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Northtown Mazda

Amherst, NY

4.8
113 Reviews

3900 Sheridan Drive

Amherst, NY

14226

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113 Reviews of Northtown Mazda

November 12, 2026

Service was good, workers were polite and professional. Did not have to wait too ling. More

by abcaughill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Nov 12, 2026 -

Northtown Mazda responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Northtown Mazda!

November 11, 2026

Aaron and Joe made sure I had the best possible buying experience.I would highly recommend More

by bowtie44m
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Nov 12, 2026 -

Northtown Mazda responded

All of us at Northtown Mazda appreciate your great review, thank you!

November 02, 2026

Great service! Great people! I’ll definitely be coming back for all my services. William was great! More

by PJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Brian , Info WideWall
Nov 02, 2026 -

Northtown Mazda responded

Thank you for your confidence in Northtown Mazda! We appreciate your business.

October 26, 2026

It was a smooth and easy buying experience. Absolutely love my CX-5! It’s beautiful! More

by henry_jillian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiernan
Oct 26, 2026 -

Northtown Mazda responded

Thank you for stopping by to leave Northtown Mazda a wonderful review!

October 24, 2026

My experience with Northtown Auto was Good and Bad. The Good: We purchased a Mazda sight unseen (except for video) for my wife, to be delivered to our home about an hour away.  The purchasing and d More

by mark
Recommend Dealer
No
Employees Worked With
Info WideWall
Oct 26, 2026 -

Northtown Mazda responded

Mark, thanks for sharing your experience. I'm glad to hear the purchasing process went smoothly, but I'm sorry about the issue with the smoke smell and our lack of responsiveness in addressing it. We aim to take care of our customers both before and after a sale, so this is disappointing feedback to receive. I'd like to see what we can do to make things right here if you're open to discussing further. Please feel free to reach out at any time. Thanks, David Martin - General Manager - 716-529-3500 ext 12190

October 08, 2026

Everyone here is super nice and very helpful. They are also very easy to work with. More

by Holden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Info WideWall
Oct 08, 2026 -

Northtown Mazda responded

We really appreciate you taking the time to leave Northtown Mazda this awesome review, thank you!

October 04, 2026

Provides excellent service and very accommodating. Takes time to answer questions. Clean relaxed atmosphere. Good coffee ! Overall had a pleasant experience More

by carmelsja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison , Info WideWall
Oct 05, 2026 -

Northtown Mazda responded

Thank you for sharing your review of Northtown Mazda! We appreciate your feedback and hope to see you again soon!

October 01, 2026

Everybody was very friendly and knowlegable about the sale and the purchasing process. Because of my needs the process was facilitated quickly and expeditiously. More

by toddrubach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed, Khan(?)
Oct 02, 2026 -

Northtown Mazda responded

We appreciate you taking the time to leave us a five-star review, Todd! It's great to hear that our team was friendly and knowledgeable. We hope to see you again at Northtown Mazda!

September 24, 2026

Jessica was a breath of fresh air, imagine how nice it would be to make 5 people smile everyday. And get up and do 4 more times a week.Great job keep up the good work and hopefully I will see you again on More

by synqmazta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My guy did a great job with the video as well..., Info WideWall
Sep 24, 2026 -

Northtown Mazda responded

We're delighted to hear from you! We will pass along your feedback to Jessica and the team at Northtown Mazda. See you next time! Safe travels.

September 21, 2026

Great first experience with buying a new car. Madison was really helpful, friendly, and we had great negotiation process More

by Mikhail Asmalovskii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison, Info WideWall
Sep 21, 2026 -

Northtown Mazda responded

Mikhail, thank you for choosing Northtown Mazda and for sharing your awesome buying experience! It's wonderful to hear that Madison was helpful and friendly. Enjoy your new ride!

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