O'Donnell Honda
Ellicott City, MD
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947 Reviews of O'Donnell Honda
A smooth experience! I really appreciated Stephen's time and patience through the decision process and for his help and knowledge with the purchase of my new Pilot! He was I really appreciated Stephen's time and patience through the decision process and for his help and knowledge with the purchase of my new Pilot! He was friendly, helpful, and by no means pushy. The overall experience was a positive one and I would recommend O'Donnell to friends and family! Thank you! More
No Hassles I had bought a previous car from O'Donnell and was expecting a similar great experiencing and they didn't disappoint. I used USAA car buying service a I had bought a previous car from O'Donnell and was expecting a similar great experiencing and they didn't disappoint. I used USAA car buying service and it was as easy as pie. Heartily recommend them. There service department is also great. More
My best car buying experience in 30 years I dread the car buying experience, and had not bought a vehicle in 18 years. My Honda CRV served me exceptionally well, but the time had come. Shayne I dread the car buying experience, and had not bought a vehicle in 18 years. My Honda CRV served me exceptionally well, but the time had come. Shayne Wilson could not have been more helpful or pleasant! He was very knowledgeable and explained the technology that was a tad overwhelming to me. Everyone I met at O'Donnell was friendly. I didn't need to haggle because the trade and pricing they offered were, based on my research, quite fair. I was very pleased with the deal and love my new HRV! More
Outstanding Service We are a Family of five and needed a vehicle to accommodate all of us. Terry is our families got to salesman. We drove off in our 2019 Honda Odyssey E We are a Family of five and needed a vehicle to accommodate all of us. Terry is our families got to salesman. We drove off in our 2019 Honda Odyssey EX at the price we wanted. I even went back two days later with questions, texted Terry and he came right out to the van when I pulled up, got in and went over all the tech questions I had. Thank you Terry More
Very Happy Customer! My entire buying experience at O'Donnell Honda was great - everyone was professional, pleasant and extremely helpful. I went in one day to do a test My entire buying experience at O'Donnell Honda was great - everyone was professional, pleasant and extremely helpful. I went in one day to do a test drive, then returned a few days later after test driving other vehicles. I never felt pressured - in fact, Alex had so much patience while I debated and went back and forth on which color to choose! He easily walked me through the buying process as well as the many features of my new vehicle and even followed-up the next day to see if I had any questions. O'Donnell Honda made buying my first ever new car painless and I am a very happy customer! More
The Service Department is great! Brought the car in before work to have tires rotated and oil changed, Went into the very comfortable waiting area, had some good coffee, and was back Brought the car in before work to have tires rotated and oil changed, Went into the very comfortable waiting area, had some good coffee, and was back on the road in 45 minutes! More
Very satisfied Used USAA buying service. Very pleased with the quick response and smooth buying process. Staff were very professional and courteous. No pressure s Used USAA buying service. Very pleased with the quick response and smooth buying process. Staff were very professional and courteous. No pressure sale. Thank you. More
Great service! Stephen Tasselmyer was awesome! He was very prompt in responding to all my inquiries re 2019 CRV Touring AWD. After searching other dealers for the b Stephen Tasselmyer was awesome! He was very prompt in responding to all my inquiries re 2019 CRV Touring AWD. After searching other dealers for the best deal. He had the best offer. He was kind, accommodating and very professional. He provided great service, and was very helpful. He was patient with me teaching how to operate the hi tech stuffs in the car. Overall, my husband and I were very satisfied with the service. More
Trusted Experts This is my second experience working with Terry. He listens carefully to your needs and questions. There is no request too great. After purchasing the This is my second experience working with Terry. He listens carefully to your needs and questions. There is no request too great. After purchasing the car he patiently went through each aspect of the car so that I felt confident in getting the most out of my car More
Service is Excellent I was not looking forward to sitting and waiting to get my car serviced. But, I was pleasantly surprised to get a friendly greeting and top notch, exp I was not looking forward to sitting and waiting to get my car serviced. But, I was pleasantly surprised to get a friendly greeting and top notch, expedient service. My bill was reasonable. My Service Advisor was professional, friendly, patient and very informative. The customer waiting area is clean and the seats are comfortable. Plus, the coffee is pretty good. Great place to purchase a car, and, to have your car serviced. More