O'Donnell Honda
Ellicott City, MD
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947 Reviews of O'Donnell Honda
Very easy, no hassle experience We were very happy with our experience at O'Donnell Honda, especially with our salesperson, Alex Vinogradsky. We came in knowing the exact car and tri We were very happy with our experience at O'Donnell Honda, especially with our salesperson, Alex Vinogradsky. We came in knowing the exact car and trim we wanted to see/test drive. He did not try to change our minds or get us in a more expensive model/trim. After scanning a license, he gave us the keys and sent us on the test drive by ourselves. Other dealerships insisted on going with us or explaining every minute detail about certain systems before letting us drive. When we got back, he showed us the discounted price through True Car and that was that. No hassle, no hidden fees or tricks. This dealership also does not put any pre-installed packages on their cars so that you can get the base model if you want it, or can order those packages yourself at closing. Since we did not want or need any of the packages ourselves, this made things very easy. They also allow you to put down a fully refundable $100 deposit on any unsold car in their inventory so that it will not be test driven or bought before you are ready to make your decision. No one else offered that. After a few hiccups at other places during the car buying process, O'Donnell was a breath of fresh air. Alex was very personable and knowledgeable. We will definitely go back to him the next time we are looking for a car. Brian in finance/accounting was also great. After the car inspection and final test drive, I think we were done with the paperwork in about 15 minutes. That is unheard of! More
Awesome Experience provided by O'Donnel Honda Mohammed S Khan made the car buying process very easy and stress free! He made things go very smoothly and worked within my budget. He was very friend Mohammed S Khan made the car buying process very easy and stress free! He made things go very smoothly and worked within my budget. He was very friendly and made the car buying process very easy and smooth. I would recommend the dealership and especially Mohammed S Khan to my friends and family. Thank you O'Donnell and thank you very much Mohammed khan. More
Very Easy Process Mohammed made the car buying process very easy and stress free! He made things go very smoothly and worked within my budget. Mohammed Everyone was fri Mohammed made the car buying process very easy and stress free! He made things go very smoothly and worked within my budget. Mohammed Everyone was friendly and helpful. I would recommend the dealership to friends and family. More
Least stressful buying experience I've had Shayne made buying my Civic hatchback virtually painless and stress free. He's honest and a straight shooter. He made she I understood everything in m Shayne made buying my Civic hatchback virtually painless and stress free. He's honest and a straight shooter. He made she I understood everything in my new car and was very comfortable. I love my new car, and buying it was a pleasant experience! More
Second vehicle purchased Purchasing a car from O'donnell Honda is by far the best experience I've had. Just purchased my second vehicle from them in a year and they will alway Purchasing a car from O'donnell Honda is by far the best experience I've had. Just purchased my second vehicle from them in a year and they will always have my business. Shayne was the salesman (recommend you contact him) and Rajeev was the finance manager both times (recommend him as well) More
Great Customer Service Buying a new car has never been as simple and quick as our experience here! Mohammed worked with our budget and requests and showed us the perfect car Buying a new car has never been as simple and quick as our experience here! Mohammed worked with our budget and requests and showed us the perfect car for us. Overall, we were provided with a fantastic experience and service. More
Great car buying experience! From start to finish, buying a car at O'Donnell Honda was a great experience. The staff were friendly and knowledgeable. My sales rep, Alex, walked From start to finish, buying a car at O'Donnell Honda was a great experience. The staff were friendly and knowledgeable. My sales rep, Alex, walked me through all of the features on the car. I recommend this dealership and Alex to anyone looking to buy a Honda. I love my new Civic Hatchback! More
The best car buying experience ever!!! They were respectful of my time and listened to what I wanted and more importantly did not want. The sales rep (Sayed) was extremely knowledge able of They were respectful of my time and listened to what I wanted and more importantly did not want. The sales rep (Sayed) was extremely knowledge able of the vehicle and took his time to explain the features to me. I plan to come back in the future. More
Fantastic Experience I had a very good experience shopping my new Honda CRV at this dealer. My sales consultant 'Mohammed Khan' walked me through all the details and answe I had a very good experience shopping my new Honda CRV at this dealer. My sales consultant 'Mohammed Khan' walked me through all the details and answered all my questions and got a good dealer discounts for which i made my mind to buy my next car here. Mohammed Khan was very down to earth and has very good experience selling thousands of cars to customer. I recommend this dealer to get great buying experience. More
Great product - Exceptional customer service The customer service was exceptional from the moment I walked in until I drove away in my new car! Initially I was indecisive but Stan Bailey was extr The customer service was exceptional from the moment I walked in until I drove away in my new car! Initially I was indecisive but Stan Bailey was extremely patient and accommodating showing me a variety of options over several days while remembering my color preference 🙂. After considering other options and dealers I returned to ODonnells due to their attentiveness and expertise. More