O'Donnell Honda
Ellicott City, MD
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947 Reviews of O'Donnell Honda
Awesome Experience Mohammed Khan was a really great helper to my grandmom. He was very patient and helpful. He gave her multiple options which she could choose that fit Mohammed Khan was a really great helper to my grandmom. He was very patient and helpful. He gave her multiple options which she could choose that fit her financial need. He was very informative. I would recommend Mr. Khan to anyone in the Ellicott City area. Trust me his customer service and sales & leasing service is very welcoming and pleasant. More
Excellent experience in buying my new 2018 Honda Fit. Because I used to work in Customer Service, I consider myself very demanding and expect excellent service. That is just the type of service I receive Because I used to work in Customer Service, I consider myself very demanding and expect excellent service. That is just the type of service I received from Mr. Khan and Jason. They are excellent representatives of the organization. Congratulations! More
Great experience, great car Got my 2018 honda accord from here. Everything went smoothly though it be a bit slow. Would reccomend coming here again as they offer nice discounts o Got my 2018 honda accord from here. Everything went smoothly though it be a bit slow. Would reccomend coming here again as they offer nice discounts on the chemicals and make purchasing a car comfortable. More
Great dealership My wife and I have bought two cars here, and we have used the service department for 18 years. This is by far the best dealership and service departme My wife and I have bought two cars here, and we have used the service department for 18 years. This is by far the best dealership and service department in the area. More
A good deal and a good deal more! I had not bought a new car in 23 years so I was a little rusty but Everyone at this dealer made me feel comfortable and secure! Mr. Robert Wilkie was I had not bought a new car in 23 years so I was a little rusty but Everyone at this dealer made me feel comfortable and secure! Mr. Robert Wilkie was outstanding as a sales person. He had sold my wife a Honda 2 years ago and so I knew him from that very positive experience. I give him a 10 in every phase of the sale and he was very patient in explaining all facets of the car's operation. I am looking forward to years of ownership with my 2018 Honda Civic and I feel totally comfortable calling Robert if I have any questions. More
Worst car buying experience We purchased a used Toyota from Sam Abadom in April 2018. It was the worst experience in buying a car due to a couple of issues we had after the purch We purchased a used Toyota from Sam Abadom in April 2018. It was the worst experience in buying a car due to a couple of issues we had after the purchased of the car. One issue is still unresolved right now. During the price negotiation, Sam mentioned that the one missing Toyota hubcap from the car was already on order so the cost for the hubcap was included in the price of the car. Unfortunately, the wrong style Toyota hubcap were ordered two times despite the fact that we sent the picture of the current hubcap for the car. And last week we received very thin plastic aftermarket hubcaps that are not even the right size for the tires. I contacted Sam regarding this but was ignored. Multiple calls and voice mails to the Used Car Sales Manager, Dale Boswell, to discuss the issues with the purchase were also ignored. We are very disappointed in the lack of customer service and the unprofessionalism in handling this purchase. More
Purchased a new 2019 Honda Odyssey EX-L NAC/RES Sales associate Robert Wilkie assisted me in purchasing a new 2019 Honda Odyssey EX-L Nav/Res on Thursday the 21st of June. Robert was very helpful a Sales associate Robert Wilkie assisted me in purchasing a new 2019 Honda Odyssey EX-L Nav/Res on Thursday the 21st of June. Robert was very helpful and knowledgeable. My wife has purchased her Honda at this dealership several years ago and we are both very pleased with how they treat their customers. More
Very Pleased With my Purchase Mohammed was the first one who took the initiative to find us the vehicle we wanted in our price range and was willing to work with our situation and Mohammed was the first one who took the initiative to find us the vehicle we wanted in our price range and was willing to work with our situation and price range. Much appreciated sir ! We are beyond thankful ! P.s everyone in the dealership that I work with was very pleasant to speak with! More
Purchased a 2018 Honda Accord I recently Purchased an Accord from Odonnell Honda recently and couldn't be more happy with the process and the car. We actually purchased on Odyssey I recently Purchased an Accord from Odonnell Honda recently and couldn't be more happy with the process and the car. We actually purchased on Odyssey from Odonnell in 2014 and were equally pleased with the process. Stan Bailey was my Salesperson this time and he was very helpful and professional. Highly recommended! Thank you! you have a customer for life! More
Easy and enjoyable experience We came in to test drive, but ended up buying. Alex was very helpful, absolutely no pressure, and helped us choose what we really needed. Both Alex an We came in to test drive, but ended up buying. Alex was very helpful, absolutely no pressure, and helped us choose what we really needed. Both Alex and Brian were very knowledgeable and helpful throughout the entire process. This was our second Honda purchase from O'Donnell and I definitely recommend them. More