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Palmer Dodge Chrysler Jeep Ram

Roswell, GA

4.6
7,384 Reviews
Palmer Dodge Chrysler Jeep Ram has been in business for over 19 years. We recently acquired the Chrysler Jeep franchise and can now fully service all your Chrysler brand needs. We are a family owned business that operates out of one store in Roswell, Ga. We pride ourselves on outstanding customer service. We are one of the top sellers of Vipers and other SRT vehicles in the country and are well versed in all makes and models. Thank you for taking your time to read about us and hope that we can better serve you.
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11460 Alpharetta Hwy

Roswell, GA

30076

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Showing 7,384 reviews

October 16, 2024

The service department was excellent. I appreciate the speed at which they handled my issues and friendly staff. More

by brent.rea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for your fantastic feedback, Brent! We're thrilled to hear you had a great experience with our service team. Speed and friendliness are what we strive for, and it's wonderful to know we hit the mark for you!

October 14, 2024

Rich resolved the warranty items with my 392 Rubicon and was very easy to work with. More

by Mark M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich is the service rep that I worked with.
Oct 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for sharing your experience, Mark! We're thrilled to hear that Rich made the warranty process smooth for you. Your satisfaction is our priority, and we appreciate your support! Enjoy your new Jeep!

October 12, 2024

Great experience. Good negotiation. Great location. Good snacks. Good communication. Great inventory. Good process. Excellent. More

by JUSTINVCOUCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic feedback, Justin! We’re thrilled to hear you had such a positive experience with our team!

October 11, 2024

The service team at Palmer is quick and efficient. The waiting area is clean and has internet access, working areas, snacks, coffee, and water. There is also a nice showroom with some pretty cool cars More

by RONLUGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your review! We’re thrilled to hear you had a great experience here. Looking forward to welcoming you back soon!

October 11, 2024

I can’t say enough great things about my recent experience with David Keller, Luis, Hiram, Kyle Kammers, Kim, Sarah, and Richard! From the moment I walked in, they made the entire process seamless More

by robertsparadigm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Starks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the fantastic review! We're thrilled to hear that our team made your experience seamless and stress-free. Your recognition of their hard work and dedication means a lot to us. We appreciate your recommendation and look forward to serving you again!

October 11, 2024

Many thanks to service adviser Sara Jaramillo for her help in solving problem repairing my RAM but because of miscommunication between Palmer Dodge and Chrysler I lost almost 2 weeks of my time and my mo More

by vivaskiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sara Jaramillo
Oct 18, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share this with us. We are so sorry for the inconvenience, but we're glad to hear that Sara was able to help you resolve this issue. If you have any future questions or concerns, please don't hesitate to reach out to us. Sincerely, David Keller, Service Manager, service@palmerdcj.com

October 10, 2024

The Service Team at Palmer Dodge provides world class service everytime. Team members are polite and professional. More

by csantasairo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing your review with us! We're thrilled to hear that our service team consistently delivers a world-class experience. Your kind words about their professionalism mean a lot to us. We look forward to serving you again!

October 10, 2024

Gave me the hometown feel and comfort and they treated my car with the upmost respect. More

by LISARILEYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Cruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Hooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich
Oct 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks, Lisa! We're thrilled to hear you appreciated our care for your car. Your satisfaction means the world to us! Looking forward to your next visit.

October 10, 2024

My 2009 Dodge Charger still runs like new after 15 years of being maintained at Palmer. More

by VANCECMULLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Oct 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Thanks, Vance! We're thrilled to hear your Charger is still running like new. Here's to many more years of smooth driving!

October 09, 2024

Fantastic customer service plus swift, seamless purchase. No hassle and low pressure selling which made it easy to want to purchase from the Palmer Dealership. More

by nicolette.binder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Miller
Oct 15, 2024 -

Palmer Dodge Chrysler Jeep Ram responded

Nicolette, we're thrilled to hear you had a fantastic experience with our customer service! We look forward to serving you again!

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