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Northtowne Mazda
Kansas City, MO
339 Reviews
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339 Reviews of Northtowne Mazda
June 04, 2016
Excellent Customer Experience I visited Northtowne Mazda over Memorial Day weekend and purchased my first Mazda. I had previously visited Overland Park Mazda and was very turned of I visited Northtowne Mazda over Memorial Day weekend and purchased my first Mazda. I had previously visited Overland Park Mazda and was very turned off by how cocky they were - gave the impression they did not need my business. This was not the case with Northtowne Mazda. Gene Barnett was very friendly and helpful. He made his very best effort to get me the best deal on my vehicle. Tim McGeeney made the paperwork process simple and quick. I love my vehicle so far and will more than likely be purchasing another Mazda (from Northtowne Mazda, of course). More
by CMSUxc2006
Employees Worked With
Tom Hinken, Gene Barnett, Tim McGeeney
June 01, 2016
Great Customer Service This past Memorial Day Weekend was my first experience at Northtowne Mazda. Gene was very informative and answered all of my questions with ease. Ti This past Memorial Day Weekend was my first experience at Northtowne Mazda. Gene was very informative and answered all of my questions with ease. Tim also made the paperwork process smooth and easy. I am so grateful for their help. I will recommend Gene, Tim, and this dealership to anyone I know looking for a new/used car. More
by megmcc24
Employees Worked With
Gene Barnett, Tim McGeeney
May 30, 2016
Great strait forward service I have now purchased 2 cars over the years from Gene at Northtowne Mazda and have been very pleased with both the cars and service I received from the I have now purchased 2 cars over the years from Gene at Northtowne Mazda and have been very pleased with both the cars and service I received from them. Gene is very straight forward, doesn't play games and really tries to help you get the best deal possible. A very clean and nice dealership with play area for kids is a bonus too. I would absolutely recommend both Gene and Northtowne Mazda, and will definitely be returning in the future! More
by SarahSeura
Employees Worked With
Gene Barnett, Tim McGeeney
May 20, 2016
Taking advantage of people My wife needed an oil change. The bill was over $130 after they took advantage of her by telling her she needed an engine air filter as well as a cabi My wife needed an oil change. The bill was over $130 after they took advantage of her by telling her she needed an engine air filter as well as a cabin air filter, both at ridiculous prices plus labor charges. I had to plug the wiring harness in myself after she returned home because she said the fan would not come on. Labor should take less than 5 minutes. Neither filter needed changed. Also a $60 oil change for a 4 cylinder car? Come on!? Just another business that takes advance of unknowing customers. More
by Ninja1000
Employees Worked With
Cody. 3442
May 11, 2016
Family Friendly Service Our experience at the dealership was first-class. From the sales man to the finance manager. The process was quick and smooth. All around friendly sta Our experience at the dealership was first-class. From the sales man to the finance manager. The process was quick and smooth. All around friendly staff. More
by bkaswing
Employees Worked With
Gene Barnett, Mike Schwally
May 09, 2016
Highly recommend! If you're looking for a Mazda, there's no reason to look anywhere else. I've just purchased my third Mazda from Northtowne. I worked with Gene & Jas If you're looking for a Mazda, there's no reason to look anywhere else. I've just purchased my third Mazda from Northtowne. I worked with Gene & Jason on these purchases and they made each transaction a comfortable experience. The dealer prices their used cars very fairly & I felt no need to haggle for a better price. More
by Mike Southard
Employees Worked With
Jason Chandler, Gene Barnett, Tim McGeeney
May 07, 2016
Best Place Ever! I am a 23 year old female, who had so much anxiety about going alone to purchase a new car by herself. With rocky credit, and a few resources, I walke I am a 23 year old female, who had so much anxiety about going alone to purchase a new car by herself. With rocky credit, and a few resources, I walked into Northtowne Mazda and was completely blown away by the level of service I'd received. Every. Single. Person, was kind, concerned, helpful, and very patient. It was almost like a freak show! Ha! I mean, seriously, when do you ever go into a dealership and not feel hounded or taken advantage of? It was an unbelievable experience and I am totally thankful to God for leading me to such a great place. They went well above and beyond to make sure I was able to drive away AND to make sure it was completely affordable for me (WHO DOES THAT?!)! If I could recommend my dog to get a car from here, I totally would. Special thanks to Rude, Tom, and Tim for honestly, being some of the best people I've ever met. And special thanks to the guys who opened the door for me both days that I came (it's the little things). I am appreciative! I love Northtowne Mazda! More
by sparkelle
Employees Worked With
Rude, Tom Hinken, Tim McGeeney
May 04, 2016
Easy lease rollover experience The rollover experience was nearly seamless. The sales rep and the dealership made it an easy experience. From locating the vehicle I desired to facil The rollover experience was nearly seamless. The sales rep and the dealership made it an easy experience. From locating the vehicle I desired to facilitating the turn in of my 2014 CX5...all efficiently! More
by Dennis Watkins
Employees Worked With
Tom Hinken, Gene Barnett, Tim McGeeney
April 28, 2016
The Best, Honest, dependable, and reliable team! I just wanted to let everyone know that I received excellent service and I felt that I got the honest truth when deciding what would be the best fit, I just wanted to let everyone know that I received excellent service and I felt that I got the honest truth when deciding what would be the best fit, reliable, car for my family and me. My sales person Mike Schwally did a fantastic job letting me know what my options were and was never forceful like the buy-here-pay-here lots. I'm so glad I was able to get a shiny brand new Mazda 3 itouring with the hassle free experience. Thank you all again especially you Mike for making a dream come true! More
by MsLena
Employees Worked With
Financial office guy, forgot his name, he did such a good fast job I was back from my lunch break in no time! , Mike Schwally
April 25, 2016
The best car buying experience I've had to date. From the second we got there, my husband and I were treated wonderfully. We made an impromptu stop on my birthday to check out the 2016 CX-5 and Stev From the second we got there, my husband and I were treated wonderfully. We made an impromptu stop on my birthday to check out the 2016 CX-5 and Steve was there to answer all our questions. He never pushed; he just helped guide us in the process. Once the decision was made to purchase, Steve made the process move along quickly, which we greatly appreciated since we brought our newborn daughter along, too. I could not have asked for a better “sales” person. Steve went out of his way to make the whole car buying experience smooth. It’s a birthday to remember and Steve made our experience phenomenal! More
by MegsOCD
Employees Worked With
Steve Pheffer
