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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,387 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,387 reviews

August 01, 2024

I was in the area because of a medical appointment and stopped by the dealership because I had damaged the splash guard on my Challenger pulling into a friend's unfinished driveway. I showed up without an More

by jhorhn
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kimberly Keyes
Aug 02, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear about your positive experience at our dealership! We're glad Kimberly and our team were able to assist you promptly and efficiently. Thank you for taking the time to share your feedback, we appreciate your business and hope to see you again soon!

August 01, 2024

The service team was efficient and team was courtesy and professional - they understand that customers’ needs! More

by marciaharvey
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Recommend Dealer
Yes
Employees Worked With
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Marcia, thank you for the glowing review! We are delighted to hear that you had a positive experience with our service team. Providing excellent customer service is our top priority, and we are thrilled that our team was able to meet your needs. We appreciate your feedback!

August 01, 2024

Rich was wonderful! Helpful, kind, and got the job done with the least amount of disruption to our busy lives. More

by shannandmatt5
Service Price Transparency
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Yes
Employees Worked With
Rich
Aug 02, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for sharing your positive experience with Rich. We're thrilled to hear that he was helpful and considerate of your busy schedule. We appreciate your feedback and look forward to assisting you again in the future!

July 31, 2024

Easy to book appt. Explained services needed but didn’t try to over sell. Friendly staff and quick turnaround. More

by lemond.david
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea
Aug 01, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Hi David, thank you for the glowing review! We're thrilled to hear that you had a positive experience with our team and found the booking process easy. Providing exceptional service without the pressure to oversell is our top priority. We hope to see you again soon!

July 31, 2024

Good communication, up front pricing matched final bill, work completed on time. Adding words to meet minimum. More

by jbsheets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Aug 01, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience! We are thrilled to hear that you found our communication effective, pricing transparent, and work completed in a timely manner. We appreciate your feedback and look forward to serving you again in the future.

July 31, 2024

Easiest car buying experience ever! Mike was super knowledgeable and so easy to work with. We were in out of the dealership in less than 1 hour. Brandon in the finance department was More

by jenny.williams
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Recommend Dealer
Yes
Employees Worked With
Mike Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Jenny, thank you for sharing your positive experience with us! We're thrilled to hear that Mike and Brandon provided excellent service during your car buying process. We appreciate your loyalty and look forward to assisting you with any future car needs. Thank you for choosing Palmer!

July 31, 2024

Had a great experience at Palmer Service Department. Recall was done very quickly without any issues. More

by BTLANCASTER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience at our service center! We're thrilled to hear that your recall was completed quickly and smoothly. We appreciate your feedback and look forward to serving you again in the future.

July 31, 2024

Rich Kinsey was great to work with, and explained the issues with my shock absorbers in detail! More

by mhjuratovac
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rich Kinsey
Aug 01, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience with Rich Kinsey! We're thrilled to hear that he provided such detailed explanations about your shock absorbers. If you have any more feedback or questions, feel free to reach out. We appreciate your support!

July 30, 2024

The entire experience was quick and painless. Casey was knowledgeable and transparent during the sales process. The Wrangler was delivered very clean and almost like new even though it is three y More

by PEIRCEMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Brandon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the wonderful review! We're thrilled to hear that Casey provided you with a great sales experience and that your Wrangler was delivered in fantastic condition. We appreciate your feedback and hope you enjoy your new vehicle!

July 30, 2024

Quick and easy. The whole process was seamless from start to finish. Staff was excellent. More

by Jrdrummn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for your positive feedback! We're thrilled to hear that you found our process seamless and our staff excellent. If you ever need anything in the future, feel free to reach out. We appreciate your support!

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