Northtown Mazda

Earns every one of the five stars! I decided I wanted to lease a 2017 Mazda CX-5 Grand Touring, fully loaded. Not only did Northtown give me the best deal price-wise among all the loca I decided I wanted to lease a 2017 Mazda CX-5 Grand Touring, fully loaded. Not only did Northtown give me the best deal price-wise among all the local Mazda dealerships; they also treated me the best from my first step inside the door. Polite, professional, helpful, and no wasted time. I do have to emphasize that my pleasant experience was largely due to the salesman, Michael "Mick" Bellus. So, be sure to request him or call and make an appointment with him. Why? He genuinely listens and will secure you the best deal. I am a senior citizen and appreciated this young man; a true scholar and gentleman! Best part, Mick has been there for me anytime I've stopped in subsequent to the purchase, to give this techical immigrant some review lessons on how to maximize all the technology in the car! Mick is just as present and friendly after buying the car as he was before the purchase. That speaks volumes. I love the car and all the technology and just can't rave about Mick enough...Mick may not have made the CX-5 but he surely made my experience extremely fair and pleasant! More

Stress free buying One of the best buying experiences I have had in a long time. Professionalism, courtesy, friendly staff made for a happy and pressure free experience. One of the best buying experiences I have had in a long time. Professionalism, courtesy, friendly staff made for a happy and pressure free experience. Very streamlined and up to date process made a smooth transition to our new vehicle an enjoyable one. Big thanks to Josh in sales for his patience and willingness to go that extra mile. That is a rare quality now a days. Thanks to Donnie and his staff, you guys are great. You have raised the bar for others to follow. I could go on, but I better end this now. Thanks to all More

Very good experience My experience purchasing a new vehicle was very good because of the excellent service provided by Alex Tkalich. My initial impression when I first wal My experience purchasing a new vehicle was very good because of the excellent service provided by Alex Tkalich. My initial impression when I first walked into Mazda was not good. Also, my experiences in the past at other dealership have not always been pleasant . However, once I met Alex and explained my apprehensions, he went out of his way to make me feel comfortable with the entire car buying experience. Thoroughly explained all my options. I would recommend him to anyone looking to buy a car. More

A very good buying experience Jeremy McLaughlin was very easy to deal with in additional to being extremely thorough -- both before and after the purchase of my vehicle. I would d Jeremy McLaughlin was very easy to deal with in additional to being extremely thorough -- both before and after the purchase of my vehicle. I would definitely recommend him to my friends and family in they were interested in purchasing a Mazda. More

Alex Tkalich is Top Notch! I wouldn't go anywhere else but Northtown Mazda to purchase a car. After years of going other places with my father to negotiate a new car purchase I wouldn't go anywhere else but Northtown Mazda to purchase a car. After years of going other places with my father to negotiate a new car purchase and seeing how stressful it was, I am happy to say that my experience in 2009 and recently were near perfect. Alex Tkalich is a top notch sales consultant. He is a super nice guy, who is very knowledgeable, and is very trustworthy. I would recommend everyone to go talk to Alex! More

Service department and purchase of car I brought in my Mazda 2 for service and Josh helped me obtain a great deal on new tires that I need it. I also had an alignment done and an oil change I brought in my Mazda 2 for service and Josh helped me obtain a great deal on new tires that I need it. I also had an alignment done and an oil change. The car sounds and it feels great. My husband bought a Mazda 5, JR was a great sales person, we were not pressured at all. More

Service department i am changing my review because my last experience went from a worst to the best i had problem with one of the service advisory but as soon as Russ th i am changing my review because my last experience went from a worst to the best i had problem with one of the service advisory but as soon as Russ the service manger was notified he contact me and he did the best he can to help me he mad sure i am leaving the dealer happy and i have no problem at all and i think this is what Northtown Mazda is about all about friendship and costumer sanctification and Margaret she is awesome service adviser she made sure all the work are done on my car on time and she even had them wash my car plus every time i walk in for my oil change she takes me with smile and does her best .now i am waiting for my sale person to get back from vacation and we are going to purchase the 12th car from northtown . everyone is good and friendly in northtown but i love to work with Alex tikalich my sales person /Russ service manger and Margaret service adviser More

Correcting my previous review You may have seen my previous 1 star rating. I am updating this now because it went from one of the worst experiences I have ever had to the BEST. The You may have seen my previous 1 star rating. I am updating this now because it went from one of the worst experiences I have ever had to the BEST. The General Manager Erik Nelson took to the time to reach out to me and fully empathized with my experience. Erik took the time to hear me out and without question sprung into action asking me to come in and give them a second chance with a new sales rep Tim Park, Tim with hands down the best sales consultant I have ever had. He took the time to listen to my needs and went through the car I wanted top to bottom. He wouldn't let me purchase until he knew I loved the car and that is the sign of someone who cares about his customers. In the end I could not be happier with the service and deal I received. I will be recommending Tim and Erik to every person I hear that needs a new car. More

This is the third vehicle we have acquired through Brian and each experience was excellent. We would gladly recommend Northtown Mazda to our friends and family. and each experience was excellent. We would gladly recommend Northtown Mazda to our friends and family. More

We were a bit concerned about being encouraged several times to please send in a rating of excellent across the board. Makes one wonder what happens to an employee if they're not perfect on a daily basis? times to please send in a rating of excellent across the board. Makes one wonder what happens to an employee if they're not perfect on a daily basis? We came close to the price we thought was fair, but unfortunately it took quite awhile to get there, thus the reason for the "good" score on the cost of our vehicle. If our desired price was met we would have had a "great" score for your dealership and our experience. More