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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.6
7,495 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,495 reviews

October 01, 2024

My salesman (Lee Brown) was awesome. He and Thomas Jackson were extremely professional. I have NO respect for the sales manager who really did not want to honor the internet price when I More

by LHOLMESJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We appreciate your feedback and are glad to hear about your positive experience with Lee and Thomas. We take your concerns seriously and will address the issue with our sales management team to ensure better experiences in the future. Thank you for bringing this to our attention. Sincerely, Dustin Perry, Sales Manager, dustin@palmerdcj.com

September 29, 2024

I have been going here for years. The service staff and parts have always been great to work with! More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks, Ryan! We’re thrilled to hear you’ve had such positive experiences with our service and parts teams over the years. Your loyalty means a lot to us, and we look forward to continuing to serve you!

September 28, 2024

The service team always does their best to meet the needs that I have great to work with More

by skonsin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback, skonsin! We're thrilled to hear that our service team has consistently met your needs. Your support motivates us to keep delivering our best. Looking forward to serving you again!

September 25, 2024

POLITE PROFESSIONAL SERVICE DEPARTMENT ALWAYS. COMPMETE TEAM PROFESSIONAL SERVICE EVERYTIME DEPENDABLE ALWAYS MOPAR MOPAR MOPAR More

by csantasairo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your fantastic feedback! We're thrilled to hear that our service team consistently meets your expectations. Your support for MOPAR means a lot to us. We look forward to serving you again!

September 25, 2024

Came in for 2 problems. First was fixed immediately and under warranty. Couldn’t be happier. Second requires ordering a small part. Still waiting for that so jury is stil More

by mawilfc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember but liked him alot
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Sep 30, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the feedback! We're glad to hear the first issue was resolved quickly. We appreciate your patience with the second part and are working to get it to you soon. Your satisfaction is our priority, and we’ll keep you updated!

September 25, 2024

Very polite and professional service. Everyone works very hard to earn my business. great experience. More

by hroane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keyes, Kimberly
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Sep 30, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear you had a great experience with our team. We take pride in providing top-notch service and appreciate your support. Looking forward to serving you again!

September 24, 2024

This was the best car buying experience ever! Jay was knowledgeable and beyond helpful and Thomas was an amazingly efficient finance personnel. They got me exactly what I wanted for an offer that More

by MS.GORGEOUS3688
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're so glad to hear about your fantastic experience. Jay and Thomas truly go above and beyond for our customers. Enjoy your new car, and we look forward to serving you again in the future!

September 24, 2024

I am on my fourth Chrysler minivan and this dealership is closest to my house. Over the last 20 years, I have seen the Service department go from acceptable to worse! Now they don't even respond to emails More

by SHAHIDCKP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Keller
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Shahid, we're truly sorry to hear about your experience. We aim to provide top-notch service and clearly fell short. Your feedback is crucial, and we will address these concerns with our team to improve. Thank you for sharing your thoughts; we hope to earn back your trust in the future. Sincerely, David Keller, Service Manager, service@palmerdcj.com

September 23, 2024

Good service and worked to get a good deal on pricing for replacements parts and service More

by brclements
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
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Sep 25, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with our service and pricing. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!

September 18, 2024

I found everyone to be extremely helpful and polite. They were willing to help in anyway possible. I was very pleased with the process. More

by woodsclayton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Astfalk
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Sep 19, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your kind words! We’re thrilled to hear that our team made such a positive impression. Your satisfaction is our priority, and we look forward to assisting you again in the future!

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