Open Road VW of Bridgewater

AMAZING AMAZING AMAZING I bought a preowned Jetta from Justin last saturday, they had it posted on CarGURUS with a really aggressive price. First and foremost Justin was an a I bought a preowned Jetta from Justin last saturday, they had it posted on CarGURUS with a really aggressive price. First and foremost Justin was an amazing sales rep with nothing but amazing customer service. He was busy with 2 or more customers at the same time i walked in and he handle everything perfectly. The pricing of the car was very aggressive even after their fees. This wasn't our first rodeo buying a car so we know dealerships do have fees, especially with the competitive internet today. We ended up buying the car with a big smile, the clarity of not getting ripped off, and the feeling of comfort knowing that we have a certified Volkswagen. Thanks Justin! More

Just bought a car this week I live about an hour away from this dealership in PA so i called up and asked them for a Passat lease with a number i was comfortable with. The salesm I live about an hour away from this dealership in PA so i called up and asked them for a Passat lease with a number i was comfortable with. The salesman over the phone took down my name and number and said he will get back to me, within 5 minutes i received a phone call telling me to come on down! Little did he know that i already called and dealt with 3 dealerships and they beat their prices on the first phone call, that deserved my business right there. When i pulled up to the dealership my car was on the front line all nice and shiny, i really appreciate these young men working hard to help customers feel happy making a big purchase. Thank you Open Road. More

SCAM SCAM SCAM Don't bother looking at the prices posted online, they don't value the price posted. Once you get to the dealership and sit down to make a deal they t Don't bother looking at the prices posted online, they don't value the price posted. Once you get to the dealership and sit down to make a deal they tack on numerous additional fees. It's xx, plan on spending an extra $2,000 on their "personal" dealer fees along with taxes tags etc. it's nothing but a scam. "oh we charge extra for cleaning the car when we got it, oil changes and over night security etc etc etc.... Nothing but a SCAM!! More

Stay away! Buying a car from Open Road has been a horrible experience. They hit us with a restock fee that was not explained to us during negotiations. We shook Buying a car from Open Road has been a horrible experience. They hit us with a restock fee that was not explained to us during negotiations. We shook hands with the salesman Justin and agreed on a price only to have him add a $1600 hidden fee. I didn't think once we agreed on the price he would pull a fast one and change it on the paper work. In the end we paid more then the original website asking price. I would go anywhere else to buy a car. And stay away from Justin, your stereotypical salesman. More

VW Jetta for a great price I was interested in a couple of vehicles. After looking up reviews on some of the cars I found the the Jetta was going to fit into what I needed. I I was interested in a couple of vehicles. After looking up reviews on some of the cars I found the the Jetta was going to fit into what I needed. I was a loyal customer to the Japanese brands but I thought I would give it a shot. I contacted some local dealerships and found that most of them would not give me a number until I came in and sat down with them. I told them that I didn't really have time to do all of that and needed a ball park number to see if this was in my budget. This was the only dealership that was transparent with what I wanted. They quickly gave me all of the information that I wanted. Once I got down to their dealership I was still hesitant. I sat down with the manager Anthony and he went over all the details on the car that I wanted. It turned out that the model I "thought" I wanted was actually not the one for me. I ended up going with a higher model for only a few dollars more. I was really impressed with the product knowledge of my salesman and felt like the whole team of people were really trying to help me get what I wanted. I haven't used the service department yet, but I will 100% give them a chance to help me out. If they are anything like the sales staff, I know that they will have my trust. Thanks guys and I hope we can get my wife something soon as well!! More

Bought a Used car and i could not be more happy with it! I love my 2013 GTI, i dont have to worry about anything with the warranty i got on it! Very professional sales and i could not be more happy with it! I love my 2013 GTI, i dont have to worry about anything with the warranty i got on it! Very professional sales team they have. More

Service Great customer service at this dealership. The staff made me feel very wecolmed and comfortable. I would be very confident in recommending the dealers Great customer service at this dealership. The staff made me feel very wecolmed and comfortable. I would be very confident in recommending the dealership to my family and friends. More

Great experience! Amazing deals, Amazing people! They took care of me and my son last week giving us a great deal on a 2017 Jetta. I did not feel like i was with a slee Amazing deals, Amazing people! They took care of me and my son last week giving us a great deal on a 2017 Jetta. I did not feel like i was with a sleezy salesman at all! More

Amazing experience They hooked me up with an amazing deal on a GTI lease. I told them exactly what i wanted and they matched it no problem! They hooked me up with an amazing deal on a GTI lease. I told them exactly what i wanted and they matched it no problem! More

Great buying experience!!!!! I purchased a 2017 Jetta about a week ago. I love the car and can't say enough about my salesperson Justin. He was upfront and gave me the botto I purchased a 2017 Jetta about a week ago. I love the car and can't say enough about my salesperson Justin. He was upfront and gave me the bottom line price!!!!! I was very satisfied not being given the runaround!!!! In fact, I wanted a particular color and he found it for me at no extra cost!!!! It was such a positive experience a bought a second Jetta for my son!!!!!! Thanks to the managers Paul and Anthony who made the process go so smoothly!!!! More