751 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,751 reviews

October 05, 2025

Everytime I go to the service dept I get nothing but first class service! Great job James!!! More

by Paddyboland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James!!
Oct 06, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We’re thrilled to hear you consistently receive first-class service from our team. James appreciates your kind words, and we look forward to serving you again soon!

October 04, 2025

I have bought 4 new vehicles over the last 14 years from this dealer. They send a good price over by email and it speeds up the process to buy your ride. More

by ARSJEEP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willem
Oct 06, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your continued trust in us! We’re thrilled to hear that our email pricing has made your purchasing experience smooth and efficient. Your loyalty means a lot, and we look forward to helping you find your next vehicle!

October 02, 2025

Great customer service and loaned me a vehicle with zero work on my end and had zero issues with then More

by cboice2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic feedback! We're thrilled to hear that you had a seamless experience with our customer service and vehicle loan process. Your satisfaction is our priority, and we look forward to serving you again!

October 02, 2025

We've been buying cars from Palmer Dodge for over 20 years now. Between Tony White, our salesperson and Thomas in financing, they make for a smooth transaction! Kudos! More

by lindabusse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your loyalty, Linda! We're thrilled to hear about your positive experiences with Tony and Thomas. Our team strives to make every transaction seamless, and your kind words motivate us to keep delivering excellent service. Looking forward to assisting you for many more years to come!

October 02, 2025

I am disappointed in the fact that my car has already been back 2 times after leasing it about a month ago but hopefully will get it back soon. I appreciate the nice loaner cars while I wait. More

by kwlodar410
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your feedback. We're sorry to hear about the issues you've experienced with your vehicle. We appreciate your patience and are glad you found the loaner cars helpful. We're committed to getting your car back to you as soon as possible.

October 01, 2025

Kim has always been super helpful and very knowledgeable. A pleasure to have he as my service advisor. More

by kMHMGB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Keyes 5 stars
Oct 02, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the fantastic feedback! We’re thrilled to hear that Kim has provided you with exceptional service. Our team strives to ensure every experience is a positive one. We appreciate your support and look forward to serving you again!

September 29, 2025

This dealership will try to rip you off by pricing services 3 times what they should cost More

by jdecot007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

We're so sorry to hear that you were unsatisfied with your experience here. We do our best to be clear and up front about our pricing, but we're sorry that you were caught off guard. If you have any questions about our pricing, or any of our service offerings, please don't hesitate to reach out. Sincerely, David Keller, Service Manager, service@palmerdcj.com

September 26, 2025

Oil change techs seam to be going through the process but not skilled in doing Recalls, need to have people confirm recalls who are adequately trained and experienced. With the construction check-in process More

by pmcintyre0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not know
Sep 29, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your feedback! We’re glad you had a positive experience overall. We take your concerns seriously and will work on improving our recall handling and check-in process. Your insights help us enhance our service for everyone. We appreciate your support!

September 26, 2025

The sales staff at Palmer Chrysler were amazing. I was very happy with the high level of service that I received at your dealership. More

by WADE.SNYDER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim miller
Sep 29, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic review, Wade! We're thrilled to hear that our sales staff provided you with exceptional service. We appreciate your support and look forward to serving you again in the future!

September 25, 2025

Everything was great and Austin did a great job with helping make the process successful More

by Jlhilljr12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2025 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We’re thrilled to hear that you had a great experience and that Austin was able to assist you effectively. Your satisfaction is our priority, and we appreciate your kind words!