O'Donnell Honda
Ellicott City, MD
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947 Reviews of O'Donnell Honda
Easy & Pleasant I never thought I would be able to say that buying a car was an easy and pleasant experience but Shayne Wilson made it so. He never gave my husband a I never thought I would be able to say that buying a car was an easy and pleasant experience but Shayne Wilson made it so. He never gave my husband and me the hard sell. He never pressured us. He was always pleasant, patient and helpful. We will certainly recommend Mr. Wilson and O'Donnell Honda to all of our family and friends. More
Great experience Professional, prompt and fair. The service is excellent. The customer waiting room is more like a coffee shop. Includes waiting area, current newspape Professional, prompt and fair. The service is excellent. The customer waiting room is more like a coffee shop. Includes waiting area, current newspapers, magazines, television, snacks and drinks. There is a small play room for toddlers. Also a few cubicles for working including wifi. This is the way service should be done. Thank you. Well done. More
My exoerience at o’dOnnell Honda. The people here were so good to me and my family. We brought our 2 year old along, and we didn’t think we’d be buying a car right away. But we were so The people here were so good to me and my family. We brought our 2 year old along, and we didn’t think we’d be buying a car right away. But we were so impressed with them in education steely accommodating all of our needs, it was a pleasant experience. I will definitely be using them again. More
No hassle pricing, exceptional service I contacted several dealers for quotes on a new Honda Civic. Some avoided to give direct prices through email, asking me to visit their dealerships fi I contacted several dealers for quotes on a new Honda Civic. Some avoided to give direct prices through email, asking me to visit their dealerships first. Others have quoted much higher prices than what I knew it should be a fair one. The second day I contacted O'Donnell Honda for a price quote on the Civic trim I wanted, they came back to me with an offer that beat by at least $300 the second best offer I had. It took less than two hours to close the complete deal when I came to pick my new car, including the appraisal for my trade in, financing, and the training session to learn the new features of the new Civic. Terry was amazing, very efficient, extremely amicable and knowledgeable. More
Excellent Service!!! Mr. Khan was very helpful and accommodating. I just bought my first brand new car. Really thankful Mr. Khan helped my choose the right one. He was ver Mr. Khan was very helpful and accommodating. I just bought my first brand new car. Really thankful Mr. Khan helped my choose the right one. He was very patient with me throughout the whole process. I am so glad I came to this dealership! More
Easiest and most pleasant car buying experience ever! We had a most pleasant car buying and trade in experience ever. We live out of state and we first contacted this dealership by phone. Within 10 m We had a most pleasant car buying and trade in experience ever. We live out of state and we first contacted this dealership by phone. Within 10 minutes we were assigned to our salesman, Shayne Wilson. Shayne was so easy to work with and he found what we were looking for and we made arrangements to come up and negotiate a trade in and buying a new Honda Hybrid. Shayne was very knowledgeable about the car and all of the "bells and whistles". All transactions went smoothly and there was never any pressure to buy. This is the second Honda Hybrid that we have purchased so we know what a good reliable automobile we were purchasing. We give this dealership and especially oou salesman, Shayne Wilson, a 10 +++++ Tom and Ginny Green Frankford, Delaware More
Amazing service Mohammad did everything so nicely and patiently. This is my second time buying a car from him. First was an accord, second is a civic. Thank you for h Mohammad did everything so nicely and patiently. This is my second time buying a car from him. First was an accord, second is a civic. Thank you for helping me get a low price and being so kind. More
Very Easy Terry and Brian were outstanding to work with,never pressured anything on you just asked what your needs were to help you best. Great Experience. Terry and Brian were outstanding to work with,never pressured anything on you just asked what your needs were to help you best. Great Experience. More
Smooth transition. The process of buying my car, from Day 1 to the day I drove away in my 2019 Civic Sedan, couldn't have gone any better. It was evident that Shayne Wi The process of buying my car, from Day 1 to the day I drove away in my 2019 Civic Sedan, couldn't have gone any better. It was evident that Shayne Wilson had the knowledge and experience needed to do his job as well as he did. I could clearly see that he was a people-person, and also that he made every effort to make the car-buying experience as pleasant as possible. More
Disappointed Purchased a used Crv 2006 On November 17. , 2028. I drove the car for 1 week and noticed my brakes were grinding. Took the vehicle to service it neede Purchased a used Crv 2006 On November 17. , 2028. I drove the car for 1 week and noticed my brakes were grinding. Took the vehicle to service it needed brakes and rotors. I took the vehicle to Owings Milks Honda for the first oil change and they told me it had an oil leak, heat shield was missing and the differential damper was bad. I expected since the car had passed Md inspection and to be going to a reputable dealership these issues would be handled before selling cars to customers ? More