O'Donnell Honda
Ellicott City, MD
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947 Reviews of O'Donnell Honda
They are AMAZING!! My family and I purchased a New Honda from O'Donnell with Mohammed as the sales representative. The entire experience was amazing! Very professional, My family and I purchased a New Honda from O'Donnell with Mohammed as the sales representative. The entire experience was amazing! Very professional, very knowledgeable and personable. This will not be my last purchase with this dealership! More
Best car buying experience ever I’ve been buying cars for 50 years (telling my age I guess) and never had a better car buying experience. I thought I was going to have to negotiate a I’ve been buying cars for 50 years (telling my age I guess) and never had a better car buying experience. I thought I was going to have to negotiate and dicker but surprisingly got the price I was looking for right off the bat. And the process of closing the sale with paperwork went very smoothly. We went through about a 45 to 60 minute tutorial for the car, then signed the papers and we were gone. Start to finish, including the tutorial, was just 2 hours. Alex V was our salesman, and I’d highly recommend him. More
Great experience. Had a great experience at O'Donnell with David Edson. David worked with us to ensure we were completely satisfied with both price and service and they Had a great experience at O'Donnell with David Edson. David worked with us to ensure we were completely satisfied with both price and service and they did not disappoint. We especially appreciated the short amount of time it took from decision to driving away. We'd definitely return. More
Bad Experience On Saturday, August 11, 2018, I went to O'Donnell to purchase a car for my son that I saw on their website. I was negotiating with Kenny Kang, used c On Saturday, August 11, 2018, I went to O'Donnell to purchase a car for my son that I saw on their website. I was negotiating with Kenny Kang, used car sales, for the purchase of a 2008 Honda Accord. Kenny and I agreed on a price so we proceeded to move the deal forward. I called Kenny on Monday, August 13, 2018, to inform him the car was priced well above Kelly Blue Book Value, Kenny said to me that they do not use KBB they use NADA for pricing their cars. I proceeded to look on NADA while I was on the phone with Kenny and he did the same and according to NADA the book value of the car was $1,600.00 less than the sticker price of the car. Kenny said he would talk to the Sales Manager to see what could be done about the price. When Kenny called me back he said the price we negotiated was final and they he could not sell the car for less money. I said to Kenny that the price of the car had dropped $200.00 on August 12, 2018, so at least drop the price we negotiated by $200.00. Kenny and or the Sales Manager would not agree to drop the price, Kenny said this price was firm. The issue I had with this answer is the price point we were negotiating from changed so in my opinion the negotiations should have been given the opportunity to change but that was not the case. As Kenny and I continued to talk about the price I realized that Kenny and or the Sales Manager had no interest in what I was saying so I wrapped up the phone call and went to another dealership that same day and purchased a car and I felt the negotiations were fair and I received a fair price for the car I purchased. More
So delighted! Everyone was kind, friendly and helpful! Our transaction went as smoothly and quickly as possible. We’v been buying cars from O’Donnell for almost 30 Everyone was kind, friendly and helpful! Our transaction went as smoothly and quickly as possible. We’v been buying cars from O’Donnell for almost 30 years and have always done well. More
Exceptional Cusyomer Setvice Never thought I will have such a smooth experience in purchasing a new car. Mohamed Khan our sales person was an absolute joy to work with. Pushy sale Never thought I will have such a smooth experience in purchasing a new car. Mohamed Khan our sales person was an absolute joy to work with. Pushy salesmen are always a turn off for me and my husband, in this case we felt that we weren’t in for a bait. All our questions were thoroughly answered, we really took our time to make the decision and were very particular about the process and the details. Through it all he had been very helpful and never pushy. He kept us well informed all along and was very pleasant to deal with until we finally closed. Couldn’t have been happier. More
Great experience Excellent dealership. While doing research into compact SUVs we spoke to Terry Askin on the phone, and we were very happy to bring our business to O' Excellent dealership. While doing research into compact SUVs we spoke to Terry Askin on the phone, and we were very happy to bring our business to O'Donnell Honda. Terry was straightforward from the beginning and made the car-buying experience easy, calm, and honest. Highly recommend this gentleman. We were also impressed with the time Terry took to demonstrate all the features of the new CR-V we purchased, and to ensure all settings were set to our preferences. He knew the car inside and out and has continued to follow up to offer assistance. I'm looking forward to many years with this CR-V, and recommend O'Donnell to those in the market for a new Honda. More
Excellent service. Great price. I was served by Muhammad Khan who was very calm, patient and addressed all of my questions. He not only provided an excellent service but also gave me I was served by Muhammad Khan who was very calm, patient and addressed all of my questions. He not only provided an excellent service but also gave me a great discount which I wasn't able to find anywhere else on Honda Accord sport 2018. I will definitely go back if I need more cars in future. More
Best dealer We had an amazing experience at O'Donnell Honda. Very professional and well informed. Special thanks to Mr. Mohammad Khan for being so awesome. He wa We had an amazing experience at O'Donnell Honda. Very professional and well informed. Special thanks to Mr. Mohammad Khan for being so awesome. He was just great. More
Very good experience We had nice experience buying our new CR V with good support from Mohammed S Khan. Buying process was quick and easy except a bit more price we p We had nice experience buying our new CR V with good support from Mohammed S Khan. Buying process was quick and easy except a bit more price we paid for it. More