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Northtown Mazda

Amherst, NY

4.8
103 Reviews

3900 Sheridan Drive

Amherst, NY

14226

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103 Reviews of Northtown Mazda

November 04, 2025

Everyone was nice and courteous and answered all of my questions right away. The service was great. More

by Marley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Nov 04, 2025 -

Northtown Mazda responded

Thanks for leaving Northtown Mazda a review! Have a great day, Marley!

November 03, 2025

Always a great experience. Very courteous and professional,, willing to go above and beyond for a good customer experience More

by Saalbanese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica , Info WideWall
Nov 04, 2025 -

Northtown Mazda responded

Thank you for sharing your positive feedback about our courteous and professional service team! We hope to see you again at Northtown Mazda!

November 03, 2025

Easy to make appointments, neat clean waiting room, excellent service, efficient and friendly staff. Chris always goes the extra mile. More

by dhodyssey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Shoff is excellent to work with
Nov 04, 2025 -

Northtown Mazda responded

We are happy to hear Chris takes such great care of you and makes your visits to Northtown Mazda easy and enjoyable. We appreciate your five stars and hope to see you back again soon!

November 03, 2025

I had a very good experience and my salesman was very helpful and communicative throughout the entire process. More

by Kevin Chase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garfield Knott , Info WideWall
Nov 04, 2025 -

Northtown Mazda responded

Kevin, thank you for choosing Northtown Mazda and sharing your experience. We're thrilled to hear you received excellent care throughout the buying process!

November 03, 2025

A modern nice facility. The staff is very knowledgeable, helpful and friendly. For any questions that I’may have had, Alexis has gone the extra mile to see my concerns wer More

by Flaps48
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis, Josh, Nick, Info WideWall
Nov 04, 2025 -

Northtown Mazda responded

Thank you for your feedback! We’re glad Alexis was so helpful and went above and beyond. We’ll see you next time at Northtown Mazda!

October 05, 2025

I have been going to Northtown Mazda since 2022 for service and I have been happy with their work, pricing and scheduling. More

by 929kgibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Oct 06, 2025 -

Northtown Mazda responded

Thank you for your continued trust and kind words about our service team! We look forward to seeing you at Northtown Mazda next time!

September 29, 2025

Great experience , bought a car that day and didn’t even think I would ! Never pushy or asked me about money More

by joni4479
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Oct 01, 2025 -

Northtown Mazda responded

Congratulations on your new car, Joni! We're thrilled we could make the buying process so seamless. Thank you for choosing Northtown Mazda and for sharing your experience here!

September 13, 2025

It was an easy smooth transaction, Brenton was very helpful and explained everything in detail. More

by Bdinarica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Sep 15, 2025 -

Northtown Mazda responded

We are glad to hear that Brenton provided such helpful service. Thanks for choosing Northtown Mazda!

September 12, 2025

I bought my new car from there. They are best. Specially aron. He is best. More

by majher090672
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron, Info WideWall
Sep 12, 2025 -

Northtown Mazda responded

Thanks for choosing Northtown Mazda! We are glad to hear that Aron was great to work with. Enjoy the new ride!

August 31, 2025

As usual, a positive experience having my car serviced. Work was done expediently and professionally. In and out in less than the time quoted. More

by CH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE ADVISOR, Chris
Sep 02, 2025 -

Northtown Mazda responded

Thank you for sharing your positive feedback of our Service Team at Northtown Mazda! We look forward to sharing your kind comments with them!

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