Northtowne Mazda
Kansas City, MO
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339 Reviews of Northtowne Mazda
Friendly, simple, no-pressure I had a great experience with Northtowne Mazda. The staff was attentive and friendly and i felt like they were trying to get me a good deal with the c I had a great experience with Northtowne Mazda. The staff was attentive and friendly and i felt like they were trying to get me a good deal with the car I would be happiest with. Also, the whole process was pretty easy and painless. Definitely have a smooth system. More
Excellent sales staff Gene is one of the best salesmen I have ever had the pleasure to work with. He was very intuitive and listened to what I wanted in a vehicle and matc Gene is one of the best salesmen I have ever had the pleasure to work with. He was very intuitive and listened to what I wanted in a vehicle and matched me with the perfect Mazda. More
Effortless Car Buying Experience I've been to the dealership multiple times to have my oil changed. It finally came time to find a new car and I had so much help from Gene, Tom, and T I've been to the dealership multiple times to have my oil changed. It finally came time to find a new car and I had so much help from Gene, Tom, and Tim. Gene took so much time to show me my options and then show me all the features my new Mazda 3 had to offer. Tom went through the process of purchases vs. leasing and helped me decide what was best for me. Tim went through the paperwork and explained everything to me in detail. I left with zero questions because all three men gave me more than enough information on every part of the process. I couldn't imagine going to another dealership. More
Great Car buying Experience I recently bought a used Hyundai Elantra from Northtowne Mazda. Mike Schwally was very friendly and helpful. I did not feel pressured at all, and th I recently bought a used Hyundai Elantra from Northtowne Mazda. Mike Schwally was very friendly and helpful. I did not feel pressured at all, and that was unusual for a lot of dealerships. I love my new car and would recommend this dealership to a friend. I would tell them to ask for Mike, he was great! More
Easiest New Car Ever Appreciate all of the help and guidance buying my new CX5! Second in family to buy this Model from this salesman . Down to earth, not pushy, explaine Appreciate all of the help and guidance buying my new CX5! Second in family to buy this Model from this salesman . Down to earth, not pushy, explained everything. Gene even made sure i knew how to work everything before leaving the lot. Will definitely send everyone to him. More
Excellent We went through all the options from new to used. I ended up buying a brand new Mazda 3 which is going to save me gas money from the truck that I trad We went through all the options from new to used. I ended up buying a brand new Mazda 3 which is going to save me gas money from the truck that I traded in. Mike and Tom were awesome and very helpful. Mike took the time to go through all of the bells and whistles on the vehicle, while Tom was very quick to get all the behind the scenes stuff done. Thanks guys! More
Car Buying Process where I am in Charge This was, by far, the easiest and most enjoyable car buying experience I have ever encountered. I did my own research in advance of my visit/test dri This was, by far, the easiest and most enjoyable car buying experience I have ever encountered. I did my own research in advance of my visit/test drive. Mike Schwally was my sales advocate. I use the term sales advocate as I did not feel like he was a stereotypical car salesman. Rather, I felt I had an advocate in my corner to assist with getting me into the car I desired. Mike was knowledgeable of the product and served as my representative to get me the car I wanted at the best price with the most advantageous financing option. Having done my research in advance, I knew what I was prepared to offer for the vehicle, below the MSRP. The initial offer made by Mike and the financing team was within $100 of my intended offer at a financing option better than I had anticipated. Overall, I found the entire experience to be easy, informative, and actually enjoyable (a phrase I never thought I would say in conjunction with a car purchase). As a first time Mazda buyer, I was left with a great impression of the car company and Northtowne Mazda as a representative of the product. If I could make two specific recommendations, I would say to do your homework and go to Northtowne Mazda. More
First Time Buyer I'm almost done with college and decided that it was time to buy my own car. I have an uncle who works with cars so he knows quite a few people in the I'm almost done with college and decided that it was time to buy my own car. I have an uncle who works with cars so he knows quite a few people in the car industry. He did most of the leg work and gave me a list of cars to look at and who to talk to about them. The Mazda 3 was one of his top choices and Northtowne Mazda was where he told us to go. I dealt with Tom Hinkins and Steve Pheffer mostly and both were extremely helpful. I never felt pressured into purchasing the car that day and they were extremely forthcoming with information. I felt incredibly comfortable talking to them especially since I was buying my first car. After deciding to buy the Mazda, I was never put under any pressure to purchase anything extra. They made everything very easy and simple and they made me feel like family. I would recommend Northtowne Mazda to anyone looking to buy a new car because the dealers were incredibly helpful and courteous. I wasn't expected to do anything and I was never put under any pressure. I'm extremely happy with the decision I made and I think everyone should at least look at a Mazda when making their decision. More
Paul is awesome! Bought a new CX-3 from Paul a few months ago, while he is quiet, he let me find and experience the vehicle perfect for me! Bought a new CX-3 from Paul a few months ago, while he is quiet, he let me find and experience the vehicle perfect for me! More
Professional, To the Point, Courteous, Straightforward Listened, Addressed all questions and concerns, Professional, Timely, No wasted time, No pressure. Would recommend and / or do business with them aga Listened, Addressed all questions and concerns, Professional, Timely, No wasted time, No pressure. Would recommend and / or do business with them again. Stay tuned for my review after first service. More