O'Donnell Honda

Worst Customer Service Ever !! ADMITTED that they throw away personal items in vehicle and it’s the customers fault for leaving it. Misdiagnosed my car and refused to show me proof ADMITTED that they throw away personal items in vehicle and it’s the customers fault for leaving it. Misdiagnosed my car and refused to show me proof of what service they provided! Utterly and awfully treated with disrespect nor as a customer. corporate was also involved. More

Fast and reliable service I went for oil change they found that the break pad for rear tires need to be replaced. It toke less time for me to get both job done in one visit. Th I went for oil change they found that the break pad for rear tires need to be replaced. It toke less time for me to get both job done in one visit. Thanks, Ahmad More

Great price on CRV. Good service. Got a great internet price. Got though finance quickly. They did not try to add any additional fees/options/markups that I did not want. Got a great internet price. Got though finance quickly. They did not try to add any additional fees/options/markups that I did not want. More

Good sales and service experiences We have been buying vehicles and having them serviced at O'Donnell for 10+ years. They have provided good value quality service on our cars during tha We have been buying vehicles and having them serviced at O'Donnell for 10+ years. They have provided good value quality service on our cars during that time. More

Not pleased with this experience. April 2019 I arranged to have my non-working 2004 Accord taken to O'Donnell Honda requesting a full diagnostic to determine the problem(s). Received a April 2019 I arranged to have my non-working 2004 Accord taken to O'Donnell Honda requesting a full diagnostic to determine the problem(s). Received a call later the same day saying that my car was ready and it was the battery. While on the phone with the service rep the first time, I informed him that it may not be just the battery which is why I requested a full diagnostic to begin with, along with the fact that my husband was going out of town and I had emissions coming up. Keep in mind, the car is non- working. I go to pick up the car, was told that the only problem was the battery. The very next morning my husband goes to take the car through emissions before he heads out of town and the car would not even turn over. Weeks later when I can get back around to this, emissions has passed so I have to deal with that, I call O'Donnell to have the car towed there this time (they refused to assist with this even though they had the car there and did not do what was asked; the manager has yet to return my call), and I told them what I needed again, this time I suggested checking the starter. Turns out, it was the starter. Typically, I have very good experiences at O'Donnell. This time was not the case. Unsure at this point if I would continue to recommend this service center. Question - I am looking to find what would be a reasonable price or range for a starter in a 2004 Accord? Thanks in advance. More

The Best Dealership Ever O'Donnell Honda is the absolute best dealership I have ever done business with. From sales to service they are so very pleasant to do business with. T O'Donnell Honda is the absolute best dealership I have ever done business with. From sales to service they are so very pleasant to do business with. They are unlike any dealership I have ever experienced. and I have dealt with quite a few in my many years. More

We love O'Donnell! We've purchased three cars from O'Donnell. Stan was very helpful, friendly and low stress! We highly recommend O'Donnell to family and friends. We've purchased three cars from O'Donnell. Stan was very helpful, friendly and low stress! We highly recommend O'Donnell to family and friends. More

Great Experience!! Mohammed made my experience buy a new car from Dealership an great experience from start to finish. Took his time, made me feel very comfortable, proc Mohammed made my experience buy a new car from Dealership an great experience from start to finish. Took his time, made me feel very comfortable, process was cut & dry and to the point of what i was looking for cost wise. Would definitely recommend him to anyone looking to purchase a car. More

Battery Warranty I installed my new battery from other Honda dealership and my battery is still under 100 month prorated warranty. as per Honda, I am getting 50% disco I installed my new battery from other Honda dealership and my battery is still under 100 month prorated warranty. as per Honda, I am getting 50% discount on new battery. Customer service agent did not applied 50% discount on my battery and he did change little extra and minus core price and made sum with 50%. They make bill that lost my 20 dollar and also charge me around 15-18 dollar for installation. I never heard that warranty charge for installation. Trying to get extra money and show like they give us discount. Did not satisfied with service. I also send message to call me their supervisor or manager but I did not get any call yet. They do not care about customer as long as they get money out of customer pocket. More

Great Experience Very smooth transaction, low stress. Very professional. I would highly recommend this dealership. I will go back for future car needs. I love my new c Very smooth transaction, low stress. Very professional. I would highly recommend this dealership. I will go back for future car needs. I love my new car. More