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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.6
7,494 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,494 reviews

November 17, 2024

Really great service, they are true jeep experts. The diagnosis and Replacement part orders were pretty instant and accurate after being looked at. More

by johncab593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome feedback, John! We're thrilled to hear you had a great experience and that our team’s expertise made a difference. Your satisfaction means the world to us, and we look forward to helping you again in the future!

November 17, 2024

They collect sale tax and registration but they will not pay to DMV, you have to pay again. Leave message many times but no one call back and all just kept lying including girl who answer the phone. I am n More

by Ariccari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jody Cruce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're disappointed to hear that you felt this way about your visit. We'd like to take the time to address your concerns directly so that we can help. Please reach out to us when you can. Sincerely, Nick Barron, General Sales Manager, nick@palmerdcj.com

November 16, 2024

Everyone I met was extremely friendly and courteous. I couldn’t ask for a better experience, it was over the top! More

by cpalmer3610
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your fantastic feedback! Looking forward to welcoming you back soon!

November 15, 2024

I paid extra money to tow it past the other dealerships because my last visit went do awesome Kim was great More

by jeromy0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim
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Nov 18, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review, Jeromy! We appreciate your support and look forward to helping you again in the future!

November 14, 2024

Very professional, customer FIRST centric, knowledgeable, supportive, ONTIME and always my GOTO dealer any day. More

by tellapursri
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're thrilled to hear about your positive experience. We look forward to serving you again!

November 14, 2024

Excellent staff great selection very efficient and quick turnaround on selection and approval and quick paperwork process More

by mario424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review, Mario! We're thrilled to hear that you had a great experience with our staff and found the process efficient. Your satisfaction is our priority, and we appreciate your feedback!

November 13, 2024

My sales person was very responsive and good to work with (Mike G). The finance person was not at all responsive after the sale. He sent the electronic docs as requested during the finance meeting but in a s More

by tcabaniss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Gebhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're glad to hear you had a positive experience with Mike. We apologize for the communication issues regarding the finance documents and appreciate your patience. Your recommendation means a lot to us, and we’re committed to improving our processes.

November 13, 2024

Rich in service is the best. He is very knowledgeable and helpful. I will be back More

by krowland52801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review, Krowland! We're thrilled to hear you had a great experience with Rich. His expertise and dedication truly make a difference. We can't wait to welcome you back soon!

November 11, 2024

Jay was great. No xx conversations and no extra poop on the invoice. Highly recommend dealing with them More

by Sierrakilomike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

We're so glad to hear you had a great experience with Jay. We pride ourselves on transparency and efficiency, so it’s awesome to know that resonated with you. Your recommendation means a lot to us!

November 10, 2024

I had a great experience at this dealership everyone was so nice great and fast customer service More

by james2010.ae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you, James! Our team is dedicated to providing great service, and it’s wonderful to see that reflected in your visit. Thank you for your kind words and for choosing our dealership!

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