Palmer Dodge Chrysler Jeep Ram

The service personnel were excellent. They understood my problem and scheduled me into service immediately. My key had fallen between the drivers get and the console of my Jeep Gladiator They understood my problem and scheduled me into service immediately. My key had fallen between the drivers get and the console of my Jeep Gladiator. In less than an hour they had retrieved the key. The disappointing part was the cost. I was charged just under $200. That seemed pricey based on the time spent. I should have asked ahead of time an estimate of the cost. The Service Department manager said he felt that it could be retrieved in less than an hour. Therefore, I was expecting less than $100. I would appreciate a call from Mr. Keller to explain the charged costs. Thanks More

Always taken care of Great service and follow up! Will always go to Palmer Didge. Will always go to Palmer Didge. More

Excellent service everttime. The staff and leadership are polite and professional. I recommend Palmer Dodge service to everyone The staff and leadership are polite and professional. I recommend Palmer Dodge service to everyone More

Good good good very good excellent excellent excellent with service and car very very very happy with service and car very very very happy More

They always take good care of me! This is my 3rd purchase from palmer dodge and I live in Tennessee that’s how great I think they are! This is my 3rd purchase from palmer dodge and I live in Tennessee that’s how great I think they are! More

My husband made an appointment for our truck to get the recall done. When I got there the appointment was not in the system according to Kimberly. Then I was told that I would need to leave the truck for 2 recall done. When I got there the appointment was not in the system according to Kimberly. Then I was told that I would need to leave the truck for 2-3 days instead of the 1 1/2-2 hrs it would take to do the software update on the truck for the recall. So I called my husband and he spoke to Kimberly about the appointment then afterwards she spoke to a co-worker to get me in whom was very adamant about only that issue was to be performed like no oil change, tire rotation, and etc. We had an appointment and I didn't just walk in there so I didn't understand why I was getting a push back. It took all of 20 minutes to do the software update; however the information for the appointment was not communicated and was not good. After the recall was performed, I received paperwork to show what had been done and it had our information on it such as address and name which was odd since she couldn't pull the appointment up in the system. Plus our last name was misspelled and I had to go back to Kimberly to fix it. Even though everything turned out fine it was still not a good experience. They also forgot to put the dashboard settings right from the tire pressure reading. More

Took entirely too long to provide and estimate, took even longer to check the rest of the vehicle as I requested the first day! longer to check the rest of the vehicle as I requested the first day! More

I worked with Thomas Jackson on my vehicle purchase. Thomas was super helpful and knowledgeable on the vehicles. He listened to what I was looking for and helped me all the way through the process. Thomas was super helpful and knowledgeable on the vehicles. He listened to what I was looking for and helped me all the way through the process. More

Really pleased with my experience at Palmer Dodge, Chrysler, Jeep, Ram in Roswell. Lee Brown was great to work with and very responsive. They had the Wrangler I was looking for and we came to an agr Chrysler, Jeep, Ram in Roswell. Lee Brown was great to work with and very responsive. They had the Wrangler I was looking for and we came to an agreement quickly. The whole process was very efficient. Thanks Lee and crew...I will probably see you again soon. More

My buying experience was quick and easy! The vehicle I bought was clean and ready to go! The vehicle I bought was clean and ready to go! More