Northtowne Mazda

You know those dealerships where within the first 2 minutes you know you don't want to buy a car from them and you don't trust the salesperson to have your best interests at heart? Well, this isn't tha minutes you know you don't want to buy a car from them and you don't trust the salesperson to have your best interests at heart? Well, this isn't that dealership. My experience at Northtowne was as good as I've ever had. Everyone was personable, friendly, and came across as wanting me to end up with the car that made the most sense for me. I never felt pushed towards a certain car but rather, that everyone wanted to help me get the information I needed so I would be able to know which model was right for me. In particular, my salesperson Jason Chandler, was outstanding in helpfulness and made the process of narrowing down my choice a pleasure rather than a chore. I did a lot of research of different vehicles and their values and I found at Northtowne they had priced the vehicles at very reasonable rates. I hate knowing that a dealership has added thousands of dollars to their sticker hoping a sucker will take it at that price, but knowing that if I want it at the price that it should go for I'll be spending several hours in negotiations. Didn't have to deal with that at Northtowne. Priced reasonably from the get-go. They won't be offended by a little negotiation but really, you won't need to do much to know you're getting a good car at a good price. Overall, my experience with Northtowne was outstanding. I talked with some other customers who were in getting regular service done to their vehicles they all said they loved their cars and they'd loved doing business with Northtowne. I'll be back! Thanks Jason, Tom, Tim, and Mark! More

The high rating was due to the professionalism and knowledge of the product by your sales representative Jason Chandler. Althought I bought a 2012 VW he was able to sell in this lot providing the inf knowledge of the product by your sales representative Jason Chandler. Althought I bought a 2012 VW he was able to sell in this lot providing the information needed along with the understanding of what I was looking for in a vehicle. There was no high pressure, he was patient while it took driving several cars before I made up my mind. I purchased a 2012 Passat diesel which I love. Northtowne was out of the car I was wanting and although I was told it would take at least 2 to 3 months to receive, it was delivered within 4 weeks. This is my 3rd VW but I can honestly say the treatment I received at Northtowne was exceptional and I would not hesitate to recommend Northtowne. More

If you are looking to buy a car, go see Jason Chandler. He was by far the best saleman I have ever dealt with. He was so nice, listened to everything I said I wanted in a car. Before long, he had some ve He was by far the best saleman I have ever dealt with. He was so nice, listened to everything I said I wanted in a car. Before long, he had some vehicles for me to look at. Although I bought a Hyundai, he was able to still help me thru everything. He is definately someone you want to deal with if you are looking for a Mazda, Hyundai, Suzuki etc. More

Wonderful and relaxing experience with providing a lot of options to fullfil our needs. We bought our first Mazda in 2009 from this dealership and returned for that reason they go the extra mile to assist y options to fullfil our needs. We bought our first Mazda in 2009 from this dealership and returned for that reason they go the extra mile to assist you without added pressure to get the sale completed. No hassles just straight forward and good business management. More

I was in a tight spot financially with my previous Mazda and I made the decision to look around to possibly trade in my old Mazda for a new one. Being a Mazda owner for 5 years now, I have been to many othe and I made the decision to look around to possibly trade in my old Mazda for a new one. Being a Mazda owner for 5 years now, I have been to many other Mazda dealerships in KC. But the staff at Northtowne Mazda has no other comparison. Absolutely the most knowledgeable, friendly, helpful and HONEST staff that you could ever hope for. Gene was able to help me find a car that would fit my needs and Tom took care of meeting my budget needs while purchasing the car. We were able to work out a deal to pay off my old Mazda and get me into a new Mazda with the payments that met my criteria. In the end, I went to this dealership to buy a car and I left this dealership having made new friends and buying a new car. I would recommend this Mazda dealership to anyone, regardless of where you may live. The journey is worth the service that you will be provided. I would like to thank Tom and Gene both for providing outstanding service to a customer in a tight situation. I couldn't be more pleased with this transaction and the service that I received. More

Jason Chandler is the employee who I dealt, and is the most friedly, outgoing salesperson I ever met, he listen what I needed and my butdget and he helped me until I was satisfied with the deal. I was so most friedly, outgoing salesperson I ever met, he listen what I needed and my butdget and he helped me until I was satisfied with the deal. I was so satisfied the way he treated me I went back a year later and bought another car. So if you stoped at northtowne mazda make sure to ask for jason, he is going to take care of you.. thanks jason javier hernandez More

Jason was great to work with. He treated me fair and did everything possible to make me happy. I never felt pressured and I always felt comfortable during the process. This is the 5th new car I have bough everything possible to make me happy. I never felt pressured and I always felt comfortable during the process. This is the 5th new car I have bought and this was by far the best experience I have ever had. I highly recommend Jason. Tim (Finance Manager) was great also and I look forward to using the service department as well. I think this Mazda dealership is way ahead in customer servive from others that I have experienced. More

In August of 2011, my wife and I were facing replacing the entire fuel line of one of our cars. The cost of this replacement would easily reach $1,000.00 or more. We agreed that buying a new car was our b the entire fuel line of one of our cars. The cost of this replacement would easily reach $1,000.00 or more. We agreed that buying a new car was our best choice. We went to various dealers, Toyota, Nissan, and Honda. Nothing grabbed our attention so we heard about Northtowne Mazda. Jason, Tom, and the guys were extremely courteous, kind, and patient. This was not something that we were planning to rush into and just buy the first vehicle that looked and drove fine. We test drove the CX-7 and loved it! The 0% financing, no down payment for 90 days, and dollar incentives were too good to pass up; however, it was the staff at Northtowne that made the difference. They treated us with respect and that is what we were not getting at the other dealerships. Even today, they still treat us as if we are customers. I can promise you the next time we are looking for a car, whether it be new or used, Northtowne Mazda will be our destination. More

This was the best car purchasing experience I've ever had. Tom Hinken, Sales Manager, was extremely knowledgeable of financing options (lease vs. purchase) and how they applied to my financial situation had. Tom Hinken, Sales Manager, was extremely knowledgeable of financing options (lease vs. purchase) and how they applied to my financial situation. This was my first car lease and I'm so glad Tom explained both options well enough that I was able to determine that leasing is the best option for me. He was also very knowledgeable about Mazda products which, again, helped me determine which vehicle was best suited for my needs in a vehicle. Tom was very friendly, helpful, patient and I felt he really cared about helping me find the best vehicle and finance option for me. I trust Tom and his advice. I will never go to another dealership or salesman. I will only work with Tom in the future and I highly recommend him to friends and family members. More