Open Road VW of Bridgewater

Hassle-free, exceptional service, caring staff I cannot speak highly enough about my experience with Open Road VW in Bridgewater. From start to finish, I feel that I was treated with respect and fa I cannot speak highly enough about my experience with Open Road VW in Bridgewater. From start to finish, I feel that I was treated with respect and fairness. My salesperson, Marcus, was down to earth and honest. He was very patient with me when I was on the fence and needed some time to think—I did not feel pressured to purchase. Once I decided to go through with it, the whole team (including Justin and GSM Michael) truly bent over backwards to get me the best deal on financing. Each of the three men who worked with me was attentive, patient, respectful, not to mention warm and genuinely caring. Their interactions show that they are great people committed to helping others. Ultimately I left with the car of my dreams and they will have my business for years to come. Telling all my friends and family. Highly recommend! More

Professional excellence I’ve always had to haggle for a car. With my car sales associate Danny I was in and out in less than 3 hours. No hassle. Definitely will return for my I’ve always had to haggle for a car. With my car sales associate Danny I was in and out in less than 3 hours. No hassle. Definitely will return for my next car. More

Excellent service! I recently leased a 2019 Volkswagen Jetta SEL this week and everyone at Open Road VW was very nice and gave excellent service! I worked with Ben and h I recently leased a 2019 Volkswagen Jetta SEL this week and everyone at Open Road VW was very nice and gave excellent service! I worked with Ben and he was a pleasure to work with, very helpful and accommodating. I would definitely recommend going back to him. Justin helped with the paperwork and he made the process very easy, quick and fun! Overall the staff was excellent and would definitely go back with the service they provided. More

Grateful 😊 So happy with my certified pre-owned Tiguan ! Went in to lease a 2018 Tiguan but really loved the old body style of the 2015/2016 models. Although m So happy with my certified pre-owned Tiguan ! Went in to lease a 2018 Tiguan but really loved the old body style of the 2015/2016 models. Although my salesman Javier was wonderful and couldn’t have been more helpful Although it was Shawn (Hisham) that saved the day for me, by listening to me & facilitating a switch from a 2018 Tiguan lease, to a purchase of a certified pre-owned 2015 Tiguan SE. He was amazing and I am so greateful to both Shawn (Hisham) & Javier’ for their kindness & patience This is a GREAT dealership 👍 Run don’t walk there if you want a VW! More

My husband and I had a really great buying experience here. I highly recommend giving them a try. We purchased a preowned vehicle; the transaction was low pressure, relaxed and seamless. Danny Perez was real I highly recommend giving them a try. We purchased a preowned vehicle; the transaction was low pressure, relaxed and seamless. Danny Perez was really helpful. We were glad to have him walk us through the process. He was friendly, personally and most of all knowledgeable. Many thanks to him as well as the manager and finance director for a really nice experience. More

Good Deals and friendly staff We went to see the option for new car and ended up signing the deal. Staff really went extra step by offering us price match option. We went to see the option for new car and ended up signing the deal. Staff really went extra step by offering us price match option. More

Pre owned car purchase I had an amazing experience at open road vw . They were NOT pushy to purchase a vehicle from them at all. They were extremely nice , made me feel very I had an amazing experience at open road vw . They were NOT pushy to purchase a vehicle from them at all. They were extremely nice , made me feel very comfortable . That’s how all dealerships should be. More

Don't really know so can't comment price was great- everything else not so much. I ended up finding a better deal after the car i was coming to see was sold - was really angry and left price was great- everything else not so much. I ended up finding a better deal after the car i was coming to see was sold - was really angry and left a bad review that cannot be deleted now-in reality my feelings shouldn't persuade or dissuade anyone from doing business here. More

BUYER BEWARE!!! I went in to test drive a certified used Golf R and left only with a sour taste in my mouth and no car. The dealer told me that the internet price f I went in to test drive a certified used Golf R and left only with a sour taste in my mouth and no car. The dealer told me that the internet price for the vehicle was only if I did financing through them...fine ok whatever. Then the conversation continued and they ran the numbers for me. Upon returning and looking at the paperwork they had some random misc dealer fee in the amount of $2,300 dollars! When I questioned them they said it was for window etching and because I am using my own financing rather then theirs. I told them what etching? They told me when the car came into the dealership they etched the vin on key panels on the car for security. THIS DECISION was made by the dealer and I had to pay the fee for it...no no. That was their decision NOT MINE to do that. Then when I told them to take it off they resisted and said it was a common practice (which is a blatant lie). Finally at this point I just want to get a good price for the car and told them before I talk to my bank about financing what is the lowest they could go. The salesmen leaves and then comes back and tells me that he can't sell me that car unless I used their in-house financing and I can't use an outside finance/loan company AT ALL. Finally fed up with their games I got up and walked out. I bought a new GTI at another dealer and didn't run into any of the shady BS that this dealer was doing. BUYER BEWARE!!! More

Great Job Open Road!!! I don't usually give 5 stars but i spoke with their BDC manager Brian who made me laugh over the phone non stop. What a great place to buy a car from, I don't usually give 5 stars but i spoke with their BDC manager Brian who made me laugh over the phone non stop. What a great place to buy a car from, very relaxed, numbers are very straight forward. I made the deal over the phone with Brian and once i got there they had my car right out front waiting for me. Pleasant experience overall. Will recommend to my friends and family! More