Northtowne Mazda

My recent experience with Northtowne Mazda was amazing. I was very fortunate to have Jason Chandler as my salesperson and would highly recommend him to anyone looking to purchase a vehicle. Jason went ab I was very fortunate to have Jason Chandler as my salesperson and would highly recommend him to anyone looking to purchase a vehicle. Jason went above and beyond to make sure that I got the perfect vehicle to meet my every need. He could answer every question I had and was never pushy or high pressure. I will definitley recommend Jason and Northtowne Mazda to my friends and family. Was a great experience and I will go back to purchase my next vehicle. More

Rude' was an amazing sales partner in our purchase of our new-to-us Mazda CX-30! He did such a wonderful job listening to our needs and helping us truly find the right car for us. Someone we will certainly g new-to-us Mazda CX-30! He did such a wonderful job listening to our needs and helping us truly find the right car for us. Someone we will certainly go back to for our next purchase! More

We recently purchased a Mazda CX-5 from Northtowne Mazda. The entire experience was positive. The salesman Jason Chandler was extremely helpful and professional. He explained all features of the car in grea The entire experience was positive. The salesman Jason Chandler was extremely helpful and professional. He explained all features of the car in great detail and spent as much time as we needed to make a decision. Highly recommend Jason and the dealership. Thank you! Dan and Rina Kay More

I've been a satisfied service and sales customer of Northtowne Hyundai. Recently, I needed to have a rear passenger door adjusted and made an appointment with their body shop near their Mazda operatio Northtowne Hyundai. Recently, I needed to have a rear passenger door adjusted and made an appointment with their body shop near their Mazda operation. Just like the service center, the staff was helpful and professional and immediately knew how to fix the problem. They did so while I waited and not only is the door adjusted properly now, and an annoying wind noise is now gone. I was impressed by how the technician and service manager both wiped off the fingerprints from my car after the adjustment. I cannot complain about the price charged. I examined some of their cars with repaired collision damage and found them to be expertly repaired. Like the Hyundai service center, the body shop has an obvious commitment to quality and customer satisfaction. More

I purchased my CX 5 which I love from northtowne Mazda. Process was very fast and all questions answered respectfully. Recently I went in for oil change and when checking in my service advisor Josh informe Process was very fast and all questions answered respectfully. Recently I went in for oil change and when checking in my service advisor Josh informed me I had a recall on hatch control. He said it would take an extra hour but indicated they would make every effort to get done sooner. To my surprise Josh arrived in waiting area just under an hour later telling me all work was completed. Could not have gone better. Recommend to ALL. Thank you Regards Paul Lashmet More

I just purchased my third car from Northtowne Mazda. My family has purchased many more cars from them too. They never disappoint! I always work with Tom and Jason. They always go above & beyond! They provi family has purchased many more cars from them too. They never disappoint! I always work with Tom and Jason. They always go above & beyond! They provide great knowledge and service. I don’t think I’ll ever buy a car from anywhere or anyone else. I trust them and value their expertise and opinion! Tim (the finance guy) also goes over the paperwork diligently. He takes his time and explains everything, which I really like. My stepdad is also a mechanic and he loves Northtowne Mazda! Highly recommend! More

Poor service team and awful customer service; NO GM availabl Buyers beware! Purchased a brand new CX-9 Signature series and immediately noticed the passenger seat didn't warm. Service advisor, Eric, handled our Buyers beware! Purchased a brand new CX-9 Signature series and immediately noticed the passenger seat didn't warm. Service advisor, Eric, handled our vehicle and after 10 days of being in the shop, he felt confident that the issue was resolved. Within 24 hours, the seat again wasn't heating. I called Eric to reschedule and he became defensive claiming "it read 100 degrees when it left here." He also asked if our weight was appropriate to "activate the heated seat." I was treated poorly and we were redirected to the Service Manager, Brian, who agreed when I dropped my car off that "there was a noticeable difference in my passenger heated seat compared to the other ones." After another week in the shop, Mazda now claims there is nothing they can do for us and "this is just how it is." Telling us, "You'll need to contact customer care." He admitted there was still a problem with our seat, but they're done trying. We also have an inoperable bluetooth that they're now refusing to look at and told us we will have to take our vehicle elsewhere. This car still has temp tags and Mazda service refuses to address our concerns or offer any further service. This is also there top of the line model and has had flaws since delivery. We also asked to speak to the general manager upon arrival and he was "not available" Very unfortunate as we had a pleasant experience purchasing our first Mazda 6 through them. More

Sales Manager was very disrespectful in negotiation. Worked with Rude' Grdinovac and Tom Hinkin. They asked my offer on the car and laughed at it. When I confronted the sales manager, he admitted he la Worked with Rude' Grdinovac and Tom Hinkin. They asked my offer on the car and laughed at it. When I confronted the sales manager, he admitted he laughed and said he didn't think I could hear him. The show room floor is an open area where you can hear all conversations. The dealership is very disrespectful and lacked professionalism. Rude' and Tom didn't seem to care if he sold the car or not. More

Men Of Their Word I have bought cars for many years and this had to be one of the most easiest purchase. The sales staff were great. The Manager was upfront and worked I have bought cars for many years and this had to be one of the most easiest purchase. The sales staff were great. The Manager was upfront and worked with me. Then when I got to the finance it went so smooth. What was promised to me was delivered on time and more. Will be coming back here if I need to purchase another vehicle. Its nice to see men stand behind what they say these days. And a GOOD FIRM HANDSHAKE can still seal a deal. Thanks More

Got new car and the experience was great! Drove from wichita to purchase a car and they held it for me so it didn't get sold out from under me. I loved working with the people here, they are s Drove from wichita to purchase a car and they held it for me so it didn't get sold out from under me. I loved working with the people here, they are so nice and not pushy at all. Could not have asked for a more pleasant time. Car was competitively priced and financing was painless. Thank you all so much for making a car purchase a positive experience! More